D-Link Forums

The Graveyard - Products No Longer Supported => D-Link Storage => DNS-323 => Topic started by: tom-p on February 11, 2010, 10:20:30 PM

Title: Fan won't stop
Post by: tom-p on February 11, 2010, 10:20:30 PM

I've seen other posts about fan issues, but curious if anyone has seen the below error in the Logs, I'm running 1.08b and have set the fan to Auto (off/low/high).

Dlink Multimedia, is this something that you are aware of?  Do I have a faulty unit?

"fan can't stop, check it please"

Title: Re: Fan won't stop
Post by: Buhric on February 12, 2010, 01:58:40 AM

if you are sure that drives temps are not always over the limit
heres 2 things to try...

1. Change settings of the fan, then change it back... ie: set it to off.. save then reboot, change back to auto... save and reboot...

2. do a "reset"  with the button on the back of the unit, hold it for about 30 secs.
and resetup the unit... do NOT reload configuration from file...

I personaly have v1.08b and fan does stop and drives do hibernate...
got 2 drives  - 1 TB seagate drives each
both as separate volumes.

Title: Re: Fan won't stop
Post by: tom-p on February 12, 2010, 09:35:06 AM

I just enabled the Power Recovery setting and the fan shut off, I think this did the trick.  Anyone know what this option does?  It doesn't sound like it should have affected the fan but it did.

Title: Re: Fan won't stop
Post by: gunrunnerjohn on February 12, 2010, 10:55:02 AM

Power Recovery allows the NAS to startup without pressing the power button if it's shutdown by a power interruption.  Normal operation is to require you to manually power it up if it loses power and shuts down.

Title: Re: Fan won't stop
Post by: Buhric on February 12, 2010, 07:23:54 PM

Well I beleive that the "part" of memory where the values of the Fan setting gets stored on firmware are different in v1.08 and 1.07....

So if you update the firmware without doing a reset to default... it will "read" the wrong values from mem

In general, that's why its always better to reset to default values before and after a firmware update...
And not reload configuration from a saved file

Title: Re: Fan won't stop
Post by: gunrunnerjohn on February 13, 2010, 06:13:57 AM

I can attest to that.  I couldn't get hibernation working in 1.08 until I did that, it worked fine in 1.07.  I actually did reset and restore from a file first, which didn't work, obviously it's just an image snapshot.

IMO, this is also a significant problem with this unit.  New and expanded parameters should be added in unused space so that existing parameters don't have to be moved.  If you have a lot of shares and FTP accounts, it takes quite a bit of time to manually configure them all again.  I've designed many embedded applications, and this was always a primary design goal.  When you update firmware, you shouldn't have to knock everything flat and start over.

Title: Re: Fan won't stop
Post by: tom-p on February 14, 2010, 07:09:50 PM

Update - I thought my fan issue was resolved but not so, I'm still getting the same error message in the logs.  I'm going to install the final 1.08 as soon as it's release and post an update.