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The Graveyard - Products No Longer Supported => D-Link Storage => DNS-323 => Topic started by: mirceani on March 01, 2010, 12:34:39 PM

Title: drives wake up periodically
Post by: mirceani on March 01, 2010, 12:34:39 PM
My two drives from my DNS-323 keep starting from time to time while the unit is supposed to be in sleep mode.
I have a network with 3 PCs and the DNS-323
This happens while my PCs are off or during sleep mode.
IN the middle of the night I hear the hard drives inside the DNS323 starting, and after a while stopping
The front square light on the panel becomes solid blue while this happens.

I did disable ALL services /servers from the Dlink (for ex FTP server, etc)

So what makes those drives start spinning for NO reason, while all devices on the network are off?

How can I fix this annoying issue?

Thank you
Title: Re: drives wake up periodically
Post by: gunrunnerjohn on March 01, 2010, 12:44:26 PM
Try unplugging the network cable and see if it still happens.  I'd first want to be sure it was network activity that was causing it to start.
Title: Re: drives wake up periodically
Post by: mirceani on March 01, 2010, 01:44:37 PM
Thank you

I did that already and the problem does away.

 Which means that it is network related.

Title: Re: drives wake up periodically
Post by: vk on March 01, 2010, 02:42:17 PM
Which version of the firmware are you running? I had the same issue with 1.07, but 1.08 appears working fine so far after I stopped BitTorrent addon.

I suspect it's a problem in BitTorrent, but in 1.07 you cannot stop or uninstall it.
Title: Re: drives wake up periodically
Post by: mirceani on March 01, 2010, 04:40:01 PM
1.07

I was not aware that there is already a newer version
I will try to update it to 1.08
Title: Re: drives wake up periodically
Post by: gunrunnerjohn on March 01, 2010, 05:05:56 PM
You'll want to reset to factory defaults and reconfigure also, you may have issues if you don't when updating firmware.  Do the reset AFTER the firmware upgrade.
Title: Re: drives wake up periodically
Post by: mirceani on March 02, 2010, 06:15:18 PM
Ok, I upgraded to 1.08
Nothing changed.
Drives still wake up for no reason.

How can I fix this?
It is really annoying.

Title: Re: drives wake up periodically
Post by: fordem on March 03, 2010, 04:16:40 AM
Ok, I upgraded to 1.08
Nothing changed.
Drives still wake up for no reason.

How can I fix this?
It is really annoying.
Try unplugging the network cable and see if it still happens.  I'd first want to be sure it was network activity that was causing it to start.

Thank you

I did that already and the problem does away.

Which means that it is network related.

As you have already established, the DNS-323 is being "woken" by something accessing it from your network - updating the firmware (of the DNS_323) is NOT going to fix it - you have to find out what is waking it and fix THAT.
Title: Re: drives wake up periodically
Post by: mirceani on March 03, 2010, 09:10:42 AM
Any idea how?
Title: Re: drives wake up periodically
Post by: AKFubar on March 03, 2010, 09:15:58 AM
Perhaps try removing each network attached device from the network until it stops.  I have a similar issue but I think it might be my high speed modem.  Just not sure what modem setting is causing it.

Additional Thought:

Not sure if this would cause it or not but if you have the NAS set to use NTP time server and your modem is always on, perhaps the NAS is updating its time settings?  ???
Title: Re: drives wake up periodically
Post by: mirceani on March 29, 2010, 05:28:23 AM
Anybody here who can help on this topic?

How exactly can I determine which action wakes up the drives?

Something coming over the network (even with my TWO computers at sleep) wakes up the drives.
I also have two VOIP devices on my network.

Could they wake up my drives?

Or maybe something over the wireless network (I do have password protection though).

So in the middle of the night, everybody sleeping (computers including) and the drives inside my DNS-323 start spinning periodically.

How can I fix this ?

 
Title: Re: drives wake up periodically
Post by: fordem on March 29, 2010, 06:20:48 AM
Think about it - for someone at a distance to determine what on YOUR network is waking your DNS-323 is near impossible.  You're going to have to do it by a process of elimination.

Do you have a separate modem or are you using an integrated modem/router - is it cable or DSL?  Find some way to disconnect the internet - disconnect the cable between the modem and the router or whatever - does the problem go away?  It's being caused by something from the internet (scary huh?)

Most wireless routers have a way to disable the wireless - so - disable the wireless - does the problem go away?  It's being caused by something on the wireless?

What other attack vectors are present?  Eliminate them one by one.
Title: Re: drives wake up periodically
Post by: mirceani on March 29, 2010, 06:55:22 AM
Thank you

Is there something like a tool/log which keeps records of network activity in relation with the DNS-323 , which could identify the cause of this problem?

Something similar to a sniffer, network analyzer, etc?
Title: Re: drives wake up periodically
Post by: gunrunnerjohn on March 29, 2010, 07:03:58 AM
Look at Wireshark, http://www.wireshark.org/
Title: Re: drives wake up periodically
Post by: fordem on March 29, 2010, 08:19:17 AM
Thank you

Is there something like a tool/log which keeps records of network activity in relation with the DNS-323 , which could identify the cause of this problem?

Something similar to a sniffer, network analyzer, etc?

Look at Wireshark, http://www.wireshark.org/

I'm so tempted to sit back and watch the ensuing frustration ...

The average home network configuration does not permit a sniffer or network analyzer to be used effectively - you'd probably end up loading wireshark on a PC and configuring it to capture all data to/from the DNS-323 and never see a thing, unless it originated on the PC running wireshark - because the network switch in your router segments the traffic - so unless you have a switch that supports port mirroring, or you have a hub or network tap that you can insert between the DNS-323 and the switch to facilitate the connection of the PC running wireshark, you're just going to be searching in vain.
Title: Re: drives wake up periodically
Post by: mirceani on March 29, 2010, 08:49:06 AM
Thanks again everybody

In the meantime I turned off the wireless network - no improvement.

So that is NOT the cause
Title: Re: drives wake up periodically
Post by: mirceani on March 29, 2010, 08:56:40 AM
and BTY I have a Dlink DIR-655 router, another Dling additional switch (DGS-2208) and a cable modem (RCA) from TimeWarner , plus two separate VOIP adapters (Sypura and Grandstream)

thx
Title: Re: drives wake up periodically
Post by: gunrunnerjohn on March 29, 2010, 12:32:07 PM
Good point, I have a plain network hub that I break out for this kind of diagnostics, I forget those details once in a while. :D
Title: Re: drives wake up periodically
Post by: mirceani on March 29, 2010, 05:36:15 PM
Think about it - for someone at a distance to determine what on YOUR network is waking your DNS-323 is near impossible.  You're going to have to do it by a process of elimination.


Hello Fordem

I followed your advice and looks that one of my two PCs on the network is waking the disks.
With that Dell off, problem goes away...
Now, how can I identify what exactly on that PC is causing the issue?

Thank you
Title: Re: drives wake up periodically
Post by: fordem on March 29, 2010, 06:56:39 PM
Hello Fordem

I followed your advice and looks that one of my two PCs on the network is waking the disks.
With that Dell off, problem goes away...
Now, how can I identify what exactly on that PC is causing the issue?

Thank you


You have an application or service that is accessing the DNS-323, you need to find out what it is - start by opening the task manager and see what is running, try to figure out what each one does, exit the applications, stop the services ...

Good luck.