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The Graveyard - Products No Longer Supported => Routers / COVR => DIR-655 => Topic started by: ryanster on March 06, 2010, 11:49:33 PM

Title: Securespot problems
Post by: ryanster on March 06, 2010, 11:49:33 PM
I have had the dir-655 for a long time now, but recently every 5 or so hours securespot turns on by itself. Every connection gets dropped and i have to go and manually turn it off. When i go to the securespot settings the box is not checked so i check it and save then uncheck it and save.

How do i fix it so i dosnt come on?
Title: Re: Securespot problems
Post by: Trypt on March 07, 2010, 07:29:08 AM
Oh man, so I'm not the only one with this problem.  I have also started experiencing this in the past week or so, every few hours it happens.  This is really getting to be a problem.
Title: Re: Securespot problems
Post by: djvitamind on March 07, 2010, 09:25:36 AM
Same problems for me and all started on the 5th.
Title: Re: Securespot problems
Post by: ryanster on March 07, 2010, 10:51:17 AM
Same problems for me and all started on the 5th.

Ya, it started for me around that day.
Title: Re: Securespot problems
Post by: Trypt on March 07, 2010, 11:29:33 AM
An update.. It's getting worse and worse.. now it happens every few hours for me.  The internet works fine, everything is peachy, then all of a sudden when trying to access any page, it goes to securespot page instead, and won't allow any access to the internet, until the turn on/back off trick is done.

How do I contact D-Link directly about this?  It is absolutely ridiculous.

Anyone think firmware is the problem?

I'm using 1.32
Title: Re: Securespot problems
Post by: Antarctica on March 07, 2010, 12:29:47 PM
An update.. It's getting worse and worse.. now it happens every few hours for me.  The internet works fine, everything is peachy, then all of a sudden when trying to access any page, it goes to securespot page instead, and won't allow any access to the internet, until the turn on/back off trick is done.

How do I contact D-Link directly about this?  It is absolutely ridiculous.

Anyone think firmware is the problem?

I'm using 1.32

Update to 1.33 I don't have this problem anymore... :)
Title: Re: Securespot problems
Post by: Trypt on March 07, 2010, 12:35:03 PM
Updating to 1.33 had no effect.  Right after the reboot, it went straight to the securespot site even tho it was checked off.  I had to check it on, save it, check it off, save it, and now the internet is back.  we shall see how long it takes before securespot hijacks my connection again, now that I'm on 1.33
Title: Re: Securespot problems
Post by: Antarctica on March 07, 2010, 01:46:20 PM
Updating to 1.33 had no effect.  Right after the reboot, it went straight to the securespot site even tho it was checked off.  I had to check it on, save it, check it off, save it, and now the internet is back.  we shall see how long it takes before securespot hijacks my connection again, now that I'm on 1.33

This is quite strange. Why some people have problems and others are not affected?
Title: Re: Securespot problems
Post by: ryanster on March 07, 2010, 01:53:27 PM
it may be d-link pushing us to buy secure spot
Title: Re: Securespot problems
Post by: djvitamind on March 07, 2010, 03:50:58 PM
I am using 1.33NA. I may have to file a complaint with the BBB.

http://www.la.bbb.org/Business-Report/D-Link-Systems-Incorporated-13033848

Title: Re: Securespot problems
Post by: tmscheiber on March 07, 2010, 03:57:16 PM
I started getting the secure spot this afternoon (March 7).  I've downgraded to 1.32, re-upgraded to 1.33 and done a factory reset in between.  None of this works  >:(.  Weird thing is after I reflash or factory reset, the secure spot check box is on but I can still get to internet sites.  Because some are having the problem with 1.32, it is not a 1.33 specific problem.  But could be a 1.3x problem.

I've sent a support email to dlink.  We'll see what they have to say.

Tom
Title: Re: Securespot problems
Post by: Trypt on March 08, 2010, 09:59:38 AM
Needless to say, it's a major problem.  Ever since I updated the firmware from 1.2x that came with the router to 1.3x, I've had this Securespot problem, not to mention that the router has since started throttling my internet somehow, I have no idea how, but I can't get my full speed through it anymore, and have to reset it every 12 hours or so to get it back to at least manageable speed (every 12 or so hours it slows down dramatically and needs to be reset).

What is the RMA policy of D-Link?
Title: Re: Securespot problems
Post by: Trypt on March 08, 2010, 12:14:26 PM
Peeps, check the post "here is how to downgrade your firmware".  I did that, and so far, everything is perfect, no more problems of any kind.  Not only has it fixed the securespot problems, but also the strength of the signal and the speed of the network is much better for me now!
Title: Re: Securespot problems
Post by: bridgeje on March 09, 2010, 08:14:42 AM
I'm getting the same problem, about every 4-6 hours I cannot access the weeb getting access control redirect and a clicking noise while it trys t oload bsecure site. I rebooted last night and it fixed it for a while now its falinign again. Should I downgrade my firmware?

Thank you!
Title: Re: Securespot problems
Post by: rapestove on March 09, 2010, 10:59:24 AM
This is ridiculous.  I have securespot DISABLED on my router, and have for a long time, now all of sudden it's preventing a computer (one of four) on my network web access, instead trying to connect to dir-655.bsecure.com.  This is very strange and very frustrating.

Also, I don't want to downgrade firmware because of this:
http://www.sourcesec.com/2010/01/09/d-link-routers-one-hack-to-own-them-all/
Title: Re: Securespot problems
Post by: Trypt on March 09, 2010, 11:16:50 AM
bridgeje, downgrade to the 1.31RU, and your problems will disappear.  It's that simple.  Not only that, since I've downgraded, my router has behaved better then ever, stronger signal, and stable as a rock.

Direct link to the downgrade bin file, just upload it into your router and off you go.  After you do that, you can just keep it as is, or flash 1.31EU or 1.21 or whatever you want.  I kept it as is, cuz it works flawlessly.

http://www.dslreports.com/r0/download/1510663~642681d08dfeef41c3c59ae9e02982e3/dir655_Downgrade.rar
Title: Re: Securespot problems
Post by: JamminWithU on March 09, 2010, 12:03:01 PM
Looks like somebody found a workaround for this.

See http://forums.dlink.com/index.php?topic=6818.0
Title: Re: Securespot problems
Post by: jodycanuck on March 09, 2010, 08:52:13 PM
I don't think there is any saving this DIR-655. I was ecstatic that at long last with firmware at 1.33NA that the SharePort was finally working properly only to be frustrated later that same day (March7) to discover that now the SecureSpot web page comes up every evening when I open my browser. Hello is anyone at DLink actually testing these upgrades????? I am just about ready to pull the plug on this unit and reconnect my old SMC barricade which ran flawlessly for years. Downgrading the firmware will most likely bring back the SharePort failure and that was one of the main reasons I bought this thing.

To my fellow DIR-655 survivors I feel your pain and share your woes but I will NEVER purchase a DLink product again. >:(
Title: Re: Securespot problems
Post by: StarkRG on March 09, 2010, 09:55:59 PM
I don't think there is any saving this DIR-655. I was ecstatic that at long last with firmware at 1.33NA that the SharePort was finally working properly only to be frustrated later that same day (March7) to discover that now the SecureSpot web page comes up every evening when I open my browser. Hello is anyone at DLink actually testing these upgrades????? I am just about ready to pull the plug on this unit and reconnect my old SMC barricade which ran flawlessly for years. Downgrading the firmware will most likely bring back the SharePort failure and that was one of the main reasons I bought this thing.

To my fellow DIR-655 survivors I feel your pain and share your woes but I will NEVER purchase a DLink product again. >:(
I'm with you on that. I was annoyed when it first showed up after upgrading but I was ok with it once I disabled it. However since it started filtering web pages even while off I am no longer happy.

Even though it's not doing it anymore for me (someone must have fixed something, somewhere) I have lost all faith in my router. I fully expect that securespot is still churning away collecting all sorts of information to send home to Big Brother D-Link.

I too am now a former D-Link customer, I'll continue to use this router until such a time as it dies, I get too frustrated with it (and probably throw it out the window), or something comes along that I think is better. Since most things are going to be better than this POS I expect that to come along rather quickly.
Title: Re: Securespot problems
Post by: solana on March 10, 2010, 06:20:08 PM
Here's another frustrated user experiencing the issue, I have 1.33NA and the problem is now getting frequent. It took me 20 minutes to finally get in this forum.

I know the turn BSecure ON then OFF thing but it does not always work. Also try power cycling the router and even my cable modem then pray that it allows me to get to the NET.

I was thinking of downgrading to 1.32 but from the previous posts, it doesn't resolve this bug either.

Is this forum monitored by DLINK at all?
Title: Re: Securespot problems
Post by: jdcrutch on March 10, 2010, 06:22:04 PM
Same problem here.  It's maddening.  I want to bite somebody!  And not in a good way!
Title: Re: Securespot problems
Post by: summerstormpictures on March 10, 2010, 06:34:53 PM
...Is this forum monitored by DLINK at all?

Doesn't seem to be anymore. The only regular seems to be the troll EddieZ. Anytime you see a post by him, a red flag should go up immediately.
Title: Re: Securespot problems
Post by: jdcrutch on March 10, 2010, 06:49:37 PM
Doesn't seem to be anymore. The only regular seems to be the troll EddieZ. Anytime you see a post by him, a red flag should go up immediately.

We should all be emailing D-Link support at 24-hour intervals until we get some action.  We should also post on other forums (like dslreports.com), and write to tech journalists, especially any who've favorably reviewed this piece-of-crap router.  If that doesn't get a response, we should start spreading the word on Twitter, Digg, Facebook, etc.

Further research reveals that several months ago, D-Link issued firmware (v. 1.22, I think) without SecureSpot.  They knew there was a problem.  But later versions all have it, and once you upgrade to 1.3x, as we all presumably have done, you can't downgrade to the non-SS firmware

Clearly the eternal quest for more cash-flow is controlling things at D-Link at the expense of quality.  If they won't respond quickly to this problem, then the only answer is to spread the word and hurt their sales.
Title: Re: Securespot problems
Post by: dirkpitt on March 17, 2010, 03:05:44 PM
Bump.
Title: Re: Securespot problems
Post by: summerstormpictures on March 17, 2010, 03:41:23 PM
I'd suggest continuing this discussion here since it is the thread with the most responses per this topic:

http://forums.dlink.com/index.php?topic=11791.0 (http://forums.dlink.com/index.php?topic=11791.0)
Title: Re: Securespot problems
Post by: MrDavidHG on April 14, 2010, 06:23:16 PM
This is ridiculous.  I have securespot DISABLED on my router, and have for a long time, now all of sudden it's preventing a computer (one of four) on my network web access, instead trying to connect to dir-655.bsecure.com.  This is very strange and very frustrating.

Also, I don't want to downgrade firmware because of this:
http://www.sourcesec.com/2010/01/09/d-link-routers-one-hack-to-own-them-all/

OK people... Let's try getting them to fix this via PR war... DLINK has FACEBOOK and TWITTER follow pages...  Post and let them know how you feel about the included MALWARE!
 
Title: Re: Securespot problems
Post by: MrDavidHG on April 14, 2010, 06:26:00 PM
This is ridiculous.  I have securespot DISABLED on my router, and have for a long time, now all of sudden it's preventing a computer (one of four) on my network web access, instead trying to connect to dir-655.bsecure.com.  This is very strange and very frustrating.

Also, I don't want to downgrade firmware because of this:
http://www.sourcesec.com/2010/01/09/d-link-routers-one-hack-to-own-them-all/


OK people... Let's try getting them to fix this via PR war... DLINK has FACEBOOK and TWITTER follow pages...  Post and let them know how you feel about the included MALWARE!
 
Title: Re: Securespot problems
Post by: dirkpitt on April 14, 2010, 07:20:30 PM
Honestly, as much as I am peeved about SecureSpot disrupting the ability of my network to reach the internet while it was disabled, it's kind of a non-issue if the enable/disable button works in the 1.34 beta, don't you think?