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The Graveyard - Products No Longer Supported => D-Link Storage => DNS-321 => Topic started by: jherder on March 17, 2010, 05:30:57 PM

Title: dns-321 + iTunes Server = "Refreshing: 0%" and never changes
Post by: jherder on March 17, 2010, 05:30:57 PM

On my dns-321, I pick Advanced + iTunes Server and all I see on the page is "Refreshing: 0%" and this never changes. Is there some option I need to turn off for it to work? Or something I need to turn on?

Environment: 2 2TB drives in Raid-1, Windows Vista trying to access with Firefox and/or IE.

Any ideas? Thanks in advance!

Title: Re: dns-321 + iTunes Server = "Refreshing: 0%" and never changes
Post by: D-Link Multimedia on March 18, 2010, 10:52:55 AM

Try pointing it at an individual album folder and going bit by bit. It may be getting caught on a corrupt ID3 tag.

Title: Re: dns-321 + iTunes Server = "Refreshing: 0%" and never changes
Post by: jherder on March 18, 2010, 12:28:17 PM

The entire area where the example pictures shows lots of options is blank, except for a "0%"
This value never changes. It just sits there and does nothing at this point. The browser is done updating. See pic attached.

(http://www.haventeam.com/misc/dns321.jh.jpg)

Title: Re: dns-321 + iTunes Server = "Refreshing: 0%" and never changes
Post by: D-Link Multimedia on March 18, 2010, 03:21:58 PM

What browser is that?

Also have you tried resetting to defaults? Where is the initial iTunes window that shows the enable / disable toggle as well as the Browse button and path? Does it default to just showing 0% status bar as soon as you click on the iTunes Server tab in the GUI?

Title: Re: dns-321 + iTunes Server = "Refreshing: 0%" and never changes
Post by: jherder on March 18, 2010, 04:07:30 PM

I get the same output in Firefox and Internet Explorer. This is what I see immediately after I press the "iTunes Server" tab. Therefore I am unable to set anything else.

Title: Re: dns-321 + iTunes Server = "Refreshing: 0%" and never changes
Post by: jherder on March 18, 2010, 04:31:26 PM

I just used the GUI to shutdown the DNS-321. Then I manually turned the power back on.
Same message, nothing changed.

Any other ideas?

Title: Re: dns-321 + iTunes Server = "Refreshing: 0%" and never changes
Post by: gunrunnerjohn on March 18, 2010, 05:25:09 PM

Did you try the suggestion of resetting to factory defaults?

Title: Re: dns-321 + iTunes Server = "Refreshing: 0%" and never changes
Post by: jherder on March 18, 2010, 08:27:35 PM

I've copied over 1TB of data to this 2TB Raid-1 setup... the last thing I want to do is ruin that data.
What all does resetting it to factory defaults do? Does it reset the disks in any way?

Title: Re: dns-321 + iTunes Server = "Refreshing: 0%" and never changes
Post by: jherder on March 18, 2010, 09:08:45 PM

Okay, okay, I did the factory reset and the iTunes options re-appeared. It is "refreshing" now at at 42%.

Thank you to everyone for your support!

Title: Re: dns-321 + iTunes Server = "Refreshing: 0%" and never changes
Post by: gunrunnerjohn on March 20, 2010, 08:15:49 AM

It's amazing how many ills the factory reset cures. ;)

Title: Re: dns-321 + iTunes Server = "Refreshing: 0%" and never changes
Post by: jherder on March 20, 2010, 05:50:37 PM

I have the DNS-321 working great with iTunes now. It is excellent.

My thanks to the developers of this technology!

Title: Re: dns-321 + iTunes Server = "Refreshing: 0%" and never changes
Post by: iZen on February 11, 2013, 05:52:45 AM

I had the same problem and the only solution was to reset to factory settings.

IMPORTANT (although obvious for most): Save your configuration settings to your computer beforehand so you can restore them easily. => TOOLS > SYSTEM > CONFIGURATION SETTINGS