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The Graveyard - Products No Longer Supported => D-Link Storage => DNS-321 => Topic started by: epoh on April 29, 2010, 05:53:49 PM

Title: New 2TB drives - 1.03 firmware - cannot format
Post by: epoh on April 29, 2010, 05:53:49 PM

So, we bought a DNS-321 and two 2TB Hitachi drives. I upgraded the firmward to 1.03, which claims support of 2TB drives. But I cannot get the thing to format them! I am trying to do a Raid 0, but it's hanging at 12 or 13% with an Error code:114.  Any suggestions? Ideas? I've plugged the drives into my Win7 box and cleared out the partitions after the first error, but I'm getting the same thing again. These were brand new drives.

Title: Re: New 2TB drives - 1.03 firmware - cannot format
Post by: gunrunnerjohn on April 30, 2010, 05:10:25 AM

Run the Hitachi drive fitness test and do a full diagnostic on the drives, make sure there's nothing wrong with the drives first.

Title: Re: New 2TB drives - 1.03 firmware - cannot format
Post by: epoh on April 30, 2010, 06:26:24 AM

Done. The drive appear to be fully functional. I'm even able to format them and see them properly from within my Win7 box. It's just the DLink that doesn't seem to like them. :/

Title: Re: New 2TB drives - 1.03 firmware - cannot format
Post by: gunrunnerjohn on April 30, 2010, 06:33:10 AM

Did you do a factory reset of the box and a manual reconfiguration?

Title: Re: New 2TB drives - 1.03 firmware - cannot format
Post by: epoh on April 30, 2010, 06:57:03 AM

I will try that next.

Title: Re: New 2TB drives - 1.03 firmware - cannot format
Post by: epoh on April 30, 2010, 07:13:25 AM

Hrm... it looks like Firmware 1.03 is the culprit. I downgraded to 1.02 and am formatting as JBOD.. it's at 32% right now. Odd.

Title: Re: New 2TB drives - 1.03 firmware - cannot format
Post by: gunrunnerjohn on April 30, 2010, 07:16:56 AM

Just a note, you should ALWAYS reset to defaults and reconfigure for a new firmware version.  This seems especially true of this box, many issues seem to be resolved by knocking it flag and reconfiguring manually.

Title: Re: New 2TB drives - 1.03 firmware - cannot format
Post by: epoh on April 30, 2010, 07:27:23 AM

Good to know, thanks a bunch.

I really assumed we'd be able to just pop in the drives and go! Silly me.

Title: Re: New 2TB drives - 1.03 firmware - cannot format
Post by: gunrunnerjohn on April 30, 2010, 07:31:20 AM

Firmware updates are always an issue, and I suspect that the mapping of stored parameters may change between versions.  I know that a factory reset cures a lot of ills for this box, and many issues are resolved by that simple step.