D-Link Forums
The Graveyard - Products No Longer Supported => Routers / COVR => DIR-655 => Topic started by: Sammydad1 on May 06, 2010, 07:44:59 AM
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Hi,
I am no fan of whining on these forums, but I fear I have become one of those people in regards to Shareport.
It worked very well for me with XP, in that all I use it for is color (photo) printing with my Canon iP4500 and on occasions where the kids need color output for school work. As I am transitioning to Win7, it has become more of a problem for new main system (especially) than I feel is worth my time.
I have had to bite the bullet and buy a USB/Ethernet print server to do the job properly and not be hassled any further with shareport's quirks with Windows 7 X64. Is the problem with Microsoft/Windows 7 or is it with DLink and the Shareport software's interactions with Win7 X64 ? Like many others, I have spent waaaay too much time these past several days trying to figure out some workaround for Shareport, but I was not able to get past the software issues inside Shareport.
So, as I go from pc to pc here at home to install the smal software program to use the new print server, I am removing the shareport client as a precautionary measure to reduce the chance of any additional conflicts.
So far I can only think to myself.....Why didn't I do this sooner ? A) I was being cheap. An extra $25 for a print server was $25 too much at the time. B) I pride myself at getting things to work in spite of themselves, but when software is buggy, no techie ig going to overcome that.
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This is replacing a Netgear WNR3500. Worked right out of the box, simple setup. Excellent gigabit router and N/G wireless router. However, the USB shared port does not work as claimed. Called D-Link technical support 3 times. The first time I was asked to download the lastest version of the SharePort software, V3.0. It came with V2.0. That did not fix the problem. The second time I called, I was told to contact the printer manufacturer to get help to configure the printer and was told by them that they weren't responsible for the router USB connection and suggested I call D-Link back. On the third call, I asked to speak with a supervisor who was somewhat helpful. He asked further, detailed questions leading us to reflash the firmware which also did not fix the problem. I am now in the RMA stage with D-Link and am to send them the unit at my expense while they send me another router. My system will be down in the mean time and they would like a credit card number - I'm not pleased about this! I may just return the product and get a refund unless someone knows how to fix this.
This is a good router, both wired and wireless but the feature that attracted me to this (the shared USB port) does not work as claimed.
If this gets fixed, I will update my review.