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The Graveyard - Products No Longer Supported => D-Link Storage => DNS-321 => Topic started by: Kadaan on May 08, 2010, 09:52:23 PM

Title: Frequent short freezes/lockups
Post by: Kadaan on May 08, 2010, 09:52:23 PM

I've been experiencing frequent short freezes/lockups accessing my DNS-321. Steaming music/movies will hang for ~10-15 seconds before resuming just fine. I've updated my firmware to the latest (1.03) and it still happens.

My drives are 2x 1.5T Seagate model ST31500341AS set up in RAID1.

Any ideas what could be causing this? Other than the freezes making it frustrating to stream anything, it's working great as a backup/storage disk.

Title: Re: Frequent short freezes/lockups
Post by: Darryl_Gittins on May 15, 2010, 01:30:56 PM

I have the same problem.

It's really bad if I'm copying big files to or from the device. When I'm doing that, I cannot accees anything else on the NAS.

 I play music files from the NAS and when  I'm copying big files to or from the device, music stops, plays a moment... stops.... and so on.

I'm connected via a Gigbit switch, and I'm using cat5-E cables.

Title: Re: Frequent short freezes/lockups
Post by: gunrunnerjohn on May 15, 2010, 01:42:06 PM

If you saturate it with a single task, that's probably expected operation.

Title: Re: Frequent short freezes/lockups
Post by: Kadaan on June 20, 2010, 02:23:26 PM

My issue isn't when doing multiple tasks. If I have one computer connected to it and try to stream a single mp3, it goes about 60 seconds then freezes completely for about 10 seconds. During that time the entire thing is unresponsive; I can't open the admin page or can't get a file list in windows explorer until it unfreezes.

Title: Re: Frequent short freezes/lockups
Post by: gunrunnerjohn on June 20, 2010, 03:04:29 PM

That sounds like the hard disks are doing data recovery, have you run the SMART tests on the drives?

Title: Re: Frequent short freezes/lockups
Post by: Kadaan on June 22, 2010, 08:34:05 PM

I've never run it before, but did a quick test just now:

   Right   Seagate   ST31500341AS   -   Pass [ 2010/06/22 20:31:45 ]
   Left   Seagate   ST31500341AS   -   Pass [ 2010/06/22 20:31:49 ]

The freezes are very frequent, occurring at least once every few minutes. I'm running the extended test, and will post again when it's completed.

Title: Re: Frequent short freezes/lockups
Post by: Kadaan on June 23, 2010, 06:14:21 PM

Extended SMART test passed as well:

   Right   Seagate   ST31500341AS   -   Pass [ 2010/06/23 12:58:23 ]
   Left   Seagate   ST31500341AS   -   Pass [ 2010/06/23 12:55:19 ]

Title: Re: Frequent short freezes/lockups
Post by: gunrunnerjohn on June 24, 2010, 06:46:53 AM

It's a mystery to me.