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The Graveyard - Products No Longer Supported => D-Link Storage => DNS-323 => Topic started by: rinty on May 16, 2010, 04:55:27 AM

Title: Problem with printer
Post by: rinty on May 16, 2010, 04:55:27 AM
I have a DNS323 hard rev C firmware 1.08
I would install a usb printer canon I850

when I install the printer on windows vista everything seems to work.
I run printing, print queue pops up the document and then disappears. But no print comes out of the printer

But when I look at the status page DNS323, the printer is there ...

Have you any idea?


Title: Re: Problem with printer
Post by: dosborne on May 16, 2010, 05:31:35 AM
Are you sure you have the right port configured on your PC?
Do you have at least 1 HDD installed in the DNS323?
Title: Re: Problem with printer
Post by: rinty on May 16, 2010, 05:42:18 AM
I have two HDD on my Nas

I have used the Dlink documentation to install the printer.
add printer -> network printer f-> find the printer on the nas -> add driver...

is there a log of the spooler on the NAS ?
Title: Re: Problem with printer
Post by: gunrunnerjohn on May 16, 2010, 06:20:16 AM
I've added a bunch of printers to various DNS-323 boxes over the last several years, all have worked fine.  Other than loading the drivers, it normally works.

It sounds like a problem occurred during the installation and you don't actually have a connection to the NAS printer.
Title: Re: Problem with printer
Post by: rinty on May 16, 2010, 06:31:41 AM
Thanks all.

I find the solution.
in the printer propertie in windows, desactivate the propertie "advanced print function" and after it's ok.
Title: Re: Problem with printer
Post by: gunrunnerjohn on May 16, 2010, 06:37:57 AM
Yep, that function assumes a bi-directional interface, doubtless what caused the issue.