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The Graveyard - Products No Longer Supported => Routers / COVR => DIR-615 => Topic started by: timman on June 06, 2010, 09:38:07 PM

Title: Disconnecting from the internet sporadically
Post by: timman on June 06, 2010, 09:38:07 PM: When I playing online game, Battlefield bad company 2 and even using Bitcomet to bt, my DIR-615 is keep disconnecting from the internet sporadically, can any professional who can help me to fix this problem?
Title: Re: Disconnecting from the internet sporadically
Post by: mark_t on June 08, 2010, 07:57:25 PM: I am having the exact same issue. Within 5 mins of joining a game I get disconnected. Is that a similar time period that you experience?

I also get disconnected from wargameroom within a five minute period.

Thanks.
Title: Re: Disconnecting from the internet sporadically
Post by: Skello on June 11, 2010, 12:09:37 PM: Quote from: timman on June 06, 2010, 09:38:07 PM
When I playing online game, Battlefield bad company 2 and even using Bitcomet to bt, my DIR-615 is keep disconnecting from the internet sporadically, can any professional who can help me to fix this problem?

What is your revision? Otherwise known and written on the box and device as "H/W Ver." And what is your "S/W Ver." or firmware version? It should say in the upper right corner of the web interface.
Title: Re: Disconnecting from the internet sporadically
Post by: timman on June 17, 2010, 05:52:17 AM: Sorry for late reply.
H/W Ver. : C2
S/W Ver. : 3.04TW
Title: Re: Disconnecting from the internet sporadically
Post by: Skello on June 17, 2010, 06:38:02 AM: I suspect the TW in 3.04TW stands Time Warner. If that's the case it must be a custom (and probably limited) firmware installed on D-Link routers distributed by Time Warner to its customers.

Try updating to 3.12NA (North America), which is the latest for your hardware revision (C2). Get it from: ftp://ftp.dlink.com/Gateway/dir615_revC/Firmware/dir615_revC_fw_312NA.zip

Here is the changelog:
¤ Fixed: “User” access issue.
¤ Fixed: Wireless connection issue.
¤ Fixed: DHCP reservation issue.
¤ Fixed: Static IP issue.

If you don't find the option to upgrade the firmware in your router's interface (it might be removed for that custom firmware), let me know and I'll post alternative upgrade instructions.
Title: Re: Disconnecting from the internet sporadically
Post by: timman on June 17, 2010, 11:55:32 PM: Quote from: Skello on June 17, 2010, 06:38:02 AM
I suspect the TW in 3.04TW stands Time Warner. If that's the case it must be a custom (and probably limited) firmware installed on D-Link routers distributed by Time Warner to its customers.

Try updating to 3.12NA (North America), which is the latest for your hardware revision (C2). Get it from: ftp://ftp.dlink.com/Gateway/dir615_revC/Firmware/dir615_revC_fw_312NA.zip

Here is the changelog:
¤ Fixed: “User” access issue.
¤ Fixed: Wireless connection issue.
¤ Fixed: DHCP reservation issue.
¤ Fixed: Static IP issue.

If you don't find the option to upgrade the firmware in your router's interface (it might be removed for that custom firmware), let me know and I'll post alternative upgrade instructions.

Thanks so much, Skello~
Hope this really solve mine and mark_t's issue, thanks.
Title: Re: Disconnecting from the internet sporadically
Post by: Skello on June 18, 2010, 05:28:37 AM: You're welcome and I hope the update solves your problem too. However, if it doesn't, you might want to consider alternative firmware. More details here: http://forums.dlink.com/index.php?topic=13599.0
Title: Re: Disconnecting from the internet sporadically
Post by: timman on June 19, 2010, 08:58:14 AM: Actually, it doesn't work.
There should be firmware mismatch problem with hardware, mine is in TW version.