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The Graveyard - Products No Longer Supported => D-Link Storage => DNS-323 => Topic started by: deca66 on June 12, 2010, 07:03:11 AM

Title: DNS-323 - Samsung HD103UJ 1 TB error
Post by: deca66 on June 12, 2010, 07:03:11 AM: Hi there,

I have 2 Samsung HD103UJ 1TB disks on my DNS-323. All worked during one year, then a problem appeared on one of them : it does not respond after some minutes of backing up from the good one to the faulty. After this faut, the disk appears as empty or does not respond. if I restart the DNS 323, the disk then disappears. If I unplug / replug it, it reappears and works again (http://forums.dlink.com/index.php?topic=13155.msg78169#msg78169), but it becomes again faulty during the next backup.

Any advise ? May I have to make a kind of "check disk" ? Is it a compatibility problem ? Other idea ?
Title: Re: DNS-323 - Samsung HD103UJ 1 TB error
Post by: jamieburchell on June 12, 2010, 09:26:56 AM: Could be a problem with the drive. You didn't indicate if you are running RAID, but if not you could try swapping the drives around and seeing if the same drive has problems- this will rule out the NAS and it's connector more than likely. If you suspect a drive is failing and you can, put the drive in a PC and run manufacturers diagnostics on it. Make sure you have another copy of your data before doing anything...
Title: Re: DNS-323 - Samsung HD103UJ 1 TB error
Post by: deca66 on June 12, 2010, 11:11:14 AM: I have no PC with a free connector. I have a back up of the faulty drive. Is it possible to try to reformat it ? How ?
Title: Re: DNS-323 - Samsung HD103UJ 1 TB error
Post by: jamieburchell on June 12, 2010, 02:01:31 PM: You could create yourself a bootable Seatools for DOS diagnostic CD from the manufacturers website, remove the hard drive from your PC and insert the suspect disk instead and boot from your CD to check the drive. Just an idea.

You can reformat your NAS through the NAS's web interface.
Title: Re: DNS-323 - Samsung HD103UJ 1 TB error
Post by: deca66 on June 13, 2010, 04:16:34 PM: Quote from: jamieburchell on June 12, 2010, 02:01:31 PM
You can reformat your NAS through the NAS's web interface.
I have firmware 1.07 and I don't have a function to reformat (does 1.08 have ?).
Is there another way to reformat ?
Title: Re: DNS-323 - Samsung HD103UJ 1 TB error
Post by: jamieburchell on June 14, 2010, 01:18:01 AM: Tools > RAID > Set RAID type and re-format

or run the Wizard again.
Title: Re: DNS-323 - Samsung HD103UJ 1 TB error
Post by: deca66 on June 17, 2010, 10:39:59 AM: Quote from: jamieburchell on June 14, 2010, 01:18:01 AM
Tools > RAID > Set RAID type and re-format

or run the Wizard again.
But this will reformat both drives ?
Title: Re: DNS-323 - Samsung HD103UJ 1 TB error
Post by: deca66 on June 18, 2010, 10:15:53 AM: Quote from: jamieburchell on June 14, 2010, 01:18:01 AM
Tools > RAID > Set RAID type and re-format

or run the Wizard again.
What may I do to reformat only the bad drive ? I have before to unplug the one I want to keep ? Then I use the above process, then I replug the good drive and all works fine ?
;)
Title: Re: DNS-323 - Samsung HD103UJ 1 TB error
Post by: jamieburchell on June 18, 2010, 04:05:31 PM: I've never run two separate volumes so I don't know the process for getting the NAS to format one of them.
Title: Re: DNS-323 - Samsung HD103UJ 1 TB error
Post by: deca66 on June 20, 2010, 10:04:25 AM: Quote from: deca66 on June 18, 2010, 10:15:53 AM
What may I do to reformat only the bad drive ? I have before to unplug the one I want to keep ? Then I use the above process, then I replug the good drive and all works fine ?
;)
Does anyone knows ?
Title: Re: DNS-323 - Samsung HD103UJ 1 TB error
Post by: gunrunnerjohn on June 20, 2010, 03:03:42 PM: I'd remove the good drive, format the remaining new drive, then reinstall the good drive. No chance of it formatting the wrong drive that way.