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The Graveyard - Products No Longer Supported => D-Link Storage => DNS-323 => Topic started by: ssharwood on June 18, 2010, 09:54:04 PM

Title: DNS-323 hangs during file transfer
Post by: ssharwood on June 18, 2010, 09:54:04 PM

My DNS-323 is hanging during file transfers.

It ran flawlessly for three years, now when moving data to or from the NAS it will mysteriously hang after a variable period.

The NAS slows down so much even shutting it down takes several minutes and the web interface becomes unresponsive.

I've upgraded the firmware and done factory resets - neither resolved the problem.

This happens when accessing the NAS from different PCs.

Anyone got any ideas? I'm frantic!

Title: Re: DNS-323 hangs during file transfer
Post by: irotjaf on June 18, 2010, 11:08:15 PM

If you have telnet access, try looking which process is causing the load. Write "top" to see the load levels and the processes loading the server. Press "q" to exit.

Title: Re: DNS-323 hangs during file transfer
Post by: jamieburchell on June 19, 2010, 02:28:38 AM

Are you running any add-ons like fun_plug or packages? How many drives do you have and which mode are you running them i.e single volumes, RAID etc? It might be bad sectors on a disk causing the drive to be unresponsive during attempted recovery. But this all depends on your drives, their configuration and how your NAS is configured to use them.
I would suggest shutting down the NAS and testing your drive(s) on a PC using the manufacturers diagnostics if you can.

Title: Re: DNS-323 hangs during file transfer
Post by: ssharwood on June 19, 2010, 02:35:29 AM

@Jamieburchell - nope. I'm running no addons.

I am using 2 drives in RAID 1. I'm pretty sure it is not bad sectors because the drives work just fine in an external enclosure.

I'm beginning to think my switch/router is actually the cause as this happens accessing the NAS from multiple machines AND when I try to transfer to other devices on the network.

Title: Re: DNS-323 hangs during file transfer
Post by: trickyott on June 19, 2010, 07:10:56 AM

http://forums.dlink.com/index.php?topic=11447.0

I never figured it out. Ever.