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The Graveyard - Products No Longer Supported => D-Link Storage => DNS-323 => Topic started by: CharlesC on July 29, 2010, 12:17:24 AM

Title: Null value access - CTERA backup
Post by: CharlesC on July 29, 2010, 12:17:24 AM

I enabled the backup on my device and set it up to run continuously to get the first back up fully run.

Now that has been run I keep getting a "Null value access" error message when trying to make changes to the settings - I tried uninstalling the addon pack and re-installing it but still get the error message "Null value access" and now backup will not run.

Any suggestions ?



Edit - BTW using version 2.0.49 of the ONLINE BACKUP add-on.

Title: Re: Null value access - CTERA backup
Post by: Rani on July 29, 2010, 09:42:55 AM

Charles, please get in touch with CTERA tech support here:
http://www.ctera.com/support/index.php?_m=tickets&departmentid=6&_a=submit&step=1 (you can use Live Chat)

or email us at support@ctera.com to resolve this issue.

Regards,
Rani
CTERA Networks