D-Link Forums

The Graveyard - Products No Longer Supported => DNS-343 => D-Link Storage => beta code! => Topic started by: melvynadam on July 29, 2010, 12:48:47 AM

Title: Rough Timeline?
Post by: melvynadam on July 29, 2010, 12:48:47 AM
Obviously, I don't expect firm commitments in a public forum but can we have a set of rough estimates for how long this firmware will be beta?

Are you planning on continuing to add features or are you in the QA phase? How long does the DNS-343 F/W QA phase typically take? Are you aiming for an end of month/year release?
Title: Re: Rough Timeline?
Post by: knightfreeze on August 17, 2010, 08:06:07 PM
i think it has EOLed and will never be released...
Title: Re: Rough Timeline?
Post by: melvynadam on September 13, 2010, 12:26:28 PM
Last time I asked about EOL for this device I was shouted down. Is knightfreeze right?
Title: Re: Rough Timeline?
Post by: JavaLawyer on September 13, 2010, 01:42:38 PM
From my experience, a product is not cast as EOL unless the manufacturer has a next generation replacement product ready to take off or they are shutting down the line altogether.  To date, I haven't heard any chatter about a replacement to the DNS-343.  The recent surge in NAS popularity refutes any theory that D-Link is shutting down this line.
Title: Re: Rough Timeline?
Post by: weathejx on September 15, 2010, 06:26:21 AM
I agree that D-Link SHOULD be providing support and firmware releases, but the last activity from a mod on the DNS-343 boards was 5/13 (http://forums.dlink.com/index.php?topic=13095.msg77254#msg77254) - a third of a year ago.
Title: Re: Rough Timeline?
Post by: JavaLawyer on September 15, 2010, 09:22:10 AM
I agree that D-Link SHOULD be providing support and firmware releases, but the last activity from a mod on the DNS-343 boards was 5/13 (http://forums.dlink.com/index.php?topic=13095.msg77254#msg77254) - a third of a year ago.

I'm giving the dev. team the benefit of the doubt for now.  If we hit December with no chatter of a new release, then I'll start getting concerned.
Title: Re: Rough Timeline?
Post by: weathejx on September 15, 2010, 09:50:49 AM
I'm giving the dev. team the benefit of the doubt for now.  If we hit December with no chatter of a new release, then I'll start getting concerned.

I guess.  I'd be more forgiving if there was any sort of response to time line questions, even if it was 'we dont have a time line.'  I'm a developer and I know it's a pain in the ass to give dates.  if the devs are too busy to work on it, release the source code so the community can pick up where d-link dropped the ball.

Title: Re: Rough Timeline?
Post by: JavaLawyer on September 15, 2010, 10:07:16 AM
I guess.  I'd be more forgiving if there was any sort of response to time line questions, even if it was 'we dont have a time line.'  I'm a developer and I know it's a pain in the ass to give dates.  if the devs are too busy to work on it, release the source code so the community can pick up where d-link dropped the ball.

In the past (i.e. for earlier fw releases) they have come out and said that their resources were tied up developing the firmware for other products and that they'd come back to the DNS-343 when they were done.
Title: Re: Rough Timeline?
Post by: mikeiem on September 22, 2010, 03:16:21 PM
I just bought a DNS-343, how can it be end of life. If that is true and this is how DLink treats customers, I wont be buying another DLINK product. Why dont you stick with something and make it work instead of quitting and giving up so easy?
Title: Re: Rough Timeline?
Post by: iuliand on December 09, 2010, 02:26:12 PM
I'm giving the dev. team the benefit of the doubt for now.  If we hit December with no chatter of a new release, then I'll start getting concerned.
Well, it's December!
Merry Christmas and shame on you D-link!
Title: Re: Rough Timeline?
Post by: D-Link Multimedia on December 13, 2010, 05:31:03 PM
I just bought a DNS-343, how can it be end of life. If that is true and this is how DLink treats customers, I wont be buying another DLINK product. Why dont you stick with something and make it work instead of quitting and giving up so easy?

Please do not spread false accusations about the product. The only device that was EOL'd was a DNS-343-2TB. The simple fact was that people interested in buying 4-bay storage with drives were only integrated in one thing which is a fully populated (4 drives) device. As such we discontinued the non-needed SKU.

I understand that we have been very quiet on the forums and there are many reasons for it none of which I am going to go into. The simple fact is that this device is not EOL and is still being developed and 1.04 final code is about ready for release.

Merry Christmas :)
Title: Re: Rough Timeline?
Post by: roflcopter666 on December 14, 2010, 04:33:39 AM
How hard was that to update the community?
Title: Re: Rough Timeline?
Post by: JavaLawyer on December 14, 2010, 06:38:24 AM
Apparently it was very difficult.
Title: Re: Rough Timeline?
Post by: D-Link Multimedia on December 15, 2010, 11:16:02 AM
Yes it is unfortunate however I can not guarantee any time here on these boards as I am not part of the support team and I do this on my own time.

To the quest at hand regarding time-frame, it should be relatively soon for release. There are a couple other items before it on the QA block due to launch schedules and what-nots but it is on the list to be tested and then released.
Title: Re: Rough Timeline?
Post by: Smyle1 on December 16, 2010, 04:06:28 PM
Yes it is unfortunate however I can not guarantee any time here on these boards as I am not part of the support team and I do this on my own time.

To the quest at hand regarding time-frame, it should be relatively soon for release. There are a couple other items before it on the QA block due to launch schedules and what-nots but it is on the list to be tested and then released.

I don't believe there is a single person in this forum that isn't grateful for the updates you provide on your own time. However, I would expect D-LINK (Company) to be more forthcoming with timelines and updates to products, particularly when there is a large userbase who contributes their successes and failures with the products. This only helps the company for continued development.

On another note, I can only hope DLINK will be able to compete with such vendors like QNAP. As stated earlier, users want more storage. Media is more digital with larger files for video, pictures, and music. Storage is a necessity and while companies have been using raid devices for years, it is now important to the every day consumer. Reliability, features, and performance are just as important to a consumer as it is to the a business IT department.
Title: Re: Rough Timeline?
Post by: BC2112 on December 26, 2010, 07:06:51 AM
thanks d-link....nice to know something is in the works for the 343

please keep us informed if you are able
Title: Re: Rough Timeline?
Post by: drick on January 09, 2011, 09:28:31 AM
thanks d-link....nice to know something is in the works for the 343

please keep us informed if you are able

they have been MIA for quite some time, i wouldn't hold my breath on this
Title: Re: Rough Timeline?
Post by: Too little too late on January 20, 2011, 05:11:08 AM
Too litte too late. I have a mint 343 with the lockup issue. I can't risk loosing my data in the upgrade. Buying a readynas today.

I think that it is a core hardware design problem intrinsic in the 343  and not solvable by a firmware upgrade, hence the lack of response regarding firmware.  I think that the moderator can't find a solution, and we are all buggered

Mine worked flawlessly for about a year, now i reboot it daily daily.   It has been completely protected with top of the line power protection etc..

You can have mine for $250. I am in Toronto Canada and will sell locally.  I wil also bet that same amount you won't see a firmware that fixes this problem in the next 6 months, if ever. 

If you sell reliability you need to  have it. Nobody can wait a year to get their nas fixed. The need it the same week.


Title: Re: Rough Timeline?
Post by: Too little too late on January 20, 2011, 01:33:27 PM
Readynas is up and running. Remotely access it through my IPad anywhere in the world, even streams mkv's. I can hook my USB drives into it.  Sweet as cherry pie.

Anybody wants the box, a 343, $250 takes it.

Title: Re: Rough Timeline?
Post by: BC2112 on February 07, 2011, 05:28:01 AM
CES is over now....any idea as to firmware improvements D-Link?  Thanks for any info.
Title: Re: Rough Timeline?
Post by: D-Link Multimedia on February 07, 2011, 12:34:52 PM
CES is over now....any idea as to firmware improvements D-Link?  Thanks for any info.

Well I was planning to release a firmware last week but I ran into a hiccup regarding ADS support and had to do some firmware regression. Also with last week being chinese new year nothing was going to get changed quickly. If the new build tests fine then we can approve it for official release. (yes I know that the current firmware has been out a while but there was some other major changes put in during that time). I would be happy to post the beta for those interested as soon as I have it.
Title: Re: Rough Timeline?
Post by: BC2112 on February 07, 2011, 07:38:13 PM
so it is a beta firmware or a final?

cheers
Title: Re: Rough Timeline?
Post by: D-Link Multimedia on February 08, 2011, 12:14:59 PM
so it is a beta firmware or a final?

cheers

Hopefully final if no other major issues are found.
Title: Re: Rough Timeline?
Post by: weathejx on February 10, 2011, 01:03:10 PM
I would be happy to post the beta for those interested as soon as I have it.

yes please
Title: Re: Rough Timeline?
Post by: Jacques Amar on February 13, 2011, 12:39:45 PM
... I would be happy to post the beta for those interested as soon as I have it.

I would love to get the beta to test it.
Title: Re: Rough Timeline?
Post by: jsabo on February 21, 2011, 10:46:18 AM
I would be happy to post the beta for those interested as soon as I have it.

I also would love to test the beta, particularly if it fixes the issue with streaming...
Title: Re: Rough Timeline?
Post by: dallen on February 22, 2011, 07:17:59 AM
I highly doubt that 1.04 will ever be officially released and I doubt that we will ever even see an updated beta. The efforts of forum member D-Link Multimedia are much appreciated; however, it appears to be little more than good intentions.  It would be nice if D-Link officially supported their products rather that leaving customers to rely on the efforts of one person doing this as a side job in his spare time.
Title: Re: Rough Timeline?
Post by: D-Link Multimedia on February 22, 2011, 10:11:02 AM
I highly doubt that 1.04 will ever be officially released and I doubt that we will ever even see an updated beta. The efforts of forum member D-Link Multimedia are much appreciated; however, it appears to be little more than good intentions.  It would be nice if D-Link officially supported their products rather that leaving customers to rely on the efforts of one person doing this as a side job in his spare time.

1.04 actually was already approved as an official release internally however I held off the approved version due to lack of 4k Drive support. As soon as it is re-approved with that addition it will go out.
Title: Re: Rough Timeline?
Post by: JavaLawyer on February 27, 2011, 10:54:01 AM
1.04 actually was already approved as an official release internally however I held off the approved version due to lack of 4k Drive support. As soon as it is re-approved with that addition it will go out.

How long are you looking at for these additional changes/re-approval?
Title: Re: Rough Timeline?
Post by: chaicka on February 27, 2011, 09:11:46 PM
D-Link just won the "HWZ Readers' Choice 2011 - Best NAS Brand" award. Yet, the DNS-343 product line has been a rough journey since its launch.
Title: Re: Rough Timeline?
Post by: mbmkevin on March 01, 2011, 06:19:13 PM
Since 1.04 beta was installed on my unit, it has run continuously for months.  That was what I expected when I first got the unit.
Because of these issues, I bought a Drobo 5 bay for home and love it!  I am not a mac person so some other units might do better for streaming etc, but I back up 6 machines and play music from it with no issues.
I understand things happen, but for a product that was released a long time ago, the DNS-343 should have been higher on the priority list.  IMHO.
Anywho.  My home is almost all D-Link products (network, router, ADSL) but work has moved on to Linksys / Sisco.  Such plays the reliability cards....
So Long and Thanks for all the fish!
Title: Re: Rough Timeline?
Post by: Too little too late on March 02, 2011, 11:56:14 AM
That would be two sales lost. It is crazy that nobody cares about the user experience.  Social media is everything.  There isn't a person that buys anything without looking at the forums and support pages.  Think of how many sales you have lost for a couple of kb of code.

Shocking

Btw still selling mine for $250. Cash in TO.

Title: Re: Rough Timeline?
Post by: JavaLawyer on March 03, 2011, 12:46:53 PM
A DNS-323 beta was just released.  Below is an excerpt of the release notes.  If the update below ports over to the DNS-343 it looks like the advanced format HDDs are no longer an issue (as long as the drive is 2 TB or less).


**NOTE** Although AFT is now supported, there is still a limitation of 2TB per bay. The simplest reason is that in order to format above 2TB the device would have to support GPT partitioning which it currently only supports MBR.
Title: Re: Rough Timeline?
Post by: Spalf on March 11, 2011, 05:14:42 PM
A DNS-323 beta was just released.  Below is an excerpt of the release notes.  If the update below ports over to the DNS-343 it looks like the advanced format HDDs are no longer an issue (as long as the drive is 2 TB or less).


**NOTE** Although AFT is now supported, there is still a limitation of 2TB per bay. The simplest reason is that in order to format above 2TB the device would have to support GPT partitioning which it currently only supports MBR.


Is there any chance of getting the team working on the 323 to work on the 343? Seems like the 343 owners who paid a chunk more of cash are being left out in the cold in terms of firmware upgrades. This new firmware has been coming for WAYYYY too long now and i have a feeling that when it IS released, there will be further disappointment still, because the 323 will still have moved further ahead in terms of features.
Title: Re: Rough Timeline?
Post by: BC2112 on March 13, 2011, 05:12:13 PM
this is why I sold both my 343 units...went to synology and qnap

what an improvement...unbelievable units.

343 was a good idea, but company has booted it I am afraid.
Title: Re: Rough Timeline?
Post by: drick on March 14, 2011, 06:36:28 AM
1.04 actually was already approved as an official release internally however I held off the approved version due to lack of 4k Drive support. As soon as it is re-approved with that addition it will go out.

+1 for volunteering for BETA testing
Title: Re: Rough Timeline?
Post by: JavaLawyer on March 14, 2011, 08:10:01 AM
We're closing in on yet another month since the last chatter from D'Link about the phantom firmware upgrade. . .
Title: Re: Rough Timeline?
Post by: dallen on March 14, 2011, 03:16:48 PM
I wish that someone from D-Link would just let us know the following two things:
 a) Will version 1.04 be released to the public (or beta)?
 b) If so, when (the more specific the better, but even an approximation would be nice)

I think most of us would be happy with an approximate year of release.
Title: Re: Rough Timeline?
Post by: D-Link Multimedia on March 14, 2011, 03:36:34 PM
I wish that someone from D-Link would just let us know the following two things:
 a) Will version 1.04 be released to the public (or beta)?
 b) If so, when (the more specific the better, but even an approximation would be nice)

I think most of us would be happy with an approximate year of release.

a) Yes. It will go out beta when it is available.
b) No date will be posted. 2011.
Title: Re: Rough Timeline?
Post by: roflcopter666 on March 15, 2011, 04:21:17 AM
this is why I sold both my 343 units...went to synology and qnap

what an improvement...unbelievable units.

343 was a good idea, but company has booted it I am afraid.

Ditto - was the total seeming lack of interest and updates from Dlink that has convinced me to supply Qnap NAS for our clients from now on - is an awesome unit with a strong community. 
Will be offloading my own personal 343 shortly in favour of something that has a better and more up to date feature set. 
Title: Re: Rough Timeline?
Post by: Spalf on March 15, 2011, 06:44:24 AM
Ditto - was the total seeming lack of interest and updates from Dlink that has convinced me to supply Qnap NAS for our clients from now on - is an awesome unit with a strong community. 
Will be offloading my own personal 343 shortly in favour of something that has a better and more up to date feature set. 
If i could justify the offload, i would, but i can guarantee that i'll be avoiding Dlink products from now on, which is a shame as i really did like the 323 and 343 and thought they had some potential to go places with some firmware development, however that just isn't the case. Support just isn't good enough - would kill for a qnap too!!!
Title: Re: Rough Timeline?
Post by: JavaLawyer on March 15, 2011, 06:59:13 AM
I fully understand the need to reallocate resources to meet other product release deadlines, but these efforts should not come at expense of disregarding existing products (and user base).  This is a sure-fire formula to losing customer loyalty, alienating existing owners, and losing repeat business.

If this is your goal, then you are succeeding spectacularly.
Title: Re: Rough Timeline?
Post by: dallen on March 15, 2011, 03:26:49 PM
a) Yes. It will go out beta when it is available.
b) No date will be posted. 2011.
Thanks for letting us know.  However, if prior performance is indicative of future behavior, I will bet you a beer that it is never released publicly...and double or nothing that if it is released it will not be released in 2011.
Title: Re: Rough Timeline?
Post by: D-Link Multimedia on March 15, 2011, 03:40:34 PM
Thanks for letting us know.  However, if prior performance is indicative of future behavior, I will bet you a beer that it is never released publicly...and double or nothing that if it is released it will not be released in 2011.

Thats not really an option. I'll take a Shock Top or a Blue Moon with an orange slice. (make that 2)
Title: Re: Rough Timeline?
Post by: dallen on March 17, 2011, 03:27:56 AM
I'll take anything from Dogfish Head (www.dogfish.com).  When you get a little older and/or your palate matures you may find the finer microbrews more appealing.  Since it's not possible to bring our bet to fruition, let's do this.  If you win, I'll choke down a Shock Top and a Blue Moon and if I win you have to track down a couple of brews from Dogfish Head.  Some day you will realize that either way you win.  ;)
Title: Re: Rough Timeline?
Post by: Dangaras on April 04, 2011, 08:15:10 AM
Ok, so I have run into the same situation. My win2003 AD server, DNS-343 (fw1.03/ad1.00) & my XP Pro computers are working fine. We added a Win 7 Pro pc & it cannot connect to the DNS-343.

I would like to have access to the latest 1.04 firmware & SD plugin please, how do I arrange this?

Never mind, found & downloaded.
Title: Re: Rough Timeline?
Post by: Jacques Amar on April 05, 2011, 09:40:49 PM
I would love to get the beta to test it.

If the offer still stands, I am still interested in testing this beta on multiple setups
Title: Re: Rough Timeline?
Post by: Clayton on June 22, 2011, 07:15:35 PM
Now 1.05b01 firmware is out, goes to show that if you are patient, things will arrive!!