D-Link Forums
The Graveyard - Products No Longer Supported => D-Link Storage => DNS-343 => Topic started by: kdmccullum on August 11, 2010, 11:13:04 AM
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This is the second unit. The first one reported that all 4 drives were bad so I replaced the 343 with a new one. This one didn't report the drives as being bad. I formatted the drives, rebooted and now I cannot log into the configuration page. I can log into the applications page. I can get to the default share on the drive, copy files and use it. But I cannot change the configuration. Is there any way reset everything back to factory defaults and start over? I'm totally stuck.
I have an identical unit in the office that I setup and it has been working perfectly for months. I did everything the same with this one and I am stuck.
Kurt
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Holding the reset button for more than 5 seconds on the back of the unit should reset the factory defaults.
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Tried that. Still just a login page that won't let me in. In fact, nothing on the unit changed. It just stayed powered up with no visible reboot.
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I had read somewhere else that you should try the following: (1) unplug the DNS-343 power cord; (2) wait for the device to cool; (3) reboot; (4) try the reset button procedure
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Thanks, but that didn't work. Don't know what is going on with this unit. I just want to reset the dang thing and start over.
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UPDATE: Pulled all the drives out and added them back one by one, formatting them as I went. One of the drives was bad. As soon as I found it, the problem went away.
Thanks for the help.
Kurt