D-Link Forums

The Graveyard - Products No Longer Supported => D-Link Storage => DNS-323 => Topic started by: NasUser123 on September 04, 2010, 08:21:35 PM

Title: HELP! did my NAS drive just die on me???
Post by: NasUser123 on September 04, 2010, 08:21:35 PM
I have been using this NAS (v. 1.09) for about 6 months now and my experience with this piece of **** has been nothing but trouble!  First it was the old torrents keep showing up again after i removed them, then it's the files/folder became undeletable (had to use fun_plug to remove them) due to some *****ic permission problems, now my entire drive is completely gone!!!

Today when I went to check my torrents to see if they are finished, I notice that the BitTorrent Tab is completely missing!  At first I thought it was just a graphical glitch, so I log out and relog back in, same problem still. Confused at this point, so I restarted the NAS and logged in to configuration, then setup wizard popped up asking me what type of disk configuration I want to select!!  

I was like WTF is going?! I picked standalone drive because I only use 1 HD right now, and it tells me that this drive is not formatted and wants to format!!!  Of course with tons of files sitting in this drive I am not going to format it. So I skipped this step and cancelled the wizard.  Hopping that doing a factory reset would fix it but it still wants to format.  I don't even know if my 500 GB Western Digital drive has problem or it is the NAS itself.  I took the drive out and connected to my computer (using Ext2 IFS) and Windows also reports that the drive needs to be formatted.

So am I really out of luck?  :'( Are any of my files recoverable?  How the hell can this just happened, I thought WD caviar blue drives were supposed to be reliable... Did NAS kill the drive or did the drive just died?  This really didn't make any sense to me, I have a feeling is the NAS that somehow messed up the drive... has this happened to anyone before?
Title: Re: HELP! did my NAS drive just die on me???
Post by: jamieburchell on September 05, 2010, 01:25:26 AM
Hard drives can die at any point, irrespective of brand or "reliability". That's why it is important to have a backup of your data. We say it so many times on here, but it's often too late.

Windows usually prompts to format the EXT2/3 drive as it doesn't recognise the file system. Try the other Linux file system driver ext2fsd.

Also run the manufacturers diagnostics on the drive, that will tell you if it's faulty or not.

As for blaming the NAS, to my knowledge there is no firmware code in place to randomly destroy your drive.
Title: Re: HELP! did my NAS drive just die on me???
Post by: NasUser123 on September 05, 2010, 09:21:45 AM
I just installed EXT2FSD and again like Ext2 IFS, Windows still prompts me that the drive needs to be formatted...  :-[

I am currently running the Western Digital DataLife Guard Diagnostic extended test, it's going to be 4 hours long... I"ll see what it reports after it is done.

But I still do not understand, if there is nothing physically wrong with the hard drive, how could it suddenly lost everything on it?
Title: Re: HELP! did my NAS drive just die on me???
Post by: gunrunnerjohn on September 05, 2010, 10:02:13 AM
Hard to say, but the fact that it didn't function with the Windows driver indicates the format is really gone.  I've taken disks out of my NAS boxes and read them with ext2fsd without any issues.