D-Link Forums
The Graveyard - Products No Longer Supported => Routers / COVR => DGL-4500 => Topic started by: kracey on September 08, 2010, 04:17:12 PM
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Hi, I just purchased this router and am having a problem getting it to read the internet. I am having to plug the DSL modem straight into the PC to get the internet just to post on this forum.
It seems like my router is reading that the DLS modem is connected to the router, but then not letting it establish the connection to the internet
I am getting the following message under device status:
"The addressing of the internet side learnt thru DHCP conflicts with the addressing selected f or the LAN side"
I'm not sure what that means or what my problem is and thought one of you all might know what to do or what my problem is.
Assigns my pc the ip address 192.160.0.199 (Under the devise status still
additional info: Firmware 1.21NA and hardware version A2
Under device info "Wired" its says ip address 192.168.0.1
any input would be appreciated
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I would have your ISP help you set up the DSL Modem as it seems your modem has it's own router and becomes redundent and introduces a dual NAT issue and may cause some internet connection issues. Have the ISP help you bridge the dsl modem to the 4500. You'll probably be entering in PPPoE information in to the 4500. Your ISP will help you. You'll be using the Basic/Internet/manual section of the 4500. Let us know how it goes.
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haha, it would help if I turned the router over says plainly on the bottom DSL2 + Router. haha guess I will have to contact them tomorrow, seeing as how they are closed now.
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LOL ok let us know how it goes. I know it will probably fix your issue. Review the gaming and gamefuel sticky for other information.
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Its a car boat...not such a great car, nor a great boat. Modem/routers are the same way, try to stay away from them if you can. The Fuzz is right though, disable the DHCP server inside the modem/router, the issue is the modem/router is giving the Dlink router a IP that it itself is trying to give to computers connecting to it. You could work around it, but disabling the router part in the modem will give you much better performance and dependability. Good luck.
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Thanks for the help, I really appreciate it. However, I decided that I will send the router back, a little to complicated for me. Thanks again
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I'm going to try one last step if you all think it might work and this might be my only problem. My old router used the ip address 192.168.1.1, the dlink uses 192.168.0.1 (which is the exact same ip address my dsl modem uses) Will switching the dlink ip to 192.168.1.1 fix this issue im having trying to connect to the internet.
I tried contacting my isp and they said the modem would not work with there service if bridged it (don't know why they just said it wouldn't talked to 3 different people there too)
My only other option imo, would be to changed the ip address example:
Modem: ip address 192.168.0.1
Router (New ip address once I change it) 192.168.1.1 (this could work, however one of you all might know right away if that will work or not)
Thanks again for you alls time and help.
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I was thinking that the dlink used 192.168.1.1 as the primary ip address for their routers, so this may be the issue I was having and maybe not, we will see I guess
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Thats a shame, What ISP service name is the DSL ? What brand name and model is on the DSL Modem? Just curious. Never heard of DSL Service not supporting the Bridged mode. So, all it is, It's PPPoE account information that could be setup on the 4500 and there is an RFC bridge mode that needs to be enabled on the DSL modem. This effectively turns off the router on the DSL modem and makes it act just as a modem and passes the data and PPPoE to the 4500, then the 4500 will do the rest. Sounds like the ISP marketing is wanting to market there HW and not help there customers use other HW. My 2 cents.
Yes you can change the IP address if you like on the LAN side of the 4500. The WAN or internet port side of the 4500 gets it IP address from the modems they are connected too. The 192.168 does not have to use used either. I've set mine to my house address, which start at 6.0.#.#. Gets it out of th 192.168 range, possible conficts like your seeing and easier to manage and remember.
If your ISP is unwilling to help you bridge the DSL modem or if in fact the modem can't be with there service then you are probably right to return the 4500 as it's features for you and the dsl modem could be incompatible. Sucks to say. I really like this router for gaming and movies.
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It's the local phone company (I'm from a small town and that is the only option or I would have something else). Yeah, I'm just going to return the Router and try other things to help with my gaming with the old router. Maybe I'll just end up running a cat5 cable straight to the system and see if that helps.
Just trying to get my connection a bit better playing Modern Warfare 2 on PS3 and I normally have 3 bars (light green) out of 4 possible (Dark Green) max and sometimes dip into 2 bars (yellow), but hardly ever.
Our internet speed is just 3.0 mbps (pretty much max you can get atm from the provider without paying way to much) Maybe I can take the advice from some other post and set up a static ip address for the ps3 still and open the ports and see if that works. Was kinda excited about the gamefuel stuff, if my wife gets on the net while im playing i start lagging really bad and she gets offline b/c of it (she was excited too so she could still surf while I played)
Oh well, thanks for your help.
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I emailed dlink customer service to see what they say, if they say the same thing you guys do, about bridging the modem, i'll just run off a copy of what needs to be done and take it to the dsl provider. I'm thinking they just don't know what to do and I'm getting the run around. It's a Westell 6100 modem (One of the employees gave me direction to bridge the modem, but another employ and a senior employ said they wouldn't work in bridge mode)
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I haven't been on here in forever. However, this caught my eye. :)
ALL DSL modems are capable of bridging, unless they developed a certain firmware which disables these functions. Which I HIGHLY doubt. And it can easily be done from the users end.
Can you please post a screenshot of the config screen? That'll kinda determine how you can set it up.
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Good news and maybe bad news.
Good news is, I changed my routers ip address so that it wasnt the same as the modem and now I can get online through the new modem.
Possible bad news: is that the correct way to do it, to utilize this router fully?
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If you are like me, and you believe that the DGL-4500 should be the only router, then the next step would be to put the Westell into bridge mode. So it ONLY acts like a modem.
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I'm fairly new to setting up a semi high tech router like this (old cheap netgear before this one) Does it significantly decrease performance or what does having the router in the modem do?
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Having the router incorporated into the DSL modem gives basic end users the ability to have more than just one PC on the same device. It has a router and DHCP server so that you can have multiple PCs going. However these DSL modems/routers are generic and basic as best. They are good for general internet use. Those of us who game and download alot, like the features of other OEM stand alone routers like the 4500 that have the ability to do different and better things then the standard ISP Modem/Routers. The DSL Modem doesn't do anything accept translate the signal over the phone lines into usable data for the router and PCs to use. The main issue of having theoretical 2 routers on the same network is that the Network Address Translation can not be fully followed seamlessly and they are both trying to address, port forward and connect to ports that the one router cannot connect to since there is another router in the way.
If you have the DSLs log in PPPoE information, username and password, then you should be able bridge the DSL modem somewhere in the DSL modem. Then In put this PPPoE information into the 4500 Basic/Internet/Manual section, select PPPoE, input the user name and password and save it.
Another thing you can try if your DSL modem has it. What ever the IP address is given to the 4500, set that ip up on the DSL modems DMZ. This in effect will bypass any routing processing on the dsl modem and this might allow all traffic to pass thru to the 4500 so that you can use it's features. See if the DSL modem has a DMZ or pass thru function. Let us know.
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Don't see PPPoE, I see PPPoA. I don't enter a user name or password, just hook the modem up through the telephone line (same provider as the dsl) and that's it.
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PPPoA is the other one. I forgot about that. LOL. Is there a web page for your DSL modem?
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I just found this...this look like anything on the modems web page?
http://www.lava.net/support/Westell_6100_DSL_Modem_Installation_Guide (http://www.lava.net/support/Westell_6100_DSL_Modem_Installation_Guide)
Found this too:
http://www.dslreports.com/faq/6096 (http://www.dslreports.com/faq/6096)
See Tricky, My Hyperlinks work :P
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May I ask a simplier question here? What was your reason for buying the DGL-4500? Do you do online gaming? Because PPPoA is a entirly different standard then PPPoE. Its Ethernet vs ATM. Its ATT trying to squeeze out internet off their ancient infrastructure. So honestly, if your just looking for a basic router, for getting two computers online, the DGL is not for you. If your looking to do online gaming, I would really suggest seeing what other ISP's are in your area.
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I do online gaming. I pretty much tie up the internet when I'm playing if my wife gets on it will give me so much lag (Thought the game fuel thing sounded like it could fix our issues) That way I could still play and my wife could get on the internet.
There are no other options for internet (I've looked) it's the local telephone company and that is it, no major companies have filtered down this far yet closest is like 30 miles away. Our telephone company has a monopoly in this area as well. For instance, I have 3 mbs download and 97 kbs upload (That is about max you can get they go as high as 10mbs but it is extremely over priced for what it is) so I really don't have any other options.
I'm thinking my problems stem from a few things together, the isp service (slow speed), the old router I was using, online servers for the games I play and that this router will not end up solving my issues. I'm going to end up sending it back, but I wanted to explore it first before just giving up on it.
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Thanks for the help, I ended up just shipping the router back. The wired connection didn't even seem to speed me up at all, so back to the drawing board.
Thanks again for all the responses to my questions, really appreciate it.
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Curious as to how much the 10Mb service costs?
I do online gaming. I pretty much tie up the internet when I'm playing if my wife gets on it will give me so much lag (Thought the game fuel thing sounded like it could fix our issues) That way I could still play and my wife could get on the internet.
There are no other options for internet (I've looked) it's the local telephone company and that is it, no major companies have filtered down this far yet closest is like 30 miles away. Our telephone company has a monopoly in this area as well. For instance, I have 3 mbs download and 97 kbs upload (That is about max you can get they go as high as 10mbs but it is extremely over priced for what it is) so I really don't have any other options.
I'm thinking my problems stem from a few things together, the isp service (slow speed), the old router I was using, online servers for the games I play and that this router will not end up solving my issues. I'm going to end up sending it back, but I wanted to explore it first before just giving up on it.
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79.95 a month (59.95 if in a 1 year contract, but I believe that is only for the first year of service) and since I have been a customer for over a year even if I upgrade it won't apply to me.
That price is for 10mbps download and 1 mbps upload and that is the fastest you can get period and probably only get that if your a business. I'm not even sure if I can get it here at my house, says it's not available everywhere.
They just don't have very much competetion around here so they really don't have to strive to increase.
I would love for Verizon or Comcast or even ATT to filter down the 25 miles or 30 miles so I could switch service, but the county I live in is small, so it probably won't happen for quite awhile.
Looked at comcast just now and the have
16mbps download and 2 mbps upload for 67.95 month
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wow, ya, our 6Mb was $60 however since I've been with them for a while, I've been upgraded with out price hike and they just upgraded me from 6 to 10 last year and reduced the cost by $10 bucks. Very nice. Ya, you really need to get more speed going for gaming, specially when your wife is online too while your gaming.
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yeah they upgraded us twice now with no price hike, Everytime they increase the max speed they offer we normally move up.
Friends of mine work at the telephone company and one said they are trying to up there max speed to 50mbps or even 100 mbps so hopefully that would increase up to 6 or 10 for free with no price hike (hopefully anyways)
I'm wondering if it's a modern warfare 2 server thing and not an internet problem. I don't recall ever having problems with any other games i've played online, like: Badfield Bad Company 2 or WoW or anything like that, so maybe it's just MW2 or atleast that's what i'm thinking atleast. Weird thing is I plug up my old router and switched the wireless to g only and i was noticing my connection was going from light green (3/4 bars) to Dark Green (4/4 bars) for the entire match. Don't know why, but I seem to be getting faster connection with the old cheap router, then the dlink one. Might have just been that I did not have it fully customized or something like that.
Yeah faster internet would be nice, atleast I could play and my wife be on online at the same time.
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I play MW2 to and notice lag and crap going on..even booted from games or not joining up with the party I play with...theres alot going on on there end too.
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Yea, Fast internet does not always equal good gaming, its alot more complicated then that. But your right about it being a mixture of difference things.
As for your issue, you don't want it working as just a bridge, since the modem uses PPPoA and the router can only do PPPoA. So it needs to do the authentication, but just have the DHCP server turned off. Also, the DHCP range of the Dlink needs to be above the IP address the modem is giving the router. But if you already brought the router back, then I won't go into it further. Gaming and networking over DSL is not for the faint of heart, since its alot more complicated. Plus even though there is less overhead with ATM, the process inherent in the standard tends to create a lag spike between your ISP and the ISP or ISP's of the people your gaming with. In short, you end up being "that guy" that lags the entire match. This isn't always true but...yea..ouch. Where do you live? I can ask around, I know a couple friends that work at different ISP's, I can see if anyone is moving to your area. If your more comfortable, you can PM me. Don't put anything more then the general town or county your from though.
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I don't have to bad of lag issues, but I notice it enough to know something is up sometimes.
Example, I can shoot someone that is pretty close with a weapon that is suppose to kill in lets say 2 shots and it is taking more then that to kill them (seems like the hits are not registering) I still do really well when I play Modern Warfare 2, but I feel as if I get screwed a good bit from stuff like that. (I can shoot someone twice with a shotgun occasionally and not kill them from 2 feet away)
I don't really notice that i'm lagging though, it's more or less, that I notice that I should have killed that guy way faster then that or how did that guy not die after 2 shots from a shotgun from 1 foot away. Stuff like that is what happens and the only thing I can think of is lag. It's not jumping around or glitchy though like traditional lag.
I don't mind dieing or losing in games, but it gets annoying when you shoot someone 10 times and not have them go down
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Don't feel alone man, don't feel alone.
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I get frustrated at my ISP, some days I experience good speed others I simply don't. I mean can't they keep a stable line? Come on!
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Chris
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There is so much more to "speed" then a stable line. Yes, the signal levels to your modem are important, and so is number of people on your node. But usually your ISP makes up only 1/3rd to 1/5th the bulk of the network your going over to reach your destination. Theres the backbones and fiber that cross the country, different media server farms, routing logs on routers, over burden servers, and so on. Do a traceroute sometime and google some of the names that come up. You would be shocked how much of the internet is maintained and dependent on companies you have probably never heard of.