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The Graveyard - Products No Longer Supported => Routers / COVR => DIR-615 => Topic started by: Janner on September 12, 2010, 07:21:04 PM

Title: Changing ISP providers - wireless no longer works
Post by: Janner on September 12, 2010, 07:21:04 PM

I've had the DIR-615 for a year now using Comcast ISP.  Worked fine.  Recently changed to QWEST fiber optic ISP.  Qwest modem works fine connected directly to the desktop.  When I connect through the router, I have problems.  I can login to the router fine and make any changes, but I can't get any outside websites - either through the desktop (direct connect) or wireless.  I'm sure I'm missing something simple here, but any suggestions on how to configure the router with my new modem??? 

TIA!

Title: Re: Changing ISP providers - wireless no longer works
Post by: huntpt on September 12, 2010, 11:03:49 PM

Check your Internet connection settings on the router.  ("Setup" menu, "Internet" tab.)  Qwest may be DSL and require a PPPoE connection with userid/password, as opposed to a DHCP connection that seems to be standard for cable model connections.  I don't have Qwest service, so I am just guessing here, but didn't Qwest provide you with something about connection settings?

Good luck!