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The Graveyard - Products No Longer Supported => D-Link Storage => DNS-323 => Topic started by: drmark12pa on October 04, 2010, 01:08:13 PM

Title: DNS 323 right blinking light
Post by: drmark12pa on October 04, 2010, 01:08:13 PM
One of my DNS 323s that is configured as RAID 1 with firmware 1.09 continues to show the right "cylinder" blue light continues to blink when the unit is powered on after accessing it making it appear that this drive does not enter sleep even though I have it set for 10 minutes in the Idle Timer setting. (I have changed it and saved it to see if this helps and it doesn't).  The only way to stop it from blinking is to turn it off and repower without accessing the drive.  Once the drive(s) is accessed, the light starts blinking again.

Has anyone have this issue or found a solution?
Title: Re: DNS 323 right blinking light
Post by: jamieburchell on October 04, 2010, 03:32:09 PM
Try:

1. A factory reset
2. Unplugging the network cable to see if it still does it
3. Disable third party add-ons, bit torrent, FFP etc.
4. If you use the 323 as a print server, could it be the spooler
Title: Re: DNS 323 right blinking light
Post by: dosborne on October 04, 2010, 05:27:16 PM
You could put a sniffer on the network as see what kind of traffic it is.
Title: Re: DNS 323 right blinking light
Post by: drmark12pa on October 05, 2010, 07:52:39 PM
Unplugging the network cable does nothing so it likely is not anything on the network causing it to not sleep.  Could this have something to do with RAID 1 and continually making sure the drives are matching and not allowing it to sleep?
How does one do a factory reset without losing the data?
Title: Re: DNS 323 right blinking light
Post by: dosborne on October 05, 2010, 09:32:28 PM
Depending on what is running, even unplugging the cable can have no effect.

The status page would show if the mirroring is being rebuilt or not. Even a Raid1 configuration will sleep.

Reseting to factory defaults does not erase/format the drives. It will erase the configuration though and it should be re-entered, not loaded from a saved configuration file if the firmware was updated at some point.
Title: Re: DNS 323 right blinking light
Post by: drmark12pa on October 06, 2010, 08:59:30 PM
I did check the status page and there is no rebuild going on.  Only the right side "cylinder" blue light blinks not the left one.  However, when there is activity on the drives, both lights blink so it's something with the #1 drive continuing to be active.....
How does one perform a reset on the unit without losing data?
Title: Re: DNS 323 right blinking light
Post by: jamieburchell on October 07, 2010, 12:29:33 AM
Web interface > Tools > System > Restore To Factory Default Settings
Title: Re: DNS 323 right blinking light
Post by: dosborne on October 07, 2010, 04:47:58 AM
There is also a reset button on the back that you can use with a paper clip.
Title: Re: DNS 323 right blinking light
Post by: drmark12pa on October 07, 2010, 10:06:07 AM
I actually just "downgraded" the firmware from 1.09 to 1.08 and the light no longer continuously blinks....
Title: Re: DNS 323 right blinking light
Post by: jamieburchell on October 07, 2010, 01:42:28 PM
There's no difference between the versions other than cloud backup facility.
Title: Re: DNS 323 right blinking light
Post by: drmark12pa on October 07, 2010, 04:29:00 PM
There must be some difference in the sleep/hibernation as my DNS323 is now sleeping with the downgraded firmware to 1.08 and not constantly showing activity.  Even the temperatue is about 8 degrees cooler since there is no activity at any given time.
Title: Re: DNS 323 right blinking light
Post by: jamieburchell on October 08, 2010, 12:21:38 AM
Try upgrading again and do a factory reset

There is no difference other than cloud backup support
Title: Re: DNS 323 right blinking light
Post by: MPoWeRM3 on November 20, 2010, 11:06:20 PM
drmark12pa, I just registered on this site to say I have the exact same problem and tried factory reset as other have suggested. Nothing works. The only thing that solves it is roll back to 1.08 like you said. I think I will just stay with 1.08 for now.
Title: Re: DNS 323 right blinking light
Post by: rhysee on November 22, 2010, 04:05:26 PM
When you say 1.09  where is this version , as the only version I see is Firmware 1.08B09 (7956 KB)

http://www.dlink.com.au/tech/Download/download.aspx?product=DNS-323&revision=REV_C&filetype=Firmware
Title: Re: DNS 323 right blinking light
Post by: MPoWeRM3 on November 22, 2010, 04:27:41 PM
On the US site. See text in red.

Firmware
Do NOT upgrade firmware on any D-Link product over a wireless connection.
Failure of the device may result. Use only hard-wired network connections.

Attention

This firmware is engineered for North American products only.
Using this firmware on a device outside of North America will void your warranty and may render the device unusable.

Please contact the D-Link office in your region for firmware updates that are compatible with your D-Link product.

International Offices
Download Type Version Date
 Firmware 1.09 6/16/2010  Revision Info: ¤ Support CTERA Online Backup.
 Firmware 1.08 2/17/2010
Revision Info: ¤ Now supports 2TB Disks.
¤ Add Scandisk support.
¤ Add Support for EXT3.
¤ Supports D-Link’s DNS-323 Yahoo! Widget.
¤ Support for NFS (as a server) added via APKG modules.

More...
 Firmware 1.07 4/16/2009
Revision Info: ¤ Fix for Deskstar 7K1000.B - Model HDT721010SLA360 Hitachi drives.
 Firmware 1.06 12/29/2008
Revision Info: ¤ Supports 1.5 TB Hard Drives.
¤ USB port supports UPS monitoring.
¤ Add option to Manually or Automatically Rebuild Raid.
¤ UPnP AV supports Microsoft XBoX 360, Sony PlayStation 3.
¤ Support FTP over SSL/TLS.
¤ Add Unicode support to FTP Server.

More...
 Firmware 1.05 5/13/2008
Revision Info: ¤ Add BitTorrent Support.
¤ Add LLTD Support.
¤ Add Jumbo Frame Support up to 9000.
¤ Add option to re-configure the Hard Drive configuration as RAID 1 when installing the 2nd new Hard Disk.
¤ Add Korean and Turkish codepage support in the FTP client language settings.
¤ Add .info domain support for email alerts.
¤ Fixed Hard Disk formatting on certain drives.
¤ Fixed Print Server support.
¤ Fixed iTunes support for large music libraries.
Title: Re: DNS 323 right blinking light
Post by: Chimo2k on September 20, 2013, 05:37:36 AM
I was out of town for a few days, plugged in my NetBook and couldn't reach the drive...looked at the unit and noticed main square button power / reset / indicator and right HDD LED blinking in harmony. The left HDD was not blinking.  The other DNS units on the network were OK. 

Could not reach the Admin Page.  Unit did not respond to several reset attempts.  Unplugged the power at the DNS unit - not the power adapter - let it sit for 1 minute and plugged the power back in.  Pushed  the main square indicator button / switch and unit went into a normal start up process; went back on line...worked for me.

Thanks for the tips - they may not all work for all situations, but in this case yes.
Firmware is 1.09, installed a few months ago.