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The Graveyard - Products No Longer Supported => Routers / COVR => DIR-655 => Topic started by: awardblvr on November 01, 2010, 05:52:36 PM

Title: SIP ALG in newest FW? NOT THERE??? How to turn off?
Post by: awardblvr on November 01, 2010, 05:52:36 PM
I have the DIR-655 with 2.0NA Firmware.

VOIP keeps getting locked up through it.

I've disabled SPI.
My VOIP provider (Nextiva) says turn OFF ALG SIP  (Application Layer Gateway - SIP).

Problem is:  DLINK HAS REMOVED THIS OPTION?????

Does anyone have any back door (or other tip) on how to disable SIP ALG???

Thanks for the help.

-A
Title: Re: SIP ALG in newest FW? NOT THERE??? How to turn off?
Post by: Cobra on November 01, 2010, 06:24:51 PM
It may be hidden.

Try viewing the firewall web page without a style.
Title: Re: SIP ALG in newest FW? NOT THERE??? How to turn off?
Post by: awardblvr on November 02, 2010, 10:16:28 AM
Thanks... BUT... Not sure how to do this "without a style".  I looked at page source and found no ALG or SIP there.

Please advise as it looks like this router may need to be thrown out since I cannot get VOIP working reliably through it.


Thanks

-A

Title: Re: SIP ALG in newest FW? NOT THERE??? How to turn off?
Post by: Cobra on November 02, 2010, 01:42:05 PM
Not sure how with other browsers but with IE you just select View > style > no style
Title: Re: SIP ALG in newest FW? NOT THERE??? How to turn off?
Post by: awardblvr on November 02, 2010, 04:34:56 PM
OK cool.. No style

But STILL no ALG / SIP checkbox  (NO ALG section)

So... I JUST CANNOT FIGURE OUT WHY DLINK REMOVED THE ALG Section? 

OK. I ordered a WRT-54GL   It arrived today. I'll have to flash it with Tomato firmware. So, since I am not getting any usable answers here (And D-Link hasn't answered my Customer Support formal query)  It looks as I will be dumping this D-Link in the waste can tonight and henceforth call D-Link "Dumb-Link"

Sorry... Otherwise a nice little box... But, since It craps out 3 lines of VoIP, it's junk to me.

I wish someone could SAVE this little box and its usefulness.  At this church (this is being used at a church) we see souls saved. Too bad we can't save a little D-Link Router.

Title: Re: SIP ALG in newest FW? NOT THERE??? How to turn off?
Post by: alphad on November 02, 2010, 05:17:39 PM
Not sure about the SIP ALG setting, however have you tried putting the VOIP device in the DMZ?
Title: Re: SIP ALG in newest FW? NOT THERE??? How to turn off?
Post by: awardblvr on November 05, 2010, 06:26:58 AM
OK seems to be working now for two days in DMZ.  Of course I've exposed the admin interface wit only a simple password.   That's troubling.


Title: Re: SIP ALG in newest FW? NOT THERE??? How to turn off?
Post by: user12345 on November 15, 2010, 11:22:16 PM
Save the configuration.
Tools->System->Save Configuration

This saves config.bin, which is misleading because it is just an ASCII text file.
Check the file
I'd guess this is the setting you want to control.
alg_sip=1

Change it, then reload configuration.
But there is a bug in this process, it lost some of my settings, can't remember which ones now, was a while ago when I did this. Check the config.bin file to see if all the port foward and virtual server settings are saved.

BTW. I think they did next to zero testing on this Firmware.
ALG section is missing from Advanced->Firewall Settings web page; http://<router>/adv_dmz.asp
Log doesn't record any useful data.
I don't think support actually use a real device, they use the emulator.

Dlink support suggested install the latest firmware, which as it happens is just the same version already installed by manufacturer, so no help there.
Title: Re: SIP ALG in newest FW? NOT THERE??? How to turn off?
Post by: kuster on November 18, 2010, 06:20:45 PM
Same case here. I need to turn off SIP also under ALG. I can't use this router DIR-655 Rev_B.

Come on D-Link Fix this!!

Thanks!!
Title: Re: SIP ALG in newest FW? NOT THERE??? How to turn off?
Post by: Breman on November 21, 2010, 12:14:58 AM
On FW 1.34NA the ALG is on the bottom of the firewall settings page, just below DMZ host. I am running HW A3.
Title: Re: SIP ALG in newest FW? NOT THERE??? How to turn off?
Post by: kthaddock on November 21, 2010, 05:59:39 AM
On FW 1.34NA the ALG is on the bottom of the firewall settings page, just below DMZ host. I am running HW A3.


Are you belowe average or ? That is: DIR-655 B1 whole different setup !!
Title: Re: SIP ALG in newest FW? NOT THERE??? How to turn off?
Post by: Alexx on November 21, 2010, 02:20:23 PM
Thats it. I'll never recommend anyone getting a d-link router again. Turning off SIP ALG is the first thing I do when getting a new router. It is ESSENTIAL to be able to turn off this broken feature on any modern router. Now that I think about it, why isn't it turned off by default?
Title: Re: SIP ALG in newest FW? NOT THERE??? How to turn off?
Post by: thecreator on November 21, 2010, 09:35:10 PM
I have the DIR-655 with 2.0NA Firmware.

VOIP keeps getting locked up through it.

I've disabled SPI.
My VOIP provider (Nextiva) says turn OFF ALG SIP  (Application Layer Gateway - SIP).

Problem is:  DLINK HAS REMOVED THIS OPTION?????

Does anyone have any back door (or other tip) on how to disable SIP ALG???

Thanks for the help.

-A


Hi awardblvr,

SIP is off in the B1 Firmware Version of 2.0.

It needs to be off to transmit Logitech Pictures and Sound using LogVid. If on, the program would not work.

I would Enable SP1, so you can see what is going on.

Title: Re: SIP ALG in newest FW? NOT THERE??? How to turn off?
Post by: jeffdoubleyou on November 30, 2010, 04:40:07 PM
Hi awardblvr,

SIP is off in the B1 Firmware Version of 2.0.

It needs to be off to transmit Logitech Pictures and Sound using LogVid. If on, the program would not work.

I would Enable SP1, so you can see what is going on.



Hmm, are you certain it's turned off creator?

I'm not sure what protocol LogVid uses ( or even what it is for that matter), but I'm guessing it's not SIP.

And what exactly is SP1?  If you're referring to Windows service pack 1, I'm not certain this is relevant regarding the SIP ALG feature of the router missing from the configuration options.

Also, I believe that if you download the configuration backup from the router, you can see that the SIP ALG parameter is enabled.

I would think that D-Link could help us out here, or at least acknowledge that the feature is missing and that they may consider fixing this.  I'm new at posting here, so I'm not clear on whether or not they actually monitor or post on these forums though.

Anyway, I'd just like to say that I'd like to see this feature put back into place as practically anybody using SIP needs to disable it to have a properly working VoIP service.
Title: Re: SIP ALG in newest FW? NOT THERE??? How to turn off?
Post by: davevt31 on November 30, 2010, 04:57:24 PM
He meant SPI- Stateful Packet Insprction.
Title: Re: SIP ALG in newest FW? NOT THERE??? How to turn off?
Post by: thecreator on November 30, 2010, 05:59:08 PM
Hmm, are you certain it's turned off creator?

I'm not sure what protocol LogVid uses ( or even what it is for that matter), but I'm guessing it's not SIP.

And what exactly is SP1?  If you're referring to Windows service pack 1, I'm not certain this is relevant regarding the SIP ALG feature of the router missing from the configuration options.

Also, I believe that if you download the configuration backup from the router, you can see that the SIP ALG parameter is enabled.

I would think that D-Link could help us out here, or at least acknowledge that the feature is missing and that they may consider fixing this.  I'm new at posting here, so I'm not clear on whether or not they actually monitor or post on these forums though.

Anyway, I'd just like to say that I'd like to see this feature put back into place as practically anybody using SIP needs to disable it to have a properly working VoIP service.


Hi jeffdoubleyou,

It looks like SP1 but looking closer it is SPI. I am referring to the Firewall in the Router. It should be on.

SIP
Allows devices and applications using VoIP (Voice over IP) to communicate across NAT. Some VoIP applications and devices have the ability to discover NAT devices and work around them. This ALG may interfere with the operation of such devices. If you are having trouble making VoIP calls, try turning this ALG off.

It may not be on the new B1 version at all.

Thanks Davevt31.

Call D-Link Support for verification.