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The Graveyard - Products No Longer Supported => D-Link Storage => DSN-2100 => Topic started by: wael2518 on November 05, 2010, 11:27:40 AM

Title: DSN-2100 boot failure
Post by: wael2518 on November 05, 2010, 11:27:40 AM: Dear all

I have DSN-2100-10 xStack storage.

I made shutdown to the device and tried to turn it on again but it doesn't respond. Also I ping to the management port it replies for few minutes then it request times out and then replies again. the device seems like restarting.
I tried to open the management console but it don’t work. I found the following at the browser :
Please wait while the xStack Storage starts up

0 - Processing: Make RAM-disk directory
1 - Processing: Initialize signals
2 - Processing: Setup shared memory segment
3 - Processing: Get hardware info
4 - Processing: Reset 18K
5 - Processing: Open ichar device
6 - Processing: Initialize the system momory and Enable the Buffer Memory
7 - Processing: Create the Buffer memory block device and filesystem
8 - Processing: Run application - mytest2
9 - Processing: Install HACC driver
10 - Processing: Inialize Email Noticiation Thread
11 - Processing: Run application - msm
12 - Processing: Inialize MMSG socket
13 - Processing: Check the emp log file
14 - Processing: Run application - emp
15 - Processing: Skip starting emp -other
16 - Processing: Run application -isnsc
17 - Processing: Run zebra
18 - Processing: Run ripd
19 - Processing: Run application - cmapMain
20 - Processing: Initialize batter manager
21 - Processing: Run applicaiton - cimserver
22 - Processing: Run web server
23 - Processing: Run SSL web server
24 - Processing: Setup the 18K
25 - Processing: Load 18k firmware

The system just hangs here, and does not continue booting

so please i need your help to solve this issue also the device contains backup files that i need.
thanks
Title: Re: DSN-2100 boot failure
Post by: Hayan.kh on January 14, 2016, 01:11:45 PM: Hey

I have the issue right now !!
any suggestion please.

thanks in advance.
Title: Re: DSN-2100 boot failure
Post by: FurryNutz on January 14, 2016, 02:01:38 PM: I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.
Title: Re: DSN-2100 boot failure
Post by: Hayan.kh on January 14, 2016, 04:29:01 PM: Thank you Mr. FurryNutz for your replying

I think it's very hard to contact with them via phone.

I have to find a solution here or somewhere.

Regards,
Title: Re: DSN-2100 boot failure
Post by: FurryNutz on January 14, 2016, 04:48:39 PM: What is your region location?
Title: Re: DSN-2100 boot failure
Post by: Hayan.kh on January 14, 2016, 06:13:10 PM: Sorry,

is that necessary to solve my D-link issue ???
Title: Re: DSN-2100 boot failure
Post by: FurryNutz on January 15, 2016, 11:21:57 AM: Please provide the region location so we can identify regional support resources to give to you to make contact with.
This is a business class device which needs to be looked at by the perspective business support section of your regional D-Link support office.
This is beyond forum help at this time.
Title: Re: DSN-2100 boot failure
Post by: Hayan.kh on January 15, 2016, 11:30:10 AM: Thank you for your efforts

It's Middle East .
Title: Re: DSN-2100 boot failure
Post by: FurryNutz on January 15, 2016, 11:38:18 AM: I recommend you head over here and phone contact support there:
http://www.dlinkmea.com/site/index.php/site/contactus (http://www.dlinkmea.com/site/index.php/site/contactus)

If they don't know about this, please ask them where they can direct you to.

Good Luck.