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The Graveyard - Products No Longer Supported => D-Link Storage => DNS-323 => Topic started by: Cliff on November 13, 2010, 08:45:11 AM

Title: FTP not working
Post by: Cliff on November 13, 2010, 08:45:11 AM
I can login to DNS ftp server using a browser. However, using at least 5 different freeware backup programs, none is able to send files to the server. The login test reports it is successful, but backups do not complete.
I have passive mode on, I am not forcing ssl/tls encryption.
Any ideas what might be going on here?
Cliff
Title: Re: FTP not working
Post by: fordem on November 13, 2010, 11:12:23 AM
Have you tried manually transferring a file to the DNS-323 using ftp?  If you can't write to it, then your backup program won't be able to either.
Title: Re: FTP not working
Post by: Cliff on November 14, 2010, 02:56:06 PM
Yes, I can transfer files using windows ftp command. I've disabled the firewall on the PC.
I wish the ftp app had a logfile.

The command line ftp would be fine, but I need an incremental ftp backup.
Title: Re: FTP not working
Post by: fordem on November 14, 2010, 04:37:46 PM
So you know your ftp server is working, the next step is to determine why your backup app can't write to it - what do the application developers do for support?
Title: Re: FTP not working
Post by: Wiggs on November 15, 2010, 05:25:28 AM
I'm confused.  How is your backup application supposed to work?  Does it use FTP as the protocol to transfer files?

Wiggs
Title: Re: FTP not working
Post by: Cliff on November 15, 2010, 06:17:09 AM
I've tried a couple, but right now I'm using GFI Home backup.

http://www.gfi.com/backup-hm (http://www.gfi.com/backup-hm)

Unbelievable! I figured out the issue. Even when the app filled in the FTP:// prefix in the server entry box, the connection would work if I removed it.
So here is what the app provided: ftp://myserver.com. To me it would make sense to change it to ftp://192.168.0.3 but in fact it needed to see it as strictly 192.168.0.3.

Thanks for your help! It was your replies that showed me the problem must be mine.