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The Graveyard - Products No Longer Supported => Routers / COVR => DIR-655 => Topic started by: hanginghelmet on November 17, 2010, 09:21:16 AM

Title: Poor call qulity using WIFI on Blackberry Curve 8900
Post by: hanginghelmet on November 17, 2010, 09:21:16 AM

Hello everyone, I am having issues making and receiving calls using wifi with my Blackberry Curve 8900.  The sound quality is horrible it constantly breaks up.  When I turn wifi off on the phone and make a call it is fine so it must be something with my DIR-655 router.  Does anyone know if there is a setting that needs to be changed to improve this?  Thanks to everyone in advance!!!

Title: Re: Poor call qulity using WIFI on Blackberry Curve 8900
Post by: marmoduke on November 18, 2010, 07:54:29 AM

You didn't say which 655 router you have.  If it is the A revision, go to Advanced Wireless and uncheck SIP.
That will usually solve VOIP problems.

Title: Re: Poor call qulity using WIFI on Blackberry Curve 8900
Post by: hanginghelmet on November 18, 2010, 09:13:36 AM

I have version A4.  Where is the box for Advanced Wireless? I do not see that.  After logging in, on the pane to the left there is a wireless tab but clicking that does not take me to advanced wireless.  If I click on the advanced tab at the top of the screen and then click advanced wireless it takes me to an advanced wireless settings screen but there is nothing that says SIP

Title: Re: Poor call qulity using WIFI on Blackberry Curve 8900
Post by: davevt31 on November 18, 2010, 09:21:57 AM

On the Advanced tab> Firewall Settings.

Title: Re: Poor call qulity using WIFI on Blackberry Curve 8900
Post by: hanginghelmet on November 18, 2010, 02:32:41 PM

I unchecked SPI but that did not seem to help the quality it still cuts in and out

Title: Re: Poor call qulity using WIFI on Blackberry Curve 8900
Post by: hanginghelmet on November 18, 2010, 02:36:49 PM

Oops I realized I unchecked SPI when I should have done SIP.  I did that and the quality is still bad!!!

Title: Re: Poor call qulity using WIFI on Blackberry Curve 8900
Post by: Breman on November 21, 2010, 12:28:04 AM

Do you have any issues with calls when you have WiFi connected at any other locations? Could be your phone's WiFi causing interference with your Cell signal rather than the router.

Title: Re: Poor call qulity using WIFI on Blackberry Curve 8900
Post by: EddieZ on November 21, 2010, 03:08:13 AM

Try a different wireless channel and/or turning off any security on the wireless signal (WEP, WPA(2) etc). See if that helps