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The Graveyard - Products No Longer Supported => Routers / COVR => DIR-655 => Topic started by: Krovax on May 13, 2008, 05:41:27 PM

Title: DIR-655 dead
Post by: Krovax on May 13, 2008, 05:41:27 PM
My DIR-655 died on me.

Yesterday, I forwarded a port in the settings, then it asked to reboot, so i click Reboot Now.
After it rebooted, the configuration became the default one. so I tried restoring it with a configuration file that i had saved before. after the reboot, i cannot access the router anymore. the dhcp does not work, so my computer has no ip address. I tried manually configuring my computer's ip to 192.168.0.100, subnet 255.255.255.0, gateway 192.168.0.1. But i still cannot access it. Now it is just a dead router.

What can I do?
Title: Re: DIR-655 dead
Post by: thecreator on May 13, 2008, 06:10:17 PM
My DIR-655 died on me.

Yesterday, I forwarded a port in the settings, then it asked to reboot, so i click Reboot Now.
After it rebooted, the configuration became the default one. so I tried restoring it with a configuration file that i had saved before. after the reboot, i cannot access the router anymore. the dhcp does not work, so my computer has no ip address. I tried manually configuring my computer's ip to 192.168.0.100, subnet 255.255.255.0, gateway 192.168.0.1. But i still cannot access it. Now it is just a dead router.

What can I do?

Hi Krovax ,

Did you try doing a Factory Reset and then reenter all the settings manually? In other words, after the Factory Reset, resync the Router to the Cable Modem.

Title: Re: DIR-655 dead
Post by: Krovax on May 13, 2008, 09:33:41 PM
By factory reset, you mean holding the reset button for 10 seconds?
I tried that but it has no effect at all, it does not reset it.
Title: Re: DIR-655 dead
Post by: T_Iz_Me on May 14, 2008, 12:58:47 PM
Happened to me, just hope it's under warranty. Call about having it returned immediately, sent mine in and it works fine now.
Title: Re: DIR-655 dead
Post by: Krovax on May 14, 2008, 03:42:52 PM
ok
i'll try that
but did you have to send in a proof of purchase with a date? like a receipt
thanks
Title: Re: DIR-655 dead
Post by: HughBear on May 14, 2008, 09:41:45 PM
I'd like to know the answer as well.  Mine died today after turning on ddns again.  I'm pretty sure it's still under warranty but it'll be a nightmare to find the receipt.
Title: Re: DIR-655 dead
Post by: Lycan on May 15, 2008, 09:55:36 AM
All of you should waste no time contacting Technical Support.
Please call 877-453-5465 asap.