D-Link Forums

Software => D-ViewCam => Topic started by: Montanaro on January 12, 2011, 01:58:03 AM

Title: D-ViewCam, any version, "The license is invalid." (Error code:2268435460)
Post by: Montanaro on January 12, 2011, 01:58:03 AM

Hello, excuse my English.
I'm looking for the solution to the problem

 "The license is invalid." (Error code:2268435460)

it happens with all versions tested on several PCs (Win2003 Server, WinXP). Already tried to reboot, edit the registry, etc but no luck.

Using 3 dcs 2121

Title: Re: D-ViewCam, any version, "The license is invalid." (Error code:2268435460)
Post by: Bode on September 02, 2011, 04:16:51 AM

Did you fix this issue?  I have exactly the same problem with the DCS-2121.

Any help would be greatly appreciated.

Thanks,
Bode

Title: Re: D-ViewCam, any version, "The license is invalid." (Error code:2268435460)
Post by: JavaLawyer on September 02, 2011, 04:37:35 AM

Did you try the D-ViewCam installation CD included in the DCS-2121 box when you purchased your camera?

Title: Re: D-ViewCam, any version, "The license is invalid." (Error code:2268435460)
Post by: Bode on September 04, 2011, 06:45:32 PM

Yes, then followed other tips on uninstalling, rebooting, cleaning the registry, rebooting, installing again, rebooting.  Still fails.  Also tried with 3.11 and 3.20.

Any ideas?

My platform is Windows XP x64 Edition, Service Pack 2.

Thanks,
Bode

Title: Re: D-ViewCam, any version, "The license is invalid." (Error code:2268435460)
Post by: JavaLawyer on September 05, 2011, 12:21:55 PM

Here's another thread addressing a similar issue with D-ViewCam: http://forums.dlink.com/index.php?topic=10763.0

Title: Re: D-ViewCam, any version, "The license is invalid." (Error code:2268435460)
Post by: Bode on September 05, 2011, 07:38:54 PM

Read that one too, but still no solution.  Any way to escalate the problem to D-Link?  I am not in the USA.

Title: Re: D-ViewCam, any version, "The license is invalid." (Error code:2268435460)
Post by: JavaLawyer on September 12, 2011, 04:10:34 AM

Quote from: Bode on September 05, 2011, 07:38:54 PM

Any way to escalate the problem to D-Link?  I am not in the USA.

If your camera is under warranty, you should be entitled to no cost phone support. A technician can try to walk you through the installation, but it seems you've exhausted all of the obvious avenues.

Title: Re: D-ViewCam, any version, "The license is invalid." (Error code:2268435460)
Post by: ECF on September 12, 2011, 02:33:47 PM

D-ViewCam 3.20 support the following operating systems: Microsoft Windows® XP Professional SP3 / 2003 / Vista®
/ Server 2008 R2 (64bits) /Win 7 (32bit/64bits)