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The Graveyard - Products No Longer Supported => Routers / COVR => DIR-655 => Topic started by: MitchSchaft on September 23, 2008, 10:36:10 AM

Title: Router reboots itself after saving changes
Post by: MitchSchaft on September 23, 2008, 10:36:10 AM
I installed v1.21b05 last night. I went to make a couple changes and whenever I save changes, no matter what changes, the router reboots itself and does not accept the changes. I've tried restoring factory defaults, which works. I can then save changes on a couple/few things, but after that it starts rebooting itself when saving changes. Has anyone else had this issue?
Title: Re: Router reboots itself after saving changes
Post by: tipstir on September 23, 2008, 10:38:42 AM
When this happens there is something wrong with the file you download. Down the flash again to a HDD with enough space. Then reset the router back to the factory settings. Now re-flash the router. Try it again.
Title: Re: Router reboots itself after saving changes
Post by: MitchSchaft on September 23, 2008, 10:49:49 AM
It happens from factory default settings. I can make a couple of saves, but eventually it starts rebooting itself after trying to make more saves.
Title: Re: Router reboots itself after saving changes
Post by: Lycan on September 23, 2008, 01:57:04 PM
What firmware version were you running before?
Title: Re: Router reboots itself after saving changes
Post by: Neblinio on September 23, 2008, 02:10:03 PM
I also experienced problems, including this one.
I upgraded a firmware 1.02 router directly to 1.21 B04. It had many errors in the admin web interface, the left menu was full of options outside of their respective sections. I solved this reflashing 1.21 B04.

Some minutes later I flashed to 1.21 B05, and configured the router to act as a switch (I have another DIR-655 at home used as my main router). A couple of hours later, I decided to enable the wireless radio on the secondary router, so it acted as a switch + AP. But the router rebooted every time I tried to save the settings, without saving them. I solved it by reseting the unit (pressing the little button on its back)

As of now, it seems to work well, it saves my changes correctly and offers to reboot when needed.
Title: Re: Router reboots itself after saving changes
Post by: Lycan on September 23, 2008, 02:49:06 PM
The UI issues could have been resolved by a simple power cycle.
Also if your running 2 APs try spanning their channels apart.
Title: Re: Router reboots itself after saving changes
Post by: MitchSchaft on September 23, 2008, 04:20:34 PM
I was running 1.20b07 before this one.
Title: Re: Router reboots itself after saving changes
Post by: MitchSchaft on September 25, 2008, 04:20:47 PM

Also if your running 2 APs try spanning their channels apart.


Oops, I missed this one. I'm running a DI-624 as a wireless access point, plugged in to the DIR-655. The DIR-655's wireless is turned off.
Title: Re: Router reboots itself after saving changes
Post by: Neblinio on September 25, 2008, 04:33:09 PM
It seems to be a bug on the firmware. I also experienced this problem only with the wireless radio turned off.
Title: Re: Router reboots itself after saving changes
Post by: MitchSchaft on September 25, 2008, 06:46:44 PM
I tried factory defaults again, reset everything up from scratch and I don't have any troubles so far. I can save changes, etc. I'm not going to turn off wireless. I'm guessing that is what is causing this.
Title: Re: Router reboots itself after saving changes
Post by: yardape on October 15, 2008, 06:56:28 PM
I am also having this same reset instead of save issue with 1.21.

Hopefully 1.22 comes out soon to fix this issue.
Title: Re: Router reboots itself after saving changes
Post by: Lycan on October 20, 2008, 12:27:27 PM
So the process is, disable wireless, click save and then the unit reboots?
Title: Re: Router reboots itself after saving changes
Post by: MitchSchaft on October 20, 2008, 02:24:44 PM
I haven't had an issue since I started from factory defaults, left wireless on, and set everything else up from scratch.
Title: Re: Router reboots itself after saving changes
Post by: yardape on October 20, 2008, 03:42:04 PM
So the process is, disable wireless, click save and then the unit reboots?

Not 100% sure, because I got tired of playing around with the router and just installed 1.11.

But it was shortly after I disabled the wireless.  Which saved fine and then I manually re-booted.  Then when you change any other option, pick save, then it reboots without ever saving and going to the reboot now or later menu.

I had so many other speed issues with the newer firmware that I just gave up.  It kept limiting my access to about 30kBs instead of my 300kBs.  Reboot router and it would work properly for about 10 minutes then switch back down to low speed again.  With QOS on  or off.

I will keep trying later firmware, because I would like to hook the printer to the router.

D.
Title: Re: Router reboots itself after saving changes
Post by: Aurien on November 05, 2008, 07:31:39 PM
I've gotten the same problem on my router with 1.21 firmware. I usually just reload my settings after a firmware update, but this time I had to make changes. Every time I would try to make a change the router would reboot and the change wouldn't save. I tried reloading firmware, factory resets, and power cycles. No matter what the moment I turned off the wireless the router wouldn't take changes. I've since left the wireless on for the time being and it has no problems accepting changes.
Title: Re: Router reboots itself after saving changes
Post by: jhisey on November 06, 2008, 02:22:45 AM
I think I've discovered the source of the problem and found a workaround - at least for my system...

I too experienced the inability to save any settings and every save attempt resulted in a reboot.  I have 1.21/A3.  I suspected that the problem was related to my saving the current configuration before the 1.21 upgrade, updating the firmware to 1.21 and then reloading the saved configuration.

What I did was go to Tools/System/Restore Factory Defaults.  Once rebooted I manually reconfigured the router, abandoning the saved configuration settings.  When I did this everything worked again.  I am now able to save settings without getting the reboot.

So far so good...
Title: Re: Router reboots itself after saving changes
Post by: MitchSchaft on November 06, 2008, 11:00:28 AM
The problem is turning off wireless, then saving settings. Try that.
Title: Re: Router reboots itself after saving changes
Post by: pixelnut on November 08, 2008, 06:21:24 PM
I had experienced a similar problem (firmware 1.21). The router seemed to get into an infinite loop of reboots. I lost access to change its configuration (it reboots before I can manage to send in any change).

It happened right after I activated the *Automatic Time Configuration*, Enable NTP Server and leave NTP Server Used as ca.pool.ntp.org then save the configuration. The configuration prior to this change was working good.

I managed to get it to stop rebooting by unplugging the connection to the cable modem, power off/on, then reconfigure it without the *Automatic Time Configuration*.  It is now working good again.

I guess I will live with the router time slightly off!
Title: Re: Router reboots itself after saving changes
Post by: banditsc on November 30, 2008, 09:59:44 AM
Was there ever a fix for this? I'm seeing the same problem, I have a new A3 running 1.21. I upgraded it to 1.21 from the out of the box firmware and didn't restore any previous settings. Any change I make results in a reboot and the settings not being applied.

I can fix it by reseting it back to factory defaults. This works fine then I make all my changes and reboot and it's fine I can turn wireless on and off without issue. But the first time I make a change that requires a reboot after that first initial reboot it's back to being broken again.
Title: Re: Router reboots itself after saving changes
Post by: funchords on November 30, 2008, 12:39:13 PM
In 1.21b10 13 November 2008 (currently at ftp://ftp.dlink.com/Gateway/dir655/Firmware/dir655_firmware_121.zip), I'm not getting router reboots.  I'm getting wireless radio restarts.  The number of things that trigger this behavior is limited, and the symptom is probably only noticed by those configuring wirelessly. 

For example, changing from N+G+B to G+B then Save Settings restarts the wireless radio without warning, but doesn't reboot the system. 

In a previous version -- perhaps two months ago -- I couldn't make a change without losing wireless the wireless connection. My impression at the time was that the router was rebooting, whether it was in fact I'm not sure. But now I'm sure that it's the wireless restarting only as the router log is not reset to empty as it is when a reboot occurs.
Title: Re: Router reboots itself after saving changes
Post by: MitchSchaft on November 30, 2008, 12:39:33 PM
Don't turn wireless off fixed it for me.
Title: Re: Router reboots itself after saving changes
Post by: banditsc on November 30, 2008, 01:25:12 PM
In 1.21b10 13 November 2008 (currently at ftp://ftp.dlink.com/Gateway/dir655/Firmware/dir655_firmware_121.zip), I'm not getting router reboots.  I'm getting wireless radio restarts.  The number of things that trigger this behavior is limited, and the symptom is probably only noticed by those configuring wirelessly. 


This latest firmware appears to be working better. I made all my changes, rebooted, turned wireless on and off, made some more changes then rebooted, then tried to make changes again and was successful.

Thanks..
Title: Re: Router reboots itself after saving changes
Post by: Smeden2 on January 02, 2009, 06:16:39 AM
Having the same problem on the EU version of 1.21b05.
This one is official on the D-Link Support-site.
Same problem on both HW-ver. A2 and A3.
Title: Re: Router reboots itself after saving changes
Post by: EddieZ on January 02, 2009, 09:06:19 AM
I think it's quite logical that wireless restarts with certain changes, good thing that you don't need a complete reboot for it like in the early days. I have not yet experienced any sudden restarts on my 1.21 firmware.
Title: Re: Router reboots itself after saving changes
Post by: funchords on January 03, 2009, 03:16:47 PM
I think it's quite logical that wireless restarts with certain changes, good thing that you don't need a complete reboot for it like in the early days. I have not yet experienced any sudden restarts on my 1.21 firmware.
There's something wrong with how 1.21 restarts after a change -- it's not the normal D-Link (Reboot Now, Reboot Later) scheme.  This seems to be a bug-rich environment.
Title: Re: Router reboots itself after saving changes
Post by: EddieZ on January 03, 2009, 04:27:25 PM
There's something wrong with how 1.21 restarts after a change -- it's not the normal D-Link (Reboot Now, Reboot Later) scheme.  This seems to be a bug-rich environment.

I strongly disagree, funchords.
Simply because none of the issues affect me (1.21) and I have no curious reboots. Not all changes require a reboot, some just require a wireless restart or neither. And if the error/bug is generic I would be suffering from it too, wouldn't you say?

I do think there is something wrong with the firmware flash routine though, which seems to leave old code in place (or misplaced).
Title: Re: Router reboots itself after saving changes
Post by: funchords on January 03, 2009, 05:17:43 PM
I strongly disagree, funchords.
Simply because none of the issues affect me (1.21) and I have no curious reboots. Not all changes require a reboot, some just require a wireless restart or neither. And if the error/bug is generic I would be suffering from it too, wouldn't you say?
You're right. 

I'd be cool with the wireless restart behavior (that is what is happening in my case), but only if it gave me some warning.  Since I'm configuring via a wireless connection, the next thing that happens is that I lose connectivity without acknowledgement that my setting was even saved.  It's clumsy.  It doesn't seem to be functionally wrong, however, I agree.

I do think there is something wrong with the firmware flash routine though, which seems to leave old code in place (or misplaced).
Also agree.