D-Link Forums

The Graveyard - Products No Longer Supported => D-Link Storage => DNS-321 => Topic started by: whytetygre on October 09, 2008, 07:45:55 PM

Title: Request fior Firmware fix timeline
Post by: whytetygre on October 09, 2008, 07:45:55 PM: D-Link Technical Services, D-Link Home Network Storage Product Manager

D-Link DNS-321
Current Firmware Version: 1.00

Drives
(2) Seagate     ST31500341AS 1.5 Tb

After Selecting Tools-> Raid -> Set Raid Type and Re-Format

Drives are displayed each with size of 0 GB

Selecting "RAID 1 (Mirroring - Keeps Data Safe) " radio button and clicking "Next"
Display shows:
Available capacity for a RAID 1 volume: -1 GB

Entering any number in the "Enter the desired capacity of the RAID 1 volume: " text box brings up this error;
The size of the RAID volume can only be between 1--1GB

Cannot configure drives in Raid 1 configuration despite Specification claiming:
Support Hard Drive Type   •   SATA* –Any Capacity

Other observations
JBOD - Fails
Raid 0 - Fails
Standard - Works. Each drive shows Total Hard Drive Capacity:    1475704 MB

Unable to complete competitive NAS review due to incomplete features
Title: Re: Request fior Firmware fix timeline
Post by: D-Link Multimedia on October 10, 2008, 08:03:32 AM: Working on an update now. Already working with two Seagate 1.5 TB here in lab.

No timeline is available as of yet but will keep you posted :).
Title: Re: Request fior Firmware fix timeline
Post by: 29engineering on October 15, 2008, 12:27:47 PM: I got bitten by the "any drive" thing also.

2 nice 1.5 TB drives in the box, same symptoms as the OP.

Not counting past 1024 nicely, huh? :)

Any timeline for a fix would be appreciated.
Title: Re: Request fior Firmware fix timeline
Post by: snowsam on October 17, 2008, 09:36:36 AM: D-Link guys -- Thanks for pushing this towards the top of the list.

My two 1.5 TB seagate drives just arrived today, so I am now waiting on the same fix.

Sam
Title: Re: Request fior Firmware fix timeline
Post by: shylock on October 17, 2008, 07:03:23 PM: Hi I also have just bought a new dns-321 with two seagate 1.5 tb drives, experiencing same problems as above. not only that, but also seem to be having the 94% hanging format bug too...been going for awhile now...not even sure it is working.
Title: Re: Request fior Firmware fix timeline
Post by: conjurer on October 17, 2008, 10:58:43 PM: I too, am having the same problems as above with my new 1.5 seagate drives. Thanks for working on providing us with a solution. I wonder how many here got their set-ups through the Dell days of deals...I sort of thought Dell was implying that the drives would work with the DNS as they were packaged on the same dell deal...silly me!
Title: Re: Request fior Firmware fix timeline
Post by: r!ng0 on October 20, 2008, 07:53:09 PM: I've managed to get 1.0 firmware to format my 2 1.5TB Segate drives (yes, Dell deals!) into RAID1. Those of you using Firefox or Opera (myself) know about user/greasemonkey scrips. Basically you can tweak the javascript to your liking or fix "misbehaving" ones. I was wondering about by -1TB drives (as per DNS321) :) and "helped" the script to do validation based on my real 1.5TB. To my surprise it started formatting drives and at the end (after sitting at 94% for quite some time) got me full 1.5TB of space.
So looks like device and even firmware is capable but just the client side javascript is.... how to put it... eh... not very scalable :)

2DLINK:
1. you guys need to do a better job on a software side to match good piece of hardware. Think of border cases for any code you write.
2. rule number 1 in web development (that's kind of my bread and butter) - never rely on client-side validations or turst what's coming from the user. Everything coming from the browser should be validated server-side.

PS Still waiting for firmware update with official 1.5TB srive support.
PPS Check your javascript code for 3, 5 and 10GB drives ;)
Title: Re: Request fior Firmware fix timeline
Post by: Chung on October 20, 2008, 07:56:40 PM: Dear D-Link,

???
Please speeed up the new firmware!!! My Seagate Drives 1.5tb (2 of them)arrived 2 week ago. I too am waiting for the update for Raid 1 to work with the 1.5tb. I paid a hefty price tag to be uptodate. It will be bad if the fix comes after the price of the drives drop 20 30%. ;D
There isn't many people posting requests for the fix, maybe because one has to register to post a request; i certainly notice a lot of viewing on this post.

Please help!!

>:(

If it take too long the price of the harddrives will drop
Quote from: D-Link Multimedia on October 10, 2008, 08:03:32 AM
Working on an update now. Already working with two Seagate 1.5 TB here in lab.

No timeline is available as of yet but will keep you posted :).

[/color]
Title: Re: Request fior Firmware fix timeline
Post by: mlarma on October 21, 2008, 06:25:08 AM: At least give the fellas with the 1.5TB drives the opportunity to use a beta firmware. That's the least you could do. I just got my 321 and two 500GB drives, so I'm set (and still busy copying data to it...will be for about another day it seems).

I would like it if you guys used FUPPES for UPnP as I used it on FreeNAS and the latest version of FreeNAS' FUPPES was tuned quite nicely in terms of device profiles and worked very well with my PS3.

Anywho, please, even offline, hook those guys up with the 1.5TB drives.

Mark
Title: Re: Request fior Firmware fix timeline
Post by: sm on October 21, 2008, 07:37:41 AM: ATTN: R!NG0

What exactly did you change using Opera in the source code? Please let us all know so we can get our drives setup for RAID 1
I tried a few different things but could not get it to work.
Title: Re: Request fior Firmware fix timeline
Post by: r!ng0 on October 21, 2008, 08:33:36 AM: Now, I'm not sure DLINK would approve these kinds of workaround on their site.
DISCLAIMER: neither DLINK nor myself carry any responsibility for the result and potential data loss and/or damage to the devices in use.

1. enable user java script in opera or greasemonkey script in firefox (I'm not going into details on how to do it)
2. navigate to the showstopper page where it stops you from entering 1500GB size for formatting RAID1.
3. View the source code, look out for the function that sets available size. If I remember it correctly, it's called "reload()". I'm not home right now so can't remember details.
4. create a special javascript file and drop it into user_js folder you opera user javascript is set to. again, look out for tutorials on how to write those. enable it for your d-link's IP only.
5. in this script override the function in question with replacing the call to whatever function is calculating it with plain 1500 value.
6. reload the page
7. If everything works correctly you should be able to enter 1500 in the text field and proceed to formatting stage.

I'm not going to post the thing here. First is DLINK responsibility and second you should really know what you're doing, so this should be enough to get you going (plus you'll learn how to use one of the greatest features in both Opera and Firefox).

For any other questions please dlinkdns321 {at} gmail [[dot]] com
Title: Re: Request fior Firmware fix timeline
Post by: D-Link Multimedia on October 21, 2008, 10:36:16 AM: Quote from: Chung on October 20, 2008, 07:56:40 PM
Dear D-Link,

???
Please speeed up the new firmware!!! My Seagate Drives 1.5tb (2 of them)arrived 2 week ago. I too am waiting for the update for Raid 1 to work with the 1.5tb. I paid a hefty price tag to be uptodate. It will be bad if the fix comes after the price of the drives drop 20 30%. ;D
There isn't many people posting requests for the fix, maybe because one has to register to post a request; i certainly notice a lot of viewing on this post.

Please help!!

>:(

If it take too long the price of the harddrives will drop

It has only been 10 days since my last post on the subject. We are in the process of verifying the firmware to make sure there are no critical bugs. When our labs have finished verification we can officially release firmware but we do not release firmware the second we fix a bug since we know how much value the data on your drives :)
Title: Re: Request fior Firmware fix timeline
Post by: r!ng0 on October 21, 2008, 11:27:57 AM: Quote from: D-Link Multimedia on October 21, 2008, 10:36:16 AM
It has only been 10 days since my last post on the subject. We are in the process of verifying the firmware to make sure there are no critical bugs. When our labs have finished verification we can officially release firmware but we do not release firmware the second we fix a bug since we know how much value the data on your drives :)
Especially on those you can't format to use ;D
Title: Re: Request fior Firmware fix timeline
Post by: conjurer on October 21, 2008, 01:20:08 PM: Thanks for the update D-Link...it is appreciated...although I gotta say, r!ngo:

"Especially on those you can't format to use"

....I was thinking the same thing...LOL
Title: Re: Request fior Firmware fix timeline
Post by: D-Link Multimedia on October 21, 2008, 01:21:49 PM: I actually laughed too reading back onto the subject. Thanks :).
Title: Re: Request fior Firmware fix timeline
Post by: 29engineering on October 24, 2008, 08:43:52 AM: End of the week ping. Any status updates?
Title: Re: Request fior Firmware fix timeline
Post by: whytetygre on October 26, 2008, 05:11:15 PM: Release early. Release often. And listen to your customers.
-- Linus Torvalds

Quote from: D-Link Multimedia on October 10, 2008, 08:03:32 AM
Working on an update now. Already working with two Seagate 1.5 TB here in lab.

No timeline is available as of yet but will keep you posted :).

Outsourced QA off on holidays for Diwali?
Diwali Ki Shubhkamnayen.
Title: Re: Request fior Firmware fix timeline
Post by: Chung on October 29, 2008, 06:44:19 PM: $$189 going down $179 going down $169... ....
My god the drives prices are dropping again.
Even the DS 321 is dropping pricing. I have them sitting here collecting dust and depreciating !! >:(
Two 1.5 TB and one DNS 321 just sitting.
I can't even have the print server working without being able to install the hard drives.
Title: Re: Request fior Firmware fix timeline
Post by: conjurer on October 31, 2008, 09:49:45 AM: Hey D-Link...so the last post 10 days ago said:
"We are in the process of verifying the firmware to make sure there are no critical bugs"

Can we assume that some critical bugs have been found and we are in for a bit of a wait?
Title: Re: Request fior Firmware fix timeline
Post by: snowsam on October 31, 2008, 09:58:06 AM: Here is the best info that I have found regarding the potential release of an update (from Oct 28th -- in another thread):
http://forums.dlink.com/index.php?topic=2280.msg14395#msg14395

There they said it was still 1-2 weeks away from release.

I don't know if more priority can be given to getting the fixes coded, tested, and released-- and I don't know how to politely escalate the issue. Can we send cookies, email a manager, etc?

Sam (trying to be patient) :-\
Title: Re: Request fior Firmware fix timeline
Post by: D-Link Multimedia on October 31, 2008, 10:00:31 AM: Still being verified at lab. We will have a more realistic release schedule next week.

Happy Halloween
Title: Re: Request fior Firmware fix timeline
Post by: conjurer on October 31, 2008, 12:57:30 PM: thanks, snowsam, and D-Link

...waiting oh so patiently :)
Title: Re: Request fior Firmware fix timeline
Post by: 29engineering on November 06, 2008, 05:21:34 AM: ...and another ping. Any release date yet? I have people wanting storage space, and I'd hate to have to go buy another box to make this work.
Title: Re: Request fior Firmware fix timeline
Post by: bill_best on November 06, 2008, 12:42:35 PM: Why doesn't D-Link just come out with a small upgrade to use the 1.5TB drives instead of waiting to add all kinds of new features. I've got 2 1.5TB drives just sitting here that I NEED to use. I don't want to buy another enclosure, but if this takes much more time I'll have to.

I'll bet there are hundreds of users out there that picked up the DNS-321 along with two 1.5TB drives when Dell had their deal running weeks ago.

Come on D-Link! It can't be that hard to update the accepted drive size.
Title: Re: Request fior Firmware fix timeline
Post by: r!ng0 on November 06, 2008, 04:48:06 PM: Since D-Link is silent, here is how I've done it with Opera user javascript.
Here is the tutorial on how to enable and use it: http://www.opera.com/support/tutorials/userjs/

After you enable the javascript, create a file in the user javascript folder you've created and enabled.
Call it for example dlink.js
Copy-paste the code below into the file replacing 192.168.1.1 with your D-link's IP.
Then use opera to log into D-link interface and proceed to format the drives using Raid 1 (that's what I needed). In the size text box enter 1500. If all goes well it wouldn't object against this number but will start formatting drives. That will take a while. Don't be alarmed when it gets stuck at some percent, the progress indicator sucks :)

The code below (if it will let me post). If not - email me at dlinkdns321 [at] gmail [dot] com

// ==UserScript==
// @include http://192.168.1.1/*
// ==/UserScript==
if(location.hostname.indexOf("192.168.1.1")>=0) {
window.opera.defineMagicFunction('reload',
function(oRealFunc, oThis) {
var limit_size=chg_HDUnit('0','1');
var sum=0;
limit_size = 1500;
if(document.form1.f_disk_mode.value=="raid0")
{
sum=parseInt(parseInt(limit_size)*2);
document.form1.AdvHDSize.value=sum;
}
else
{
document.form1.AdvHDSize.value=limit_size;
}

}
);

}
Title: Re: Request fior Firmware fix timeline
Post by: 29engineering on November 07, 2008, 06:40:07 PM: Thanks, Ringo! Since the official word is silence, I'm gonna move ahead with this. Got no choice as the hounds are on my tail for drive space and this stuff is long past paid for now.

Question, can that "raid0" argument be changed to "raid1"?

ATTN BOARD MODERATOR: It's spelled "Expletive", not "Exploitive"... as in "I'm probably not going to by another [Expletive Deleted] D-Link storage product because their [Expletive Deleted] [Expletive Deleted] [Expletive Deleted] marketing people put out statements about their [Expletive Deleted] products that aren't true, like for instance it'll work with any [Expletive Deleted] hard drive, or launch the [Expletive Deleted] before the engineers say it's [Expletive Deleted] ready to [Expletive Deleted] ship."

Please forward this message to the [Expletive Deleted] marketing department, so that they understand that they need to get a [Expletive Deleted] clue.

I think that about [Expletive Deleted] sums it up. :)
Title: Re: Request fior Firmware fix timeline
Post by: r!ng0 on November 07, 2008, 07:06:17 PM: 29engineering: the script you see worked for me for raid 1. Basically what you see is the java script function from the raid 1 pre-format page that didn't let me format the drives. I've just "patched" it enough to get through. No thorough analisys or the likes. Mission accomplished is all I needed. Feel free to add on to this, like modify it to work for raid 0 etc.

BTW interesting fact: I've called Dell before purchasing DNS321 + 2 1.5TB HDDs on their day of deals. I had doubts it will work since I couldn't find any confirmation and ppl from the redflagdeals board were casting shadows (rightfully so). Dell sells representative said that it WILL work. Make your own conclusions.
Title: Re: Request fior Firmware fix timeline
Post by: conjurer on November 10, 2008, 09:33:45 AM: Well, I think I have been patient enough...I am returning mine...Thanks a lot D-Link >:(
Title: Re: Request fior Firmware fix timeline
Post by: JohnnyCamper on November 10, 2008, 11:59:25 AM: Quote from: D-Link Multimedia on October 31, 2008, 10:00:31 AM
Still being verified at lab. We will have a more realistic release schedule next week.

Happy Halloween

That was Oct 31 and I see no indication of a release schedule yet. Like others here we got taken by the 'any drive' line and thought it might be worth waiting for the fix rather than returning the lot...I think we made the wrong choice.
Title: Re: Request fior Firmware fix timeline
Post by: Chung on December 08, 2008, 07:48:08 PM: This is madness!
Please let me know if a firmware here already.
I have waited for 3 months now!
Title: Re: Request fior Firmware fix timeline
Post by: D-Link Multimedia on December 09, 2008, 12:10:57 AM: Quote from: Chung on December 08, 2008, 07:48:08 PM
This is madness!
Please let me know if a firmware here already.
I have waited for 3 months now!

http://support.dlink.com/products/view.asp?productid=DNS%2D321
Title: Re: Request fior Firmware fix timeline
Post by: vigog on February 16, 2009, 12:54:07 PM: Quote from: D-Link Multimedia on October 21, 2008, 10:36:16 AM
It has only been 10 days since my last post on the subject. We are in the process of verifying the firmware to make sure there are no critical bugs. When our labs have finished verification we can officially release firmware but we do not release firmware the second we fix a bug since we know how much value the data on your drives :)

Guess they really dropped the ball on the whole "We are in the process of verifying the firmware to make sure there are no critical bugs" thing.......... >:(