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The Graveyard - Products No Longer Supported => Routers / COVR => DIR-655 => Topic started by: mazman on October 10, 2008, 02:44:40 PM

Title: SharePort USB Utility Causes PC Reboot
Post by: mazman on October 10, 2008, 02:44:40 PM

I've tried installing the SharePort Network USB Utility on Vista 32 bit. All seems to go well with the install untill the very end when my PC will crash/reboot.

Any troubleshooting ideas?

Title: Re: SharePort USB Utility Causes PC Reboot
Post by: EddieZ on October 10, 2008, 03:12:36 PM

You might wanna reinstall and update your Intel chipset drivers to the latest version.

But you also might give some more info because we have to guess what kind of system you have, ans consequently no one can offer a real solution. BTW, It is flawless on my two Vista installs.

Title: Re: SharePort USB Utility Causes PC Reboot
Post by: mazman on October 10, 2008, 03:31:01 PM

I have an HP Pavillion d4100e, Athlon X2 4200+ with the Socket 939 chipset, 4GB RAM

Title: Re: SharePort USB Utility Causes PC Reboot
Post by: EddieZ on October 11, 2008, 08:49:31 AM

Next step (after updating drivers): get the logs and find out what driver is causing the crash

Title: Re: SharePort USB Utility Causes PC Reboot
Post by: mazman on October 11, 2008, 02:20:49 PM

Where would I find the log file?

Title: Re: SharePort USB Utility Causes PC Reboot
Post by: EddieZ on October 11, 2008, 05:00:01 PM

Ever heard of Google...?  >:(

http://publib.boulder.ibm.com/infocenter/wmbhelp/v6r0m0/index.jsp?topic=/com.ibm.etools.mft.doc/an04090_.htm