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The Graveyard - Products No Longer Supported => D-Link Storage => DNS-343 => Topic started by: dpend on November 25, 2008, 08:30:32 AM

Title: System is booting....
Post by: dpend on November 25, 2008, 08:30:32 AM: I've put a ticket in with D-Link support, but in the meantime was wondering if anyone has had a similar problem.

On startup of a new D-Link DNS 343 it perpetually sits as "System is booting...." the dots count along but nothing else happens. It doesn't show up on the Config app. I've tried a reset and a number of different drives in different bays, no joy. Am I being silly and missing something or is it hosed?

Thanks in advance..

Dan

Edit: Interesting forum rules! Apparently s-t-u-p-i-d is disallowed (changed to silly in the post) as an 'exploitive'? (I assume that means expletive!)
Title: Re: System is booting....
Post by: gsrider on February 11, 2009, 05:45:36 PM: I have the same problem with the oled display, it worked for a while, but now it only says "System is Booting..." I haven't contacted support yet... the web interface works and the file system is fine, just no joy with the OLED...

Did you get your setup resolved?
Title: Re: System is booting....
Post by: ECF on February 12, 2009, 11:17:00 AM: It will stay on this forever? So the OLED is useless at this point right? What firmware are you running is it th beta?
Title: Re: System is booting....
Post by: gsrider on February 12, 2009, 06:56:02 PM: Yes... booting forever according to the OLED.. I am not using the beta, I am using 1.02.

I tried a "factory reset", "System Restart" "System Shutdown"... I pulled the plug for a cold start... Tried a cold start with all 4 hard drives removed... I can't think of what else to try.
Title: Re: System is booting....
Post by: ECF on February 19, 2009, 11:27:56 AM: Reflashing the firmware may resolve this.
Title: Re: System is booting....
Post by: D-Link Multimedia on February 19, 2009, 11:52:27 AM: So the OLED shows the "Booting" message but you can access the devices WEb GUI just fine and the device is operating? Is that correct?
Title: Re: System is booting....
Post by: gsrider on February 19, 2009, 07:40:50 PM: That is correct...
Title: Re: System is booting....
Post by: gsrider on February 19, 2009, 07:59:25 PM: Yeay!! Reflashing firmware (fresh download of same version) solved the problem.

Thanks!

Now if we could just get those .m4a files served by the upnp server ;)
Title: Re: System is booting....
Post by: ECF on February 20, 2009, 10:44:06 AM: Good to hear!! ;D
Title: Re: System is booting....
Post by: gsrider on April 15, 2009, 06:45:24 PM: Uh oh... Almost two months later, this problem has re-appeared... This time reflashing the firmware did not change anything... Any more ideas?
Title: Re: System is booting....
Post by: ECF on April 16, 2009, 04:18:17 PM: You are the only person to every report this issue it seems you may just have a defective unit. I would recommend contacting technical support for an RMA.

Did you try downgrading the firmware as well and see if the issue persists?
Title: Re: System is booting....
Post by: DonkeyBarf on April 17, 2009, 10:31:12 AM: Quote from: ECF on April 16, 2009, 04:18:17 PM
You are the only person to every report this issue <snip>

Actually no I have/had this issue as well. it happens relatively randomly and did the same corrective actions as the OP.

Reflashing the FW AND soft resetting to factory defaults fixed the issue but it still happens from time to time. I as well submitted a ticket with tech support and they mentioned a possible recall but since I got it up and running again it seems fine. Excepting that I can't get UPnP to work.
Title: Re: System is booting....
Post by: gsrider on April 20, 2009, 05:44:20 PM: Okay, FW down and back to the same with soft reboot, then reset to factory defaults did the trick, but only for a couple of days, now it is back to "System is booting..." is there an advance exchange or do I have to send this one back before a new one is shipped?
Title: Re: System is booting....
Post by: sKy on April 21, 2009, 01:10:12 PM: I have the same issue (but, if unplug the power cord and turn it on again, it work).
My firmware is 1.03b60 with 4 1TB Samsung HD103UJ in JBOD.
If i try to reflash the firmware (with the same release or try to downgrade) do i loose the data on my nas?.

Thanks in advance for your reply :)