D-Link Forums
The Graveyard - Products No Longer Supported => D-Link Storage => DNS-323 => Topic started by: Maria on December 02, 2008, 08:12:36 PM
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I can not get connected to the DNS 323. It seems that the two hard drive light keep blinking on me. I got the latest firmware running on RAID 1, firm ware 1.05. I use Easysearch to look for the drives. It recognize the drive. However, whenever I click on "Configuration" I got the message that "the device is no longer available". Please help guys I got a lot of valuable stuffs on this drive I would like to save them. Thanks
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Please restart the unit and you PC and try again. If you are still unable to connect disable you anti-virus software and try again.
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Also check that your DNS is not configured with the IP address an existing device on your network.
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Sounds like some firewall program that's blocking the request.
In the Control Panel, you can find Services. Right-click over Windows Firewall and choose "stop". Also, be sure to disable any other firewall software that might be running. ZoneAlarm or built-in firewalling with your Anti-Virus suite comes to mind.
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Since Easy-search shows the unit, and thus the IP, you could try the following:
As far as I understand, the Configuration button just opens the webpage, so you can try entering in your favorite browser "http://<IP>" (e.g. http://192.168.0.32 with default IP).
However, it seems you really want to access the data on the drives, so you could open Explorer, and type "\\<IP>" (e.g. \\192.168.0.32) and see if a network folder will show up.
If neither of these work, it is clearly not the fault of easy_search program, and you should check the unit's IP, your firewall, etc. as the other folks are suggesting. One other thing to check - perhaps your "File and Printer Sharing for Microsoft Networks" is disabled?
Hope that helps