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The Graveyard - Products No Longer Supported => D-Link Storage => DNS-323 => Topic started by: eitrnel on December 27, 2008, 09:18:37 AM

Title: All data disappear after reset.
Post by: eitrnel on December 27, 2008, 09:18:37 AM

all of my data (400 GB) that was stored on the NAS , disappear after system reset,

there is any way to restore it?

screen shots that maybe will help

(http://img401.imageshack.us/img401/8272/23870958xd2.jpg)


(http://img401.imageshack.us/img401/3535/56817172fe2.jpg)

Title: Re: All data disappear after reset.
Post by: hilaireg on December 27, 2008, 04:57:16 PM

Not using any conventional method ... you can try Paragon (http://www.paragon-software.com/) and see if the partition is still present on the HDD - you'll need to connect the HDD to a PC.

IMHO, it would appears that you either have a faulty DNS or the HDD had a catastrophic failure.  You may want to make a backup going forward in case something like this happens again.

Good luck,

Title: Re: All data disappear after reset.
Post by: eitrnel on December 28, 2008, 08:32:28 AM

tnx for your replay.

so, after connecting the HDD to the PC i can see the data but it pop-up a warning that there is some I\O error with the hardware.

Is My Hard Drive Dead?

Title: Re: All data disappear after reset.
Post by: mig on December 28, 2008, 09:04:40 AM

Quote from: eitrnel on December 28, 2008, 08:32:28 AM

Is My Hard Drive Dead?

Most hard drive manufactures have diagnostic tools to determine hard drive health.
This diagnostic software is usually available for down load at the hard drive manufacture's
web site.

Title: Re: All data disappear after reset.
Post by: hilaireg on December 28, 2008, 11:07:07 AM

Attempt to obtain as much data off the HDD as possible before performing any further tests.

You may want to do the following:

- Use a synchronization application (ex: Beyond Compare, etc.)
- Let the HDD sufficiently cool and perform small copy sessions with cool down period in-between. *
HTH,