D-Link Forums

The Graveyard - Products No Longer Supported => D-Link Storage => DNS-323 => Topic started by: conq on December 30, 2008, 08:23:55 AM

Title: Drives waking up from suspend by themselves.
Post by: conq on December 30, 2008, 08:23:55 AM

This is more noticeable after the 1.06 upgrade but the drives seems to wake up from suspend by themselves more frequently. It actually woke me up from sleep a few times last night. I have the setting to suspend the drives at 5 minutes, am i missing something else? I don't have anything or anyone else accessing the drives at night. All pcs are off. I had a factory reset done after the 1.06 firmware as well. Any way to turn on a logging mode or debug mode to see why the drives are waking up?

Title: Re: Drives waking up from suspend by themselves.
Post by: fordem on December 30, 2008, 08:34:04 AM

There is no logging facility.

You mention the drives "waking up", so I would assume they do at some point go to sleep.

For starters I would disconnect the network cable to see if the cause is external to the unit - it it continues to happen with the network cable disconnected it'll be an internal process causing them to spin up - check (disable) the servers - ftp, iTunes, uPnPAV and clear the print queue.

Title: Re: Drives waking up from suspend by themselves.
Post by: conq on December 30, 2008, 08:53:02 AM

I only have upnpav and ftp turned on. I'll try unplugging the ethernet tonight. Thanks for the suggestions, if anyone else has this issue please let me know if it's "normal".

Title: Re: Drives waking up from suspend by themselves.
Post by: conq on December 31, 2008, 10:37:14 AM

I unplugged from the network, turned off everything. Same thing.  The drives seem to spin up from sleep: when the clock turns :01, i.e. 12:01 , 12:11, 12:21 . it's very strange.

 I have to turn off at night or move it out of my bedroom(also my office). Anyone else notice this or do I have a isolated problem.  I guess I could just turn it off at night.

Title: Re: Drives waking up from suspend by themselves.
Post by: ECF on December 31, 2008, 11:51:09 AM

Try resetting the device back to factory defaults and reconfigure this may help.

Title: Re: Drives waking up from suspend by themselves.
Post by: conq on December 31, 2008, 12:56:27 PM

I already have reset to factory after the 1.06 upgrade. I guess at this point i just need to deal with it and shut off the drive when not in use.

My details.
Everything off, upnpav, no itunes, no ntp(time set manually), no ddns, no printer, no ftp, static ip
2 ST31000340AS Seagate 1TB drives in Raid 1.
Upgraded to 1.06 from 1.05. Reset to factory defaults.

MY status page:

LAN INFO :
IP Address:     192.168.1.110
Subnet Mask:     255.255.255.0
Gateway IP Address:     192.168.1.1
Mac Address:     00:19:5B:EC:E9:98
DNS1:     192.168.1.1
DNS2:    
DEVICE INFO :
Workgroup:     workgroup
Name:     dlink-ECE998
Description:     DNS-323
System Temperature:    
 111°F / 44°C
PRINTER INFO :
Manufacturer:     None
Product:     None
     
UPS INFO :
Manufacturer:     None
Product:     None
Battery Charge:     N/A
Status :     N/A
HARD DRIVE INFO :

Total Drive(s):    2
Volume Name:    Volume_1
Volume Type:    RAID 1
Sync Time Remaining:    Completed
Total Hard Drive Capacity:    981858 MB
Used Space:    305007 MB
Unused Space:    676851 MB
PHYSICAL DISK INFO :
Slot    Vendor    Model    Serial Number    Size
1    Seagate    ST31000340AS    5QJ01PZ5    1000 G    
2    Seagate    ST31000340AS    5QJ01R6K    1000 G    

Even uploaded a video of the drive waking up at the ":01 interval".
http://www.youtube.com/watch?v=ri9m_izw3Bk

Title: Re: Drives waking up from suspend by themselves.
Post by: conq on January 04, 2009, 11:31:52 PM

I'm hoping compiling these posts will persuade someone to look into the issue.

http://forums.dlink.com/index.php?topic=3481.0
http://forums.dlink.com/index.php?topic=3023.0
http://forums.dlink.com/index.php?topic=2678.0
http://forums.dlink.com/index.php?topic=3394.msg19018#msg19018
http://forums.dlink.com/index.php?topic=732.0