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The Graveyard - Products No Longer Supported => Routers / COVR => DIR-655 => Topic started by: shrimp13 on February 16, 2011, 10:05:28 PM

Title: No internet connection on PC, but fine on wireless laptops
Post by: shrimp13 on February 16, 2011, 10:05:28 PM: I had to reboot my Dir 655 because my 2 wireless laptops wouldn't connect to the internet. Once I reset all of my static IP settings in the dlink admin tool the wireless laptops work fine. The problem now is that I can't connect to the internet on the computer that is hard wired into the router.

I recall once before having to adjust the TCP/IP settings in the Network settings, but don't remember exactly what it was the I had to do.

Any thoughts or help would be appreciated.

Thanks
Title: Re: No internet connection on PC, but fine on wireless laptops
Post by: davevt31 on February 16, 2011, 11:15:42 PM: Did you set up MAC Filtering?
Title: Re: No internet connection on PC, but fine on wireless laptops
Post by: shrimp13 on February 17, 2011, 07:20:52 AM: I am not sure how to do that
Title: Re: No internet connection on PC, but fine on wireless laptops
Post by: FurryNutz on February 17, 2011, 07:25:10 AM: If you reset the router, your previous settings are gone. I would set up static IP address reservations in Setup/Network settings for all of your devices. Ensure DNS Relay is enabled. Set the devices for automatic in their
LAN properties.

Does this router have Advanced DNS services? Turn it off if it does. Make sure Primary and 2ndary DNS addresses are filled in under Setup/Internet/Manual from the Status/Device Info/Wan section.

Let us know how it goes.
Title: Re: No internet connection on PC, but fine on wireless laptops
Post by: shrimp13 on February 17, 2011, 07:45:18 AM: I added my computer to the Add DHCP Reservation and Enabled it and it still doesnt work.
Title: Re: No internet connection on PC, but fine on wireless laptops
Post by: FurryNutz on February 17, 2011, 07:49:46 AM: Did you make sure the network settings on the PC are set for automatic? Are there any previous settings taht are enabled here?

Are you getting any indication that the network is connected and online? If you go into Network Connections, it should display a status of the connection, connected or disconnected.

What OS is loaded on this PC?

Try a different LAN cable from the PC to the router? Try a different LAN port on the back of the router to be sure.
Title: Re: No internet connection on PC, but fine on wireless laptops
Post by: shrimp13 on February 17, 2011, 08:31:37 AM: Did you make sure the network settings on the PC are set for automatic? Are there any previous settings taht are enabled here? the network settings are set to automatic

Are you getting any indication that the network is connected and online? If you go into Network Connections, it should display a status of the connection, connected or disconnected.on the status page, it shows that I am connected as well as my android phone, but not my laptop or wireless printer which seems odd to me

What OS is loaded on this PC? XP with service pack 3

Try a different LAN cable from the PC to the router? Try a different LAN port on the back of the router to be sure. tried new cables. no luck
Title: Re: No internet connection on PC, but fine on wireless laptops
Post by: FurryNutz on February 17, 2011, 08:38:06 AM: Quote from: shrimp13 on February 17, 2011, 08:31:37 AM
Did you make sure the network settings on the PC are set for automatic? Are there any previous settings taht are enabled here? the network settings are set to automatic

Are you getting any indication that the network is connected and online? If you go into Network Connections, it should display a status of the connection, connected or disconnected.on the status page, it shows that I am connected as well as my android phone, but not my laptop or wireless printer which seems odd to me On the PC, does it show any connection status?

What OS is loaded on this PC? XP with service pack 3

Try a different LAN cable from the PC to the router? Try a different LAN port on the back of the router to be sure. tried new cables. no luck
Title: Re: No internet connection on PC, but fine on wireless laptops
Post by: shrimp13 on February 17, 2011, 08:44:11 AM: yes, it shows that it has been connected for 47 minutes. i have rebooted a couple times after making alterations hoping that would do it.
Title: Re: No internet connection on PC, but fine on wireless laptops
Post by: FurryNutz on February 17, 2011, 08:52:58 AM: Quote from: shrimp13 on February 17, 2011, 08:44:11 AM
yes, it shows that it has been connected for 47 minutes. i have rebooted a couple times after making alterations hoping that would do it.

Ok look at the Status/Support tab in XP/Network settings...This will display IP address information. Is it getting anything here? You should see IP address, Subnet and Gateway here.
Title: Re: No internet connection on PC, but fine on wireless laptops
Post by: shrimp13 on February 17, 2011, 08:55:46 AM: it shows:

Address Type: Assigned by DHCP
IP Address: 192.168.0.193
Subnet Mask: 255.255.255.o
Default Gateway: 192.168.0.1
Title: Re: No internet connection on PC, but fine on wireless laptops
Post by: FurryNutz on February 17, 2011, 10:10:12 AM: Well that looks good.

Could try the REPAIR button and see if that clears this up. Been known that the DNS in XP can get clogged up and needs to be cleared out. Might help.

Ensure DNS Relay is enabled on the router, Setup/Network settings.

Just to be sure the PC is working, what happens if you connect the PC directly to the ISP MODEM to test?
Title: Re: No internet connection on PC, but fine on wireless laptops
Post by: shrimp13 on February 17, 2011, 01:05:52 PM: I tried the repair button several times with no luck.

I now believe it is something with my computer's network card or something else on the PC itself. I connected my laptop up to the router with the cable that was plugged into the PC and turned off the wireless on the laptop. It worked fine on my laptop.

I appreciate your help and sorry for wasting your time if this is the issue.
Title: Re: No internet connection on PC, but fine on wireless laptops
Post by: FurryNutz on February 17, 2011, 01:57:32 PM: Try a different NIC then. Sounds like you are doing in the right direction.

Don't feel like you have to apologize man, what these forums are for.

"A stupid question is an unasked question."

Let us know if you fix the PC.
Title: Re: No internet connection on PC, but fine on wireless laptops
Post by: EddieZ on February 18, 2011, 03:36:26 PM: Quote from: FurryNutz on February 17, 2011, 10:10:12 AM
Ensure DNS Relay is enabled on the router, Setup/Network settings.

That can potentially cause other issues. In standard home situations "DNS Relay = off" is preferred....
Title: Re: No internet connection on PC, but fine on wireless laptops
Post by: FurryNutz on February 18, 2011, 06:25:41 PM: Anything is possible, however it's worth checking to see. I believe that maybe the case if the router is using Advanced DNS Services that the DNS Relay probably should be off. Most experiences I've had, is to turn it on, Leave off the Advanced DNS services and make sure the Primary and 2ndary DNS IP Addresses are filled in from the ISP or other services. This could be a trouble shooting step is all.