D-Link Forums
The Graveyard - Products No Longer Supported => Network and WIreless Adapters => DWA-556 => Topic started by: audiodog22 on January 14, 2009, 07:24:35 PM
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Hi, I don't get browing but I am conndected to my home network. I found my IP address and then did a Ping and found out I sent out 4 packet's and received 0, so I got Four Failures! But I checked the device and it said it's works properly and I see the light flickering from the adapter. How do I fix this!
Thanks
Frank
Intel quad core 9300
3gig RAM
Vista 64
HP IPIBL-LB Motherboard
Linksys WRT54G
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If you connect to your router, can you get online? What drivers are you using? Please ensure you have the latest drivers.
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No I cannot get browsing when I connect to my router, and yes I have the latest drivers. My computer says I have a connection but just no browsing.
frank
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OK lets eliminate the adapter. Sorry I wasn't clear on my last post.. If you connect hardwired to you router can you get online? When you're connected wired or wireless can you ping a website like google.com?
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network and hard wired can't gain browsing access. I tried to ping on the network, I think I pinged the IP address, and sent out 4 packets but I got 4 failures.
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hmmm... So you can't connect to the internet even if you're hardwired to the router. I see you mentioned you're using a linksys router.
What is the IP address of the router?
What is the IP address of your hardwired PC?
If you connect you PC directly to the modem can you get online?
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The router is 192.168.1
The PC connected to the router is 192.168.100
I tried to connect to the modem hardwired but it didn't work either. :'(
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Ok this is pobably going to be a long process and I'm going to need a couple more pieces of information.. Who is your service provider and what type of connection do have cable or DSL? What OS are you running?
If you have cable lets continue..
Power off modem and router
- ensure your Ethernet cables are good
- connect one Ethernet cable from your modem to the WAN port of your router
- connect another Ether cable from a LAN port ofr your router to a port on your PC (Please make sure you PC is set to obtain an IP address automatically)
Power up Modem first
- wait 1 minute
- power up router
- wait another minute
open command prompt
- type in ipconfig /release hit enter then type in ipconfig /renew hit enter
- If you pull an IP address try to ping the gateway
- try to ping 4.2.2.2
- try to ping google.com
After doing this what are your results?
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Ok, I have Cable broadband from Cablevision.
I run Vista on the problematic computer, and Xp on the hard wired computer. Keep in mind that the computer I use to use the internet is also Vista which works just fine.
I pinged the gateway 192.168.1 and had 100% loss
I pinged 4.2.2.2 with 0% loss
I pinged google.com with 0% loss
so I only lost when I pinged the gateway.
I don't know if this matters but the problematic computer is using the same IP address as the hardwired computer (192.168.100). However before I did the release/renew the problematic computer's IP address was 192.168.132
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I would try to set all your PC's to obtain an IP address automatically and use the DHCP reservation feature in the router. Also do you have any firewalls and anti-virus softwares enabled?
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An IP Address is 32 bits long and represented in dotted decimal by four octets.
I see only 3 in all of your posts about your routers IP.
It is most likely 192.168.1.1, try pinging that if you haven't been.
* Edited by Fatman who can't spell or type to save his life apparently. *
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ok, I ping'ed 192.168.1.1 and all is good. 0% loss.
I have already disabled the Firewall in Vista. My pc's were already set to obtain IP automaticly.
damn, I should of ordered my Hp with the preinstalled wireless adapter, instead I now have this F'ing D-link!!! I am sooooo frustrated you have no idea!
:-[
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If you can ping google.com and have no other anomalies then it is most likely a browser issue. You are trapped in offline mode or something. Have you tried a different browser?
If connected hard-wired you are doing no better the issue is clearly not in your wireless adapter, now let's get you on-line.
From the command prompt if you type "telnet google.com 80" what happens?
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it just says: "telnet" is not recognized as an internal or external command, operable program or batch file.
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I am sorry, I had missed the fact you are running Vista.
Vista does not install telnet by default as they believe it to be a security concern.
All that test was for is so I could show you that a HTTP connection to goggle is possible with your connection. A successful test would have shown a blank screen then it would give you a bad request error if you try to type anything, an unsuccessful connection would have just reported back timed out or connection closed by remote host.
On to the more relevant question I asked...
Have you tried a different browser?
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No, I didn't try another browser. But what do you recommend, aol?
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If you are using IE try Firefox, if you are using Firefox try IE.
I also can't say enough good about Chrome or Opera.
In fact I use Chrome almost exclusively in Windows.
* edited by fatman to make it even more superfluously and personally informative. *
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Ok, I just installed Firefox and guess what... Failed to Connect! ahhhh!
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Let's go back to some basic troubleshooting.
Can you get to the router's setup page?
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What anti-virus are you running?
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yes I can log into the router.
I am not running any anti virus or firewall on the problematic computer.
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no new ideas guys?
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i was just looking in the device manager and I did NOT see 'Network Controllers', does that matter? I ordered this computer with out wireless connectivity, does that matter?
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here's a pic
http://img21.imageshack.us/my.php?image=nonetworkcontrollergb0.jpg (http://img21.imageshack.us/my.php?image=nonetworkcontrollergb0.jpg)
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Network adapter/ controller same thing. Try disabling the realtek one if you are only connecting with the wirless Dlink.
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ok, i disabled the realtek, but still no luck. I just don't understand why this is soo ridiculous. I mean, i have never had trouble like this in the 7 years i was involved with networking home computers.
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Go into the Network and Sharing Center.
Try the Diagnose and Repair link on the left.
Then we will go further if that doesn't fix anything.
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ok, it states "www.microsoft.com" is not set up to establish a connection on port "world wide web service (HTTP)" with this computer.
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OK, now try this back in te Network an Sharing Center, where you see you Network Connection select the View Status links. When the next window opens select the Properties button. Look to see that all the boxes are checked. Also while there go to the IP Version 4 and 6 check their properties to make sure everything is set for automatic.
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yeah everything checked out, but nothing changed :'(
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open up your browser and select the little arrow next to tools, make sure Work Offline is unchecked.
Also does Windows Updates work for you?
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offline is always unchecked.
no I can't get windows updates
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my God, did I buy a faulty computer? I think its too late to return it, i've had is since december..
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You said you have no problems pinging so there is something going out, meaning the adapter does communicate
As a last resort you can try uninstalling the adapter from the device manager and reboot and let it refind it, maybe a freshset of drivers will help.
Another thing to try is to run a check disk on your hard drive and have it check the system files.
Third thing if neither of them do anything, go to the run command and type in:
sfc /scannow
this will check for corrputed system files - you may need your disk in the machine in case it has to extract files to repair damaged ones.
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yeah I agree.. I would do a uninstall and clean your registry. There are some free registry cleaning utilities online.
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well I downloaded TuneUp Utilities 2009 and did the uninstall. I cleaned up the registry and guess what. I'm back to square one.....
does anyone out there want to buy a HP computer hows $800????
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I can ping but can't browse... what the hell could be wrong? ahhhh!!!!
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ping but no browse may be a DNS issue.
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"sfc /scannow" says Windows Resource Protection found crrupt files but was unable to fix some of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log
for example C:\Windows\Logs\CBS\CBS.log
--I have no idea what that means....
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Check out:
http://support.microsoft.com/kb/929833
and then
http://support.microsoft.com/kb/928228
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i didn't check those two links out just yet, but I wanted to ask if you think I should use the recovery disk, Start fresh??
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I don't know if I'm not using those command prompts correctly but I can't get them to work. I think I'm just gonna reformat and install vista from scratch. I don't really have many files on the computer now anyway....