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The Graveyard - Products No Longer Supported => D-Link Storage => DNS-323 => Topic started by: FastM on March 01, 2011, 07:45:14 AM

Title: Bug with the Backup software.
Post by: FastM on March 01, 2011, 07:45:14 AM
I have a DNS-323 setup in a small business enviroment mainly to act as a automatic backup to 5 or 6 different PC's on the network with shared folders.

It worked great the first week, every night around 10pm the 323 would go and copy all the data I wanted backed up from the 6 different machines.

Problem: Weekend comes and most of the machines get turned off friday at 5pm until 8am Monday morning, instead of the 323 picking up where it left off Monday night it doesn't "try again" to download from the folder and just stays stuck with a red X.

So basicly my automated backup system needs someone to log-in every monday morning and re-start the automatic backups or it wont happen.

Seems like a real simple fix in my mind, just have the system re-try at every scheduled backup time even though the previous attempt failed...


I hope this can get resolved.

thanks.
Title: Re: Bug with the Backup software.
Post by: lookingforinfo on March 01, 2011, 12:53:52 PM
Could you implement a work-around solution by having four scheduled downloads that run weekly on Monday, Tuesday, Wednesday and Thursday?  I am not saying that your solution isn't better, but it is not available today.

It would also be nice if a log file was created.  There is a place to read FTP Logs under Status > Logs > FTP Log.  I assume this is for Schedules Download logs.
Title: Re: Bug with the Backup software.
Post by: FastM on March 02, 2011, 11:15:30 AM
The choices are Daily / Weekly / Monthly,

Weekly wouldn't work since I want a backup done daily. So unfortunately there is no way to have certain days excluded. Either way that work around would be risky, if for some reason a machine was turned off one night I wouldn't want weeks to go by before someone notices the backup has been paused.

FTP log is empty, obviously used for the built-in FTP server which I have turned off.
Title: Re: Bug with the Backup software.
Post by: FastM on March 07, 2011, 08:30:06 AM
Bump

Would be nice if someone could confirm this might get fixed in the next firmware..?
Title: Re: Bug with the Backup software.
Post by: FastM on March 16, 2011, 09:12:39 AM
ttt
Title: Re: Bug with the Backup software.
Post by: fordem on March 17, 2011, 07:32:21 AM
The choices are Daily / Weekly / Monthly,

Weekly wouldn't work since I want a backup done daily. So unfortunately there is no way to have certain days excluded. Either way that work around would be risky, if for some reason a machine was turned off one night I wouldn't want weeks to go by before someone notices the backup has been paused.

FTP log is empty, obviously used for the built-in FTP server which I have turned off.

Weekly WILL work - setup five weekly schedules, the first to run on a Monday, the second on Tuesday, etc., - tedious maybe, but it works - and yes the onus is on you to make sure your backup target is on and available.

There are alternatives, you can purchase a backup solution that runs on the PC and writes to the NAS, in which case you'll still have to make sure that the NAS is on and available, and that the PC did in fact backup - at least doing it from the NAS you can look at one screen, once a day, and at a glance, you can see which backups did not run.

Backup solutions can be created that will largely eliminate the human factor, but, the more you automate it, the more it will cost you, and at the end of the day, your network administrator still needs to verify that it all works - or risk loss of data.

One of my clients has two racks full of servers, plus a robotic tape system to back them up, but he still has to do weekly test restores to verify that the system works.

And just my opinion, but it's not a bug - it works the way D-Link designed it to, it may not be what you want, or have the features that you think are necessary, but it's how they designed it, and it does work.