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The Graveyard - Products No Longer Supported => Routers / COVR => DIR-655 => Topic started by: coolcat on January 16, 2009, 08:04:31 AM

Title: DIR-655 Shareport Utility Gives a Firewall message
Post by: coolcat on January 16, 2009, 08:04:31 AM

I am running Windows XP Professional. When I launch my shareport utility it gives a message

D-Link
Firewall
TCP Out Port: 80; 2005
UDP Out Port: 9303

I have enabled the firwall but I have enabled the entries Shareport Network USB Utility and Shareport Network USB utility UDP port as exceptions (to pass firewall).

I have a similar config for my other laptop which runs on Windows XP Home and it connects the harddrive/printer through shareport utility perfectly.

Title: Re: DIR-655 Shareport Utility Gives a Firewall message
Post by: EddieZ on January 16, 2009, 10:12:42 AM

So your Firewall works, that's for sure.

In Vista the Windows firewall exceptions are created automatically. The settings are:
Shareport exe full access (Any computer)
Shareport UDP port 9303 (any computer)

Check if they are allowed to connect to "any computer"

Title: Re: DIR-655 Shareport Utility Gives a Firewall message
Post by: coolcat on January 16, 2009, 03:30:05 PM

I checked and they are allowed to connect to any computer and those entries are present and the checkbox is "checked" for exceptions still it gives me a firewall error. This does not happen with my other laptop which runs Windows Home XP. Can you please help?

Title: Re: DIR-655 Shareport Utility Gives a Firewall message
Post by: EddieZ on January 16, 2009, 04:02:30 PM

describe the firewall error please. Is it the Windows firewall message or a message from a antivirus/firewall from an other vendor?

Title: Re: DIR-655 Shareport Utility Gives a Firewall message
Post by: coolcat on January 16, 2009, 04:09:06 PM

It gives an error with small window D-link with the below error message.

Firewall

TCP Out Port: 80; 2005
UDP Out Port: 9303

Title: Re: DIR-655 Shareport Utility Gives a Firewall message
Post by: EddieZ on January 17, 2009, 06:18:19 AM

Just checking: Do you have UPnP enabled in Windows and on the router?

Title: Re: DIR-655 Shareport Utility Gives a Firewall message
Post by: coolcat on January 17, 2009, 09:47:50 AM

It is turned on the router as well as the laptop. I tried turning it off as well but no luck...

Title: Re: DIR-655 Shareport Utility Gives a Firewall message
Post by: EddieZ on January 17, 2009, 12:55:41 PM

Do you have admin priviliges or did you have them while installing the utilty?

Title: Re: DIR-655 Shareport Utility Gives a Firewall message
Post by: coolcat on January 17, 2009, 10:52:28 PM

I have admin privilidges and I installed the utility through my user id.

Title: Re: DIR-655 Shareport Utility Gives a Firewall message
Post by: EddieZ on January 18, 2009, 02:35:19 AM

This is a Windows issue, not a specific Shareport issue. Have you checked the Windows defender log for any blocked startup drivers?

Title: Re: DIR-655 Shareport Utility Gives a Firewall message
Post by: coolcat on January 18, 2009, 01:01:06 PM

I tried calling the technical support and they have no clue what's going on. Any othre options I can try, else I might have to retun the router.

Title: Re: DIR-655 Shareport Utility Gives a Firewall message
Post by: EddieZ on January 18, 2009, 01:28:38 PM

Trust me, it's a Windows issue. Can you give a reason why it should be router issue? PLease try running the app with the Firewall OFF and see what happens.

Title: Re: DIR-655 Shareport Utility Gives a Firewall message
Post by: coolcat on January 19, 2009, 07:36:26 AM

I tried with firewall turned off. I still gives the same firewall message on the wireless network. If I wire it (connect it to lan gigabit) it does not give the firewall message but it does not connect to the router either. I have Windows XP Professional  service pack 2 running while on my other laptop its Windows XP Home service pack 3 could that be the issue?

Title: Re: DIR-655 Shareport Utility Gives a Firewall message
Post by: arod on January 19, 2009, 08:47:31 AM

Well.. Does you XP SP3 machines have issues with shareport?

Title: Re: DIR-655 Shareport Utility Gives a Firewall message
Post by: coolcat on January 19, 2009, 09:55:58 AM

Nope my Win XP Home SP3 does not have any issues with the shareport.

Title: Re: DIR-655 Shareport Utility Gives a Firewall message
Post by: arod on January 19, 2009, 10:07:33 AM

Sounds like an issue with the XP machine running SP2.. Why dont you try to upgarde to SP3?