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Software => D-ViewCam => Topic started by: dvera on March 14, 2011, 09:06:46 PM

Title: Autodetect won't work
Post by: dvera on March 14, 2011, 09:06:46 PM

I having issues with DView 3.11 on a WinXP Professional with SP3.
There are 4 DCS 5300G cameras wired to the router.

I can see the cameras using IE, but when I try to configure the DView in the camera section with the autodetect button it will show an error that the camera cannot be identified.

I had checked the IP address, port, user & pass everything is ok. I even hard reseted one of the cameras and it won't work.

Any ideas where I can workaround?

Thanks.

Title: Re: Autodetect won't work
Post by: disaster on March 29, 2011, 02:44:10 PM

Not sure, but it may be your network ID.  The router name used in Explorer must be the same name as in D-ViewCam.  I replaced my router recently & since I didn't remember the name of my old router I called the new one something else & D-ViewCam couldn't find the camera, even though the Setup wizard found it JUST fine.

When I changed the name of the router in D-ViewCam (somewhere in the config pages) to match the new router name, BANG the camera was there.

Good Luck