D-Link Forums
The Graveyard - Products No Longer Supported => IP Cameras => DCS-932L => Topic started by: am9518 on April 04, 2011, 09:21:50 PM
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I just set up a DCS-932L and the Audio has a very annoying background static. I have a DIR 655 as my router. This static happens wired or wireless. I've tried it with multiple surge protectors and without. I have high end home theater equipment on this same dedicated circuit and I don't have any ground loops or other audio problems. I've tried using the ActiveX and Java clients on a Win7 laptop and an XP Desktop with no luck. the 932L has firmware 1.0. Any suggestions?
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I am having the same audio issue. Purchased 2 of these cameras and the audio is extremely poor quality.
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I'm in the same boat.... I just received mine yesterday and the audio is unbearable!!
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Same noise issue here. I am waiting for a solution to static before I order more cameras.
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Same issue here - crappy audio - and it get's worse when you turn it off and you get a click loop until you close your browser. ;(
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I too just setup a DCS-932L and the Audio has a constant annoying background static, so I have turned off the audio. I got this camera via the Amazon Vines program and so I have to write a review on Amazon.com. I will definitely be letting all potential Amazon buyers know of this audio problem. A few bad reviews like this at Amazon, and dLinks sales of this camera will drop drastically. I have read a few other reviews at Amazon, as well as from other stores where people are all complaining about the audio static.
One reviewer stated that dLink techs indicated to him the company was well aware of the issue but had no plans to correct it at this time. Although I got this camera free as a part of the review I must do for Amazon, I was planning to buy 2 or 3 more and place them around my home but I now plan to not buy this camera unless this audio static issue is fixed.
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I was looking to purchase the DCS-932L and just happened upon this thread regarding the audio issue.
Does anyone know if this is a firmware correctable issue or something that owners are stuck with?
I'm looking at this purchase primarily for video (audio is a distant second). I realize there's static, but are voices at least audible?
Thanks.
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i realize this thread is for the 932L, but i just got a 930L and also hear snap/crackle/pops with the audio when viewing with the java player at jview.htm.
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The crackling is definitely noticeable, but tolerable, and voices are clearly audible despite this issue. Given the DCS-932L's overall performance and functionality, this is a minor flaw I'm more than willing to overlook.
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I have the audio too and find it totally intolerable.
it is not a small issue if you want to use this as a baby cam where you are listening the sound in the room.
You will be subjecting yourself to constant noise and static.
I don't get why all these cams have so much trouble with sound.
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The crackling is most likely due to electrical interference from the camera circuitry (i.e. design issue).
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Am i only imagining things???
I got this camera yesterday..
When i first used it, it made some static sounds.
After upgrading the firmware i didn't notice any... fw 1.01b03
Will test again today to see if my static really is gone
*edit1*
Tried a bit more today, and the static clicking isn't gone.
But it doesn't occur all the time.
For example i set it up to point at my hallway... i get a clicking static even if i turn off "sound"
If i rotate my camera 90 degress to face the wall... i dont get a static sound.
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Am i only imagining things???
I got this camera yesterday..
When i first used it, it made some static sounds.
After upgrading the firmware i didn't notice any... fw 1.01b03
Can any other DCS-932L owners validate this observation as well (i.e. before and after firmware upgrade)?
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Maybe you got a bit excited and didn't read my "edit" =)
The static is still there.
Its a lot better when using activeX instead of java on my system.
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Maybe you got a bit excited and didn't read my "edit" =)
The static is still there.
Its a lot better when using activeX instead of java on my system.
Well, you can't blame me for being too optimistic. =)
Like I said earlier, I'm thinking the static is due to poor insulation, but who knows.
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i hope everyone reports this to the support, this must be the only way to get an answer to the problem
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D-Link is aware of this issue.
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Update on sound issues for this camera
I ordered 2 DCS-932Ls and installed them wireless last week, having a baby in January and want to use one for monitoring (audio and visual). Before calling the vendor to send them back i troubleshooted for solutions this morning.
Using the MYDLINK Android app on my Samsung Galaxy 2, i hear the constant crackling audio issues mentioned in this thread for both my cameras. Same for my Viewsonic Gtab (Froyo 4.4) also using the Android app. Routers used: Linksys WRT54G2 and Linksys WRT54GS
Discovered this morning: If i use my 3 year old Acer notebook (Windows xp) and go to MYDLINK running JAVA I get no more audio problems. So, i'll be doing the baby monitoring in the kitchen with the Acer Netbook. If a computer or receiving device is a little too close to one of the cameras expect feedback and howling of course.
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I get crackling no matter what, I just turn the sound off and use an old baby monitor for sound.
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I get crackling no matter what, I just turn the sound off and use an old baby monitor for sound.
At present, there is no resolution to this issue.
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New 930L user and new member here.
I am now a caregiver for an elder family member. To increase their ability to live independently, I've installed 3 930L cameras covering most key areas of their living spaces. I am puzzled by our version of the audio interference issue. When I log into the My DLINK website and select a camera via the website from the relative's home via AT&T DSL, I get clear audio. When I log into My DLINK website from work, I get variably either an initial buzz, or intermittent dropouts or intermittent buzzes, each of the latter two at intervals of about 2 seconds (or roughly 30 cycles per minute). I don't know if this is significant to the problem, but thought I would share as it seems a bit different from the versions you good folks have reported.
Regards, eds
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Does the 942L have the same problem with static on the audio?
Thanks
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Does the 942L have the same problem with static on the audio?
Thanks
Your question was answered on your original post: http://forums.dlink.com/index.php?topic=46424.0 (http://forums.dlink.com/index.php?topic=46424.0)