D-Link Forums
The Graveyard - Products No Longer Supported => Routers / COVR => DGL-4500 => Topic started by: Juicy J on April 19, 2011, 08:00:11 PM
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Hey all, its been a while since ive been on here, havent had much problems except for now. I recently purchased a ps3 (like 3 months ago) and ive never had any problems with connecting or playing games over the PSNetwork until this past 2 weeks.
I know it has something to do with the router bc i dont have these problems when im wired into the modem. The strange thing about my problem is that i can still access the internet through the ps3 for example, i can watch netflix with no hiccups or problems what so ever and i can use the browser normally without any problems also but it begins when signing into my account to go online (check messages, psstore, home). I cant connect and usually end up getting error codes and prompts. I called sony to today to talk to a rep, they said it has something to do with the internet but its not, they gave me ports to open up and i have those open as i type. I even have the gaming fule rule that fuzzynuts has on here and i still have problems.
I have no idea what the problem can be bc its only when im on the network trying to game. And if i do connect and start to play a game i cant exit out of the session bc once i lose connection to the server or host of the game i can no longer connect to online games until i reset my ps3.
Any Help? if need more detail thats no problem, thanks for the help!
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Just to clarify
When your ps3 is connected directly to the modem you can watch movies on the ps3 with no hiccups? What if you do a wired connection from the PS3 to the router?
Have you performed the internet test connection on the PS3? Do you get any errors? What are you dl/ul rates? (you might want to do all configurations mentioned above) What are you dl/ul rates do you typically see (on your pc)? Have you tried putting your ps3 in DMZ?
I'm having a problem with the PS3 as well, but I think it differs from yours and its a different router...
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Did you follow the PS gamefule sticky?
I presume you have set up a static IP address for the PS?
How is the PS connected? Wired or Wireless?
If wireless, what modes are you using?
Have you saved off the config to file and do a factory reset and test out the PS afterwards?
Get ahold of Lookin2MyEyes for more help with PS.
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I followed sticky. Set up ip address, it's wireless and I have it set on g 2.4 ghz. And no I haven't done factory reset yet.
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Whisk- I can movies normal wireless even tho I am having the problems. I have done the test and it usually fails when connecting to the ps network. I haven't tried the dmz stuff
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Does this happen on wired connection as well?
I would do a save of the current configuration to file so you can reload it later.
I would do a factory reset of the router.
Setup static IP address for the PS.
Don't use Gaming or gamefuel settings at this time, yet.
Setup WifI for 2.4Ghz and Single mode G or N, what ever the highest mode the PS will do.
Turn off Advanced DNS Service. Turn on DNS relay.
Make sure ISP DNS are being filled in under Basic/Internet/Manual.
Set Firewall to Endpoint Independent for TCP and UDP.
Test and see what you get.
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I will. I mean I can play on it. But for example if I leave the multiplayer screen and play single player and then decide to play multiplayer I won't be able to unless I reset the ps3.
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Hmm, that seems odd, sure it might not be the PS3 or something there?
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no i believe its the router, im going to reset to fact specs on the router and give it a whirl
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It is the router it seems, I have on factory specs, no security and when i do the internet connection test it fails but when i connect wired directly to the modem it doesnt fail.
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Hmm...something on WiFi then I presume.
And the highest mode the PS3 does is 2.4Ghz at N?
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2.4 ghz G, no N radio yet. I even made a DMZ thingy for it and it didnt help well at least im stil not able to connect
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Wonder if there is something with the PS WiFi thats not working well. Can you connect up other WiFi to the router and test? Single mode G at 2.4Ghz should work great for gaming. I have a buddy whos Son's Xbox is on that and we game all the time on it.
I think you need to confirm that either the Wifi on the PS is not right or could be the router. Need another device you can connect on WiFi and test.
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I connected my iphone and it works just fine, im going to try to connect wired through the router and see if that works since the router is near factory specs
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Ok...i might presume that the wifi on the PS or the configuration of there in could be the issue. Let us know how the wired side goes.
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It is the router, the ps3 says it cant obtain the ip address when wired to the router. Now when i connect directly to the modem i have no problem what so ever. I dont know what to do with the router now, Could it be the FW? since i know it has no problem broadcast the signal seems to be internally.
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Did you make sure that the PS is set to auto obtain an IP adderss regardless of connection?
If your iPhone is getting a connection and the PS isn't, something in the configuration is at hand here.
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Yes it automatically obtains, it, funny thing is i revert to my old settings and add DMZ rule and now it seems to be working, im going to test out a game but my hopes arent high lol.
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the dmz and game fuel wont counteract each other will they?
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Yes as DMZ just opens up everything for that IP and I believe that if used, doesn't allow any of the other features to be applied.
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The PSN network has been down for a bit today, perhaps that is all it is? they are working on it...
source:
http://blog.us.playstation.com/2011/04/20/update-on-psn-service-outages-2/ (http://blog.us.playstation.com/2011/04/20/update-on-psn-service-outages-2/)
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but this problem has been happening to me for at least 2 weeks and not just today.
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Yes as DMZ just opens up everything for that IP and I believe that if used, doesn't allow any of the other features to be applied.
so then the game fule rule is useless while the dmz is up if im understanding that correctly
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The PSN network has been experiencing a lot of issues lately due to the fact that a group called anonymous is attacking Sony (Ps3) for the disruption of the "free flow of information" Etc
http://www.youtube.com/watch?v=eryqClObdO8 (http://www.youtube.com/watch?v=eryqClObdO8) According to them, they have stopped all attacks. Let’s get Back to getting your Ps3 to work.
You said it works fine while directly connected to your modem, so games, home, signing onto the PS network works fine? But fails when connected via the router? What firmware is loaded? May you do a factory reboot and start fresh with my settings from the sticky; it is always recommended to game while wired/for best performance.
so then the game fule rule is useless while the dmz is up if im understanding that correctly
While in Demilitarized Zone (DMZ) all router functions, rules Etc do not apply to the Ip address that has been assigned to DMZ.
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Chris
LookIntoMyEyees
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I have done a reset on router, started fresh with game fuel rules and I get the same problem. I'm not sure what it is. I can play one game for example. I can play either mag or socom and if I decided to switch games and try to play multiplayer it says I must be connected to the ps network but I am indeed connected. I don't get that problem wired to the modem but I still get that problem wired to the router. I don't know if the problems that ps network has can be at fault. That would be my only guess since having the playstation for four months and using this router, it's the first time it's done this.
Does the DMZ open all ports also or is it best to use the game fuel settings that have the ports specifically for the ps3?
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I'm having the same problem with connecting to PSN, internet is fine but won't log into Playstation network. I usually am on there a lot but have been hooked on a computer game lately so I haven't tried to play in several weeks, so I'm leaning towards a PSN issue somehow. My setup hasn't changed much, although I did have some recent posts about reconfiguring locations of things, I get a solid signal that I should be able to logon ok. I'll keep experimenting and let you know if I find anything.
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http://playstationlifestyle.net/2011/04/21/psn-brought-down-by-an-outside-party-but-anonymous-claims-innocence/ (http://playstationlifestyle.net/2011/04/21/psn-brought-down-by-an-outside-party-but-anonymous-claims-innocence/)
Psn is currently not available and will continue to not be available until Sony finds out a solution, If its a DDoS attack than Sony can rehire "Prolexic" they are very good at combating a DDoS attack, Sony has used them in past attack.
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Chris
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I hope that Sony takes all of the time that it needs to fix the PS Network because I (and approx. 20 of my clan-mates) have had continual problems (error code 80710092) during the past 2 weeks trying to connect to the PS Network.
I've only been able to sign-in to the PS Network only once per day. If I log-out and then try to log back in - I get error code 80710092. In order to log back in - I have to shut down my PS3, D-Link DGL-4500 router, and cable modem. Then I wait 30 seconds and turn on the router & modem - then turn on the PS3 after the router's top screen goes dark.
Yesterday, I also lost the Internet connection on my PC (which is hard-wired to this router). I power-cycled the modem & router but it failed to help. Called D-Link tech support & was told that my router lost synchronization with the cable modem's dynamic IP address. So they had me go through the manual configuration of the router. They said that this is a common problem with all routers when they are connected to modems with dynamic IP addresses. They said that if I could get a static IP address for my cable modem - then this would resolve this particular problem. I called my ISP (Time Warner) & they said that they only give static IP addresses to business accounts. I'm pretty sure that this option's costs are prohibitively expensive.
Any ideas?
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I believe they are offering you a static Ip address for your own, not a modem static ip address. See there is a difference between an ISP static/dynamic Ip address and the one your modem assigns to the router which I believe should be static by default? Not to sure..
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Chris
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I believe they are offering you a static Ip address for your own, not a modem static ip address. See there is a difference between an ISP static/dynamic Ip address and the one your modem assigns to the router which I believe should be static by default? Not to sure..
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Chris
Thank you very much for the quick response, Chris!
I'll admit to being a complete noob when it comes to networking & routers. :-[
I wouldn't be able to say if your understanding is correct or not. Hopefully, a knowledgeable expert will chime in.
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Ok, lets call Dlink on this one. Misinformation like this pisses me off. Happen to get a name of who you talked too? Maybe I will call them up and see if they still agree with this assessment.
You don't want a manual(AKA static) IP for the router. If I had to guess, you probably have a phone modem or some other device with a battery backup, and the power cycle didn't properly register the router MAC for a new IP lease with the DHCP server. Or some other connectivity issue. But saying you need a static IP is like saying you need to buy a diesel car because you ran out of gas. Its wrong and shows a general lack of networking knowledge on behalf of the Representative. I apologize on their behalf.
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What was I thinking when I said "modem assigns to the router which I believe should be static by default? Not to sure.." So Harry my question to you is, does the modem assign a new IP address every time it is rebooted? or once rebooted it comes back with the same IP address, but with cleared DHCP settings etc. One can not know it all :)
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Chris
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Lime, LOL. My rage wasn't directed towards you at all, and I shouldn't have raged in general, its just stuff like pushes my buttons. I don't like when someone passes the buck, you know?
Anyway, the IP that the router gets from the modem is called the "CPE IP" or customer premise equipment. For most ISP's using a standard cable modem, this IP is dynamic and changes often. How often it changes depends on alot of things. First, each IP on a DHCP network has what is called a lease, or time the DHCP server allows that IP on the network without a renewal. On most network it's 24 to 48hours. The DHCP server in the 4500 is set to 1440 min, or 24 hours by default. When that time ends, the computer must talk to the DHCP server, and ask for permission to renew the lease. The server asks around, sees if anyone has picked up the IP between the time it expired and the time the computer asked for a new one (or if it has to reject it for other reasons, but that gets complicated) then it renews it. Since most computers ask for a new IP right when the lease is up, the server has no reason to deny the request. Complicated stuff comes in because the server could be backed up, or the node may have changed, etc. To put simply, sometimes your DHCP IP lasts 24 hours..sometimes it can last years. Usually atleast a couple of weeks.
Now, one shouldn't confuse the IP the computer gets from the DHCP server "through" the modem, and the IP the modem itself gets assigned. That is also dynamic, but with a much longer lease time. I highly doabt that IP would change often enough to cause any issues. Also, it shouldn't be confused with the static IP's the router itself can hand out using it's own DHCP server, and not the one in the ISP.
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I didn't read all of the replies. I got to the part where you said something like, "when you play multiplayer and then switch to single player and then try to play multiplayer again is where you have problems".
Did you guys tell him about the "DHCP" feature? I haven't looked at the help menu in a while. So don't quote me on this.
DHCP feature has something to do with a time limit measured in minutes. Something like 1440.
I remember having troubles surfing the web after a while until I configured my DHCP for my laptop.