D-Link Forums

The Graveyard - Products No Longer Supported => D-Link Storage => DNS-343 => Topic started by: dallen on May 21, 2011, 06:54:03 PM

Title: Website Update
Post by: dallen on May 21, 2011, 06:54:03 PM

Ever since D-Link changed their website I am unable to find an option to download the firmware for the DNS-343.  I can find the DNS-323-110, DNS-325-110, and DNS-343-4TB under Resources >> Downloads >> Firwmare/Utilities.  Am I doing something wrong or am I missing something?

Title: Re: Website Update
Post by: JavaLawyer on May 22, 2011, 06:45:12 AM

It's not you.  There seem to be some circular links, dead links (e.g. product manual), and firmware pages with no firmware listed for download.

Title: Re: Website Update
Post by: dallen on May 22, 2011, 07:49:12 AM

Thanks JavaLawyer,
Are you really a lawyer?  If so, what kind and what state (assuming U.S.)?
I'm a lawyer myself (mostly consumer debt collections).
A mentor of mine says he always answers the question of what kind of a lawyer are you with the answer "a good one."

Regarding the topic at hand, it seems that D-Link makes some outstanding products, but could use some improvements in the areas of product support and now website development.

Title: Re: Website Update
Post by: JavaLawyer on May 22, 2011, 08:09:26 AM

Quote from: dallen on May 22, 2011, 07:49:12 AM

Thanks JavaLawyer,
Are you really a lawyer?  If so, what kind and what state (assuming U.S.)?
I'm a lawyer myself (mostly consumer debt collections).
A mentor of mine says he always answers the question of what kind of a lawyer are you with the answer "a good one."

Yes. Without getting into specifics, I'm an attorney and software engineer working in the technology sector in the Northeast U.S. (...and I like to think I'm a "good one" :)).

Quote from: dallen on May 22, 2011, 07:49:12 AM

Regarding the topic at hand, it seems that D-Link makes some outstanding products, but could use some improvements in the areas of product support and now website development.

Over the past few months, the D-Link ShareCenter website has been incrementally usurping bits and pieces of the DNS product line information from www.dlink.com. They should have completed the ShareCenter website offline and had a 100% cut over once the site was completed and properly tested.

Title: Re: Website Update
Post by: D-Link Multimedia on May 22, 2011, 08:17:27 PM

Sad..but agree. I'll have them look at the DNS-343 tomorrow when I am in the office. I mean having an amazingly un-intuitive and hard to navigate website is one thing but broken links, now I'm just mad! :).