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The Graveyard - Products No Longer Supported => Routers / COVR => DIR-615 => Topic started by: rgkdvm on May 31, 2011, 10:40:03 AM

Title: Unable to recognize internet connectioin with SmartConnect modem
Post by: rgkdvm on May 31, 2011, 10:40:03 AM
When installing the DIR-615, router installs, but error msg that there is no internet connection.  SmartConnect is plugged into the WAN and I have tried the ethernet cable to the computer in spots 1 & 2.  Good connection when SmartConnect modem is connected to computer directly.

615's Internet indicator will turn green for a while, usually less than a minute or two, then flashes, then may actually cause the routers status indicator to flash off, then back on.  Like a reset.

Is there any known issues with the SmartConnect modems?  Installation wizard tells me I have the latest firmware installed.
Title: Re: Unable to recognize internet connectioin with SmartConnect modem
Post by: FurryNutz on May 31, 2011, 03:42:35 PM
What ISP Service do you have? Cable or DSL?
What ISP Modem do you have? Stand Alone or built in router?
Title: Re: Unable to recognize internet connectioin with SmartConnect modem
Post by: Hard Harry on June 01, 2011, 12:13:24 AM
When installing the DIR-615, router installs, but error msg that there is no internet connection.  SmartConnect is plugged into the WAN and I have tried the ethernet cable to the computer in spots 1 & 2.  Good connection when SmartConnect modem is connected to computer directly.

615's Internet indicator will turn green for a while, usually less than a minute or two, then flashes, then may actually cause the routers status indicator to flash off, then back on.  Like a reset.

Is there any known issues with the SmartConnect modems?  Installation wizard tells me I have the latest firmware installed.

What is a smart connect modem? Do you have a model number? Need more info