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The Graveyard - Products No Longer Supported => IP Cameras => DCS-1100/1130 => Topic started by: prosumer on June 12, 2011, 03:09:35 PM

Title: Setup Wizard can't save config => No mydlink account?
Post by: prosumer on June 12, 2011, 03:09:35 PM

I've not been able to complete the setup wizard till the end.

The camera is setup manually and works OK and perfectly.
I realize I need to get the mydlink account by running the wizard, and so I try. At step 3, it'll give an error "There was a problem saving your settings, Click RETRY to try again" after clicking on the NEXT at the step where "We could not detect your internet connection"; I tried DHCP and even Static IP. Both will not allow my settings to be saved somehow.

Therefore I can never get to the end of the Wizard, and thus I cannot get a mydlink account.
Am I the only one having this problem? BTW, my model is DCS-930, not DCS-930L.

Title: Re: Setup Wizard can't save config => No mydlink account?
Post by: JavaLawyer on June 13, 2011, 01:55:10 PM

I encountered the same problem. The camera must have a hard-wired data connection otherwise you'll encounter the ". . . could not detect your internet connection" error. After the camera is setup and you establish your device on mydlink, the camera can be configured for wireless connectivity.

Why adding the device to mydlink is tied to the CD wizard is beyond me. This approach is not logical, as many users (like myself) find it easier to set things up manually.

Title: Re: Setup Wizard can't save config => No mydlink account?
Post by: langstrump on July 01, 2011, 02:04:30 AM

model 930 does not support mydlink, only 930L.

Title: Re: Setup Wizard can't save config => No mydlink account?
Post by: JavaLawyer on July 01, 2011, 04:53:38 AM

Quote from: langstrump on July 01, 2011, 02:04:30 AM

model 930 does not support mydlink, only 930L.

I just caught the model number. . . didn't see the missing "L".