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The Graveyard - Products No Longer Supported => D-Link Storage => DNS-321 => Topic started by: akkgfk on January 24, 2009, 06:58:46 PM

Title: Repeated hard drive failure?
Post by: akkgfk on January 24, 2009, 06:58:46 PM

I've recently bought the DNS-321 and set it up with 2 1TB drives RAID 1. After 2 days, the left hard drive turns a purple color (not amber like the documentation says) and I get an email notification telling me that my left hard drive has failed.

OK, no sweat... it was a new drive but things happen. I replace the left hard drive with another new drive, re-synch and all that good stuff. 2 more days later, the left drive fails again.

I am suspicious. Anyone else have this problem. Seems a little bit of a coincidence to me. Before I go thru the hassle of replacing this drive again, I want to try to find out if there's something wrong with the NAS. Of course, D-Link support ignores me emails.

Title: Re: Repeated hard drive failure?
Post by: nrf on January 25, 2009, 05:23:22 AM

are these perhaps seagate or diamondmax drives?

Title: Re: Repeated hard drive failure?
Post by: akkgfk on January 25, 2009, 11:56:31 AM

They are indeed Seagate drives.  Is there something up with the firmware in the drives perhaps?

Title: Re: Repeated hard drive failure?
Post by: nrf on January 25, 2009, 03:13:43 PM

I'm surprised you haven't heard about this. see:

http://seagate.custkb.com/seagate/crm/selfservice/search.jsp?DocId=207931

good luck!
nrf

Title: Re: Repeated hard drive failure?
Post by: akkgfk on January 25, 2009, 03:26:58 PM

Thanks!
I knew there was something fishy going on.