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The Graveyard - Products No Longer Supported => D-Link Storage => DNS-323 => Topic started by: Achilles2 on July 06, 2011, 09:14:26 AM

Title: Can't access share, can access dlinkhd1
Post by: Achilles2 on July 06, 2011, 09:14:26 AM
I have a odd problem here. If I go to \\dlinkhd1\ I can see 3 items, like normal, a printer icon with lp, Volume_2, and web_page. I can open the web_page folder where I see a goweb.htm file. However, if I try to open Volume_2, I get an "Network Error" saying "Windows cannot access \\dlinkhd1\Volume_2. Check the spelling...." Error description "The network path was not found."

The website tells me that both drives are fine and that my current RAID1 setup is stored at Volume_1 ("Volume Name:    Volume_1"). That doesn't make sense, but I wouldn't care as long as I could access the files, but trying to access \dlinkhd1\Volume_1 produces the same message.

This started right after I rebuilt the array (automatically the first time, but after getting this message I shut off dlink, took out the drive I had just put in, turned on dlink so it would realize something was missing, turned it off again and put the drive back in, then I rebuilt it manually).

Added: might be worth noting that the log shows that dlink has been resetting its clock a few times a day recently.. I'm not sure what would be causing that.

If anyone has any ideas they would be appreciated. Let me know if you need more details. (it's a dns 323 btw)
Title: Re: Can't access share, can access dlinkhd1
Post by: ivan on July 07, 2011, 07:27:43 AM
Are the two disks the same size, if they are then what you are describing does not sound like a RAID1 setup - there is, or should be, Volume_1. 

Since you have Volume_2 showing up it would appear that something went wrong with the disk formatting and RAID setup - again assuming the disks are the same size.  If that is the case then the only remedy is to reformat and go through the RAID setup again. 

There may be several reasons for this situation, formatting the disks external to the DNS-323, swapping in a disk from another 323 that was non RAID and the RAID auto rebuild not completing correctly and so on.

If the disks are of different size then the remaining portion of the larger disk will become Volume_2 and will need to be formatted before it can be used.  If this is the case format it and try again. 
Title: Re: Can't access share, can access dlinkhd1
Post by: Steve Pitts on July 07, 2011, 07:39:45 AM
"The network path was not found."
I've not had exactly this issue (because I always map the NAS to a drive letter) but I did have problems with the DNS323 disappearing temporarily during file copies, and fixed that by following the advice found via another post on these boards:

Troubleshooting: Connecting Windows Vista to shared drives and folders (ftp://files.dlink.com.au/products/DNS-323/REV_B/SetupGuides/Troubleshooting_-_Connecting_Vista_PC_to_network_drives.pdf)

Whilst it advertises itself as applying to Vista, and I believe that you are running Windows 7, I am running (the 64-bit version of) Windows 7 and the suggested fix resolved my issues