D-Link Forums
The Graveyard - Products No Longer Supported => Routers / COVR => DIR-615 => Topic started by: Ireland on July 19, 2011, 09:39:27 AM
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Hello,
I am hoping someone can help me out.
I have had this wireless router for 3.5-4 months, and it has been working fine up until now.
It either runs VERY slow and losses connection often or will not connect at all. I could be sitting beside the router or across the room with the same results. i have even tried connecting a cord from the laptop to the router, but it makes no difference. If it makes any difference we have a PS3 that is connected via wire to the modem and it works just fine, never loses connection. We have used both at the same time since we got it and it was fine up until a few weeks ago.
I have tried reseting it and unplugging everything and rebooting the computer and that had no effect. I also tried reinstalling the router on the computer using the setup disk and resetting everything but that did not do anything either. I am not that knowledgeable in computer software and have now tried everything i can think of. PLEASE HELP ME!! ???
I have an Acer Aspire laptop
MTS ~ DSL Modem
Not sure if you need more info
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What HW version is your router?
What FW version is currently loaded?
What ISP Service do you have? Cable or DSL?
What ISP Modem do you have? Stand Alone or built in router?
What ISP Modem make and model do you have?
Ensure DNS IP addresses are being filled in under Setup/Internet/Manual?
Turn off QoS options.
Turn off Advanced DNS Services if you have this option.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices on the router.
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP.
What wireless modes are you using?
Try single mode G or mixed G and N?
What security mode are you using? WEP, WPA or WPA2? Preferred is WPA2.
What wireless devices do you have connected?
Any cordless house phones?
Any other WiFi routers in the area?
Turn off all anti virus and firewall programs on PC while testing.
Turn off all devices accept for one wired PC while testing.
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So far I can answer this, I have to try and figure out how to do the rest of your list.
i updated to the firmware 1.10
DSL
Stand alone modem
The router said 300N ont he box (i am at work right now so will check the box when i get home again, the modem too)
We have the PS connected to the router via wire
no other routers in my apartment suite.
No home phone at all.
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What HW version is your router? DIR 615
What FW version is currently loaded? 1.10
What ISP Service do you have? Cable or DSL? DSL
What ISP Modem do you have? Stand Alone or built in router? STAND ALONE
What ISP Modem make and model do you have?SPEEDSTREAM (FROM MTS)
Ensure DNS IP addresses are being filled in under Setup/Internet/Manual? NOT SURE HOW TO DO THE NEXT 6 THINGS ON YOUR LIST
Turn off QoS options.
Turn off Advanced DNS Services if you have this option.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices on the router.
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP.
What wireless modes are you using?
Try single mode G or mixed G and N? N300
What security mode are you using? WEP, WPA or WPA2? Preferred is WPA2. WPA PERSONAL
What wireless devices do you have connected? JUST THE LAPTOP, PS3 IS CONNECTED WIRED TO ROUTER
Any cordless house phones? NONE
Any other WiFi routers in the area? I LIVE IN A APARTMENT
Turn off all anti virus and firewall programs on PC while testing.
Turn off all devices accept for one wired PC while testing.
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;)