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The Graveyard - Products No Longer Supported => D-Link Storage => DNS-323 => Topic started by: mcz101 on January 28, 2009, 02:18:15 AM

Title: Hard drive failed out of nowhere
Post by: mcz101 on January 28, 2009, 02:18:15 AM
I do not know how, but a brand new HTC 500GB hard drive I just purchased 2 months ago has failed! This is very stressful because I had another failed hard drive from WD Mybookworld and now this one has failed with a brand new one. I just don't know what to do at this point. I was only using 45GB of space in RAID1. I had the failed drive (formatted and fscked manually) on the left and the brand new drive on the right. Today, the right drive bay failed.

I do not know if I can purchase another one of these things at the moment.
Title: Re: Hard drive failed out of nowhere
Post by: fordem on January 28, 2009, 04:43:30 AM
Hard drives do fail - as you say, out of nowhere.

I've seen it happen with brand new drives, right out of the box - I've also seen hard drives last nine years (and counting) - call it kismet, call it karma, call it luck.

If it's brand new, it should be under warranty, RMA it, get it replaced and move on.
Title: Re: Hard drive failed out of nowhere
Post by: mcz101 on January 31, 2009, 05:53:14 AM
Well I guess perhaps what's weirder is that the nas automatically set both drives to Standard and I am apparently browsing one of the two. I do not know if it had warranty but I am definitely going to find out. I don't think it's that normal for a drive to fail this quick.
Title: Re: Hard drive failed out of nowhere
Post by: rspyder on January 31, 2009, 07:21:18 PM
If two drives failed in a single 323, you may have a bad power supply or fan. 

I had to return a 323 that obviously was having power supply fluctuations.  You could hear it in the fan.