D-Link Forums
The Graveyard - Products No Longer Supported => D-Link Storage => DNS-323 => Topic started by: rob74 on July 31, 2011, 08:50:45 PM
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i did a clean install of windows 7 and all of a sudden i am having a hard time transferring video files to the dns 323. every time i try to transfer from an internal drive of my computer to the nas i get this error message:
"can't read from the source file or disk"
i have already mapped the drive (z) to my computer so why it has all of a sudden stopped working is a mystery to me.
please help!
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The error message indicates there is a problem with your windows installation and/or your local hard drive. The nas probably works just fine.
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i have tried transferring files from 3 different computers to the NAS. all have the same problem. all the computers have different operating systems.
i'm sure it's something simple or stupid that will take a few seconds to fix...just don't know what it is!
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Can you see/transfer files located on the NAS to any of your PCs?
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Can you copy from one directory to another on YOUR PC?
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actually no, it gives me the same error message...
please don't tell me the entire hard drive is CORRUPT!!!
do i format the entire drive and start over?
i have the SSD with windows 7 and a secondary file drive which is this one. do i need to clean both?
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Ι've told you right from the very first moment, stop thinking about the nas and start thinking about what is wrong with your other hardware. It is about time to visit other forums, too.
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mcpillager,
thx for your help. what other forums are you suggesting? my hard drive maker hitachi?
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absolutely!
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actually no, it gives me the same error message...
please don't tell me the entire hard drive is CORRUPT!!!
do i format the entire drive and start over?
i have the SSD with windows 7 and a secondary file drive which is this one. do i need to clean both?
Go into the DNS-323 web interface and open the "Status" tab. What does the page display for each drive?
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it shows 2 drives in status and it shows the right capacity and drive info...just to clarify, hopefully the hard drive in question is on my computer, not in the nas. if it's the hard drive in the nas, that's even worse.
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I agree with the other poster indicating that this issue may reside in your PC. The one thing that throws me for a loop is that (If I read your prior posts correctly) you stated that you are unable to access your NAS from three different PCs.
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yes three different pc's. and all the disks, i can open the files-video files, excel files...but can't transfer...i don't get it.
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I was a bit unclear about an earlier response you wrote. Just to sum things up (please validate or correct):
1. You can transfer files between/within the hard disks in any three of your three PCs
2. You are unable to transfer files to/from the DNS-323
3. You can open/read files on the DNS-323
If this is the case, this is starting to look like a permission issue within the DNS-323.
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thanks javalawyer,
1. i can NOT transfer out of the 1 internal hard drive, i can NOT even copy to another folder within the hard drive
2. i can access all files within the internal hard drive (just got off the phone with hitachi technical support-they said the hard drive is NOT corrupted because i can access the drive contents-if corrupted i would get nothing)
the hitachi tech rep thinks it's a permission issue that was caused by a clean install of windows 7 on drive #1 ssd for the operating system. the previous windows had attributes to the files that the next version of windows will not allow to be transferred to another drive for protection.
again, i can still write to the drive, open the contents of the drive, but cannot transfer the contents of the drive anywhere.
please help!
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from my boxee, i can access the files on the dns just fine. the drive is mapped to the computer and i can see the files just fine on the nas.
i think i am missing some simple permission either on the dns 323 or on windows 7. i hope the hitachi guy is right that the files/drive is not corrupted if i can still write and read from the drive.
any thoughts would be appreciated!
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ran the error-checking tool in windows and it says i have no problems on the disk...is that a reliable test?
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Sounds to me you need to visit some Microsoft sites. If you cannot transfer files from one folder to another on your PC, then this has nothing to do with DLink and/or the NAS.
If you reinstalled on top of a previous install, then of course you are going to have issues with permissions. The SIDS are all different. Again, a Microsoft issue.
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i would understand your reasoning but for one reason:
1. i created new files to the internal hard drive, then tried to transfer to the dns 323-same error message
i understand that the old files don't transfer with the permission issue, but why would the new files created not transfer?
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i would understand your reasoning but for one reason:
1. i created new files to the internal hard drive, then tried to transfer to the dns 323-same error message
i understand that the old files don't transfer with the permission issue, but why would the new files created not transfer?
The permissions are based on the user account and are not linked to particular files.
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java lawyer,
how would you gain access to this hard drive? i've allowed all users full access, yet still can't transfer.
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The permissions in question refer to the Microsoft environment, not the NAS. The NAS may be configured for full access, but if a policy was inadvertently created on your MS environment preventing Windows account holders from write access, then that's a Microsoft issue and is unrelated to the NAS.
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I have used Long Path Tool (http://longpathtool.com/) in this situation and it helped me easily and quickly.
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try CBD(Copy Bad Disk) (http://www.goodlucksoft.com/copy-bad-disk.html)