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The Graveyard - Products No Longer Supported => Network and WIreless Adapters => DWA-556 => Topic started by: santoniuk on January 30, 2009, 01:21:44 AM

Title: Windows 7 reboot on shutdown
Post by: santoniuk on January 30, 2009, 01:21:44 AM
I have a Gigabyte GA-MA770-UD3 motherboard and wanted to try out a DWA-556 card. With Windows 7 64 bit, the computer wil reboot upon shutting down with this card installed. Putting back in my DWA-552 fixed it. Why would this card do this and how do I prevent it?
Title: Re: Windows 7 reboot on shutdown
Post by: Scuttle on January 30, 2009, 01:49:34 AM
Since Windows 7 is in Beta, do you have a correct drivers for that card? have you tried to install first a Vista and pplug that card and upgrade your Vista to Windows 7?
Title: Re: Windows 7 reboot on shutdown
Post by: Lycan on January 30, 2009, 11:45:41 AM
sounds more like a power issue with the motherboard, our drivers and the 556's handling of th instructions to power down.

weird that it works with the 552.

Title: Re: Windows 7 reboot on shutdown
Post by: santoniuk on January 30, 2009, 12:37:40 PM
Yes, very strange. I am going to rule out power aside form a specific voltage wit the pci-e bus. I have a 1 Kw PSU and am not over drawing it.

So here are my thought from scouring the internet:

1) The pci-e bus is utilizing the incorrect voltage for that card causing it to loop the motherboard and make it reboot on a shutdown command

2) The motherboard has a flaw in the BIOS causing the pci-e card to incorrectly send a WOL command to reboot on shutdown

3) Windows 7 is utilizing a flawed driver that incorrectly interperts the wifi card to present a WOL reboot command or startup command during normal shutdown.


What I am able to do is kill power to the PSU and the restore power. I then can power up the system via the "power button" and hold it for the bios setting of 4 seconds to shut off the system.


Reason I am going to rule out the motherboard or power is this:



Things still to do:

Test this in another system running Vista to rule out the card.

I will post my findings.
Title: Re: Windows 7 reboot on shutdown
Post by: santoniuk on March 04, 2009, 02:49:14 AM
It was PME event wake up in the bios causing this on this card. Perhaps this needs to e addressed ina firmware or driver update?
Title: Re: Windows 7 reboot on shutdown
Post by: gmatt on March 09, 2009, 01:07:48 PM
Hi,

I can confirm this same issue on Windows x64 bit Vista. I cannot confirm the cause because I don't know how to diagnose it. This is a bug and needs to be addressed ASAP, the Vista drivers are supposed to be stable.

As a side note, can this card damage any of the other Hardware in my PC if its screwing with the PSU? After installing this card I was getting corrupted file errors when running games. I suspected my RAM was at fault so I ran memtest application http://hcidesign.com/memtest/ in Vista and it reported an error in reading/writing the memory. I then proceeded to confirm this RAM error with three other RAM diagnostic tools (Vista Memory Diagnostic tool, Memtest86+, Dell Diagnostic Tool) all of which reported absolutely no errors in the RAM after running each one for several days (note that all 3 of these tools do not run in Vista, and note that I took the wifi card out when I was performing these tests.) I would like some help with this issue, but I do not intend to hijack this thread, but I feel these problems are strongly related. 

My system is a Dell XPS 630i. It has a Nforce 650i motherboard with 8GB of RAM.
Title: Re: Windows 7 reboot on shutdown
Post by: santoniuk on March 09, 2009, 04:58:05 PM
check in your bios for a power setting for PME. If you see anything with those 3 letters or PME event wake up turn it off. I am not sure if this can be fixed by drivers

PME is power management event so yes pme event is redundant but hey what do you expect form computer engineers  ;D