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The Graveyard - Products No Longer Supported => Routers / COVR => DIR-825 => Topic started by: tokra2003 on August 09, 2011, 09:44:11 AM

Title: Windows live mail problem since i got my router
Post by: tokra2003 on August 09, 2011, 09:44:11 AM
Hi,
      I cant receive my email throught windows live mail since i goit my router (i just got this problem with my hotmail account tho gmail work properly)

Thank for the help
Title: Re: Windows live mail problem since i got my router
Post by: FurryNutz on August 09, 2011, 09:48:10 AM
What are you  using to get ur hotmail and gmail accounts? Try a different browser?

If your getting gmail and not hot mail, I would presume it's not a router issue.

What HW version is your router?
What FW version is currently loaded?

What ISP Service do you have? Cable or DSL?
What ISP Modem do you have? Stand Alone or built in router?
What ISP Modem make and model do you have?

Ensure DNS IP addresses are being filled in under Setup/Internet/Manual?
Turn off QoS options.
Turn off Advanced DNS Services if you have this option.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices on the router.
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP.

What wireless modes are you using?
Try single mode G or mixed G and N?
What security mode are you using? WEP, WPA or WPA2? Preferred is WPA2. Auto TPIK and AES.
What wireless devices do you have connected?
Any cordless house phones?
Any other WiFi routers in the area?

Turn off all anti virus and firewall programs on PC while testing.
Turn off all devices accept for one wired PC while testing.
Title: Re: Windows live mail problem since i got my router
Post by: tokra2003 on August 09, 2011, 09:56:35 AM
I dont go to this site with my browser but with the program called Windows live mail (like outlook)
I got this message when i try to receive my mail :
Impossible d'envoyer ou de recevoir les messages pour le compte Hotmail (tokra2005).

Erreur de serveur : 0x80048849
Serveur : 'https://mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx'
Numéro d'erreur Windows Live Mail : 0x80048849
sry my prog is in french

If i go check with my browser (firefox) thats work but since i have alot of email adress to check this prog is very usefull
Title: Re: Windows live mail problem since i got my router
Post by: FurryNutz on August 09, 2011, 10:08:13 AM
You might try to un-install then reinstall the live mail sw. I have this SW loaded as well and it works on my 825 and Windows 7 x64. Possible that the mail services could be down at the moment?

Some other tips:
What ISP Service do you have? Cable or DSL?
What ISP Modem do you have? Stand Alone or built in router?
What ISP Modem make and model do you have?

Ensure DNS IP addresses are being filled in under Setup/Internet/Manual?
Turn off QoS options.
Turn off Advanced DNS Services if you have this option.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices on the router.
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP.

What wireless modes are you using?
Try single mode G or mixed G and N?
What security mode are you using? WEP, WPA or WPA2? Preferred is WPA2. Auto TPIK and AES.
What wireless devices do you have connected?
Any cordless house phones?
Any other WiFi routers in the area?

Turn off all anti virus and firewall programs on PC while testing.
Turn off all devices accept for one wired PC while testing.
Title: Re: Windows live mail problem since i got my router
Post by: SirMaggot on August 09, 2011, 05:11:05 PM
Maybe the router is blocking some ports.
Try to add the ports in the port forwarding section in the router.
192.168.0.1 ->Advanced ->port forwarding
Title: Re: Windows live mail problem since i got my router
Post by: FurryNutz on August 09, 2011, 08:06:51 PM
Don't think so.
I just launched my Window Live Mail program on my B1 router and it's working just fine.
Title: Re: Windows live mail problem since i got my router
Post by: tokra2003 on August 10, 2011, 04:38:19 AM
I decresed my MTU by 10(1482 now) and that work fine  now
Title: Re: Windows live mail problem since i got my router
Post by: FurryNutz on August 10, 2011, 06:55:29 AM
And this only effects Windows Live Mail for you? Odd that the MTU would effect that program and not anything else. Are you on DSL or Cable?
Title: Re: Windows live mail problem since i got my router
Post by: tokra2003 on August 10, 2011, 07:40:35 AM
DSL. I send a email to Dlink and they said to try to decrease by 10 until 1400MTU for see if thats work
Title: Re: Windows live mail problem since i got my router
Post by: FurryNutz on August 10, 2011, 08:00:18 AM
AH ok, ya, DSL should be around that range. I think most DSL is 1492 or around that range. MTU of 1500 is meant for Cable systems. Hope it works well for you.
Title: Re: Windows live mail problem since i got my router
Post by: tokra2003 on August 10, 2011, 09:24:09 AM
Thank alot for all you help tho. I dont know very much about routing but with try/mistake on my router setup page i try to tune some feature. I like it
Title: Re: Windows live mail problem since i got my router (RESOLVED)
Post by: FurryNutz on August 10, 2011, 09:29:05 AM
Good to hear man. You can check out the DGL-4500 forum for the gaming and gamefuel sticky as there is some good information on doing some tweeking. There is examples for DIR routers too. Enjoy.

Gaming and QoS for XBL (http://forums.dlink.com/index.php?topic=42011.0)