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The Graveyard - Products No Longer Supported => IP Cameras => DCS-932L => Topic started by: izenmike on September 01, 2011, 08:04:55 PM

Title: Camera unresponsive, uPnP will NOT stop
Post by: izenmike on September 01, 2011, 08:04:55 PM
That last day my camera have become unresponsive.  I have to power if off, then back again.  It does have firmware 1.01 installed.  I just turned off Bonjour so we'll see if that does anything.  Also, when looking any my router logs (FIOS ActionTec) it appears the camera is still creating ports via uPnP, even though it is disabled (I have port forwarding configuring for the camera.)  Any ideas?

Screen shot: http://minus.com/mxlm2kizo
Title: Re: Camera unresponsive, uPnP will NOT stop
Post by: JavaLawyer on September 02, 2011, 05:36:32 AM
Do you have access to the web interface? If the camera is completely unresponsive and the interface in not accessible, you may need to reset the camera to the factory defaults and walk through the configuration process again.
Title: Re: Camera unresponsive, uPnP will NOT stop
Post by: izenmike on September 02, 2011, 10:42:13 AM
Power a power reset brings it back to life... although it seems to be for less that 12 hours.  This will be the second time I've done a reset.  >:-|
Title: Re: Camera unresponsive, uPnP will NOT stop
Post by: JavaLawyer on September 02, 2011, 11:15:09 AM
You're not alone. A number of users on this forum reported having to reboot the device on a periodic basis due to non-responsiveness.
Title: Re: Camera unresponsive, uPnP will NOT stop
Post by: izenmike on September 08, 2011, 01:08:36 PM
I update the firmware to the latest.  Reset the camera.  Kept uPnP OFF.  Camera has been up and running for days without a hitch.
Title: Re: Camera unresponsive, uPnP will NOT stop
Post by: JavaLawyer on September 08, 2011, 01:11:28 PM
Quote from: izenmike on September 08, 2011, 01:08:36 PM
I update the firmware to the latest.  Reset the camera.  Kept uPnP OFF.  Camera has been up and running for days without a hitch.

I assume you are not using mydlink?
Title: Re: Camera unresponsive, uPnP will NOT stop
Post by: JavaLawyer on October 04, 2011, 05:36:05 AM
Quote from: Almarashe on October 04, 2011, 05:24:53 AM
I am very sorry to say this I don’t know about this

How can we help you?
Title: Re: Camera unresponsive, uPnP will NOT stop
Post by: robert-e on October 04, 2011, 10:46:12 AM
Hi all,
I have the same problem;  Bonjour on or off made no difference.  I do know that if I click the Advanced tab when viewing the camera video, it asks for the username/password again and then fails.  At that time the camera is not accessable anymore, and it needs a reboot.  While I am not sure, it seems to hang on some java script (or active x control).  No matter how long you leave it, the camera does not recover, and needs a hard reboot; then it is back to normal.  I have worked around this by plugging the camera into a 24 hour timer, to power off and back on once a day. 
Software has been updated to 1.01, but that was no cure.

Regards,
Bob