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The Graveyard - Products No Longer Supported => IP Cameras => DCS-930L => Topic started by: muflon on October 09, 2011, 11:37:12 PM

Title: Can't access my DCS-930L locally
Post by: muflon on October 09, 2011, 11:37:12 PM

Hello,

during the first set up I have set a password as it was
requested during the installation routine.

After the installation, I added the camera's IP to my
browser (tried IE9 and FF). In both cases I was asked
to enter the user name and the PW, but I can't access
the 930.

I'm using the very same PW as I had set up during
the routine, but none of the browsers accepts the PW.

What am I doing wrong?

 

Title: Re: Can't access my DCS-930L locally
Post by: JavaLawyer on October 10, 2011, 04:20:11 AM

You may want to walk through the wizard again to make sure you didn't have the caps lock on. A method I use for troubleshooting new passwords is copy pasting the new password from a text file to ensure the syntax is correct.

Title: Re: Can't access my DCS-930L locally
Post by: JavaLawyer on October 18, 2011, 07:09:11 AM

Were you able to resolve your issue?

Title: Re: Can't access my DCS-930L locally
Post by: muflon on October 24, 2011, 11:12:33 PM

Hello,

No, I wasn't.
I set up the camera again and as before everything's working fine.
I get a picture through my mydlink account, but I can't configure
the camera through my browser. I have to enter my user and pw,
but it won't grant me access. User and pw are typed in correctly.

I've tried the latest version of FF and IE.

Title: Re: Can't access my DCS-930L locally
Post by: JavaLawyer on October 25, 2011, 04:11:23 AM

I would try purging your DCS-930L to the factory default settings. While the camera is powered-up, hold a paperclip on the rear of the camera for >6 seconds. Next walk through the installation process again. If this procedure does not fix your issue, then call D-Link customer support (if you are within your warranty period) and see if they will issue you an RMA for a replacement camera.

Please post your results.

Title: Re: Can't access my DCS-930L locally
Post by: muflon on October 26, 2011, 07:35:45 AM

Will try.
Thanks for your help!

Title: Re: Can't access my DCS-930L locally
Post by: JavaLawyer on October 26, 2011, 07:37:41 AM

Good luck. Let us know how things turn out.  :)